Bright Tax has been handling my US…
Bright Tax has been handling my US taxes, I live in Australia, for many years. I have been very happy with their service. This time around though they have introduced a new format which was confusing and caused some back and forth for clarification.
Brooke Raymond
Easy process with quick responses
Easy process with quick responses. Staff always helpful and clarify queries.
PriyaStefano
Excellent service - stress-free experience!
Communication was great, Whole process was easy and stress-free.
Uri Stramer
It was a good experience
It was a good experience, very professional and reliable.
Orlando Macias
I have used Bright!Tax for several…
I have used Bright!Tax for several years and always professional service provided from beginning to end.
Steve B
Understanding of individual needs
Brighttax is a company that responds quickly to any questions and adapts to my presentation of data necessary to complete our return in a timely manner
John Fisher
Bright Tax has made my life as an expat…
Bright Tax has made my life as an expat taxpayer so much easier. They were quick and efficient and it really couldn't have been easier to get this onerous job done. I am already finished with my tax return and trust what they have done.
Linda
Efficient with polite and friendly…
Efficient with polite and friendly service. Quick response to queries during the process. Recommended.
Robert Webster
On time follow up
On time follow up, responses, advises
Recep Erkan
Great service
Great service. I've been using Bright!Tax for 9 years now and can't imagine going anywhere else.The team are incredibly responsive and realty understand your needs. Great experience.
Rachael Skinner
My third year with Bright!Tax
My third year with Bright!Tax. Usually has gone very well and when there has been a hitch, management was all over it. Excellent!
George Brunnin
Very knowledgeable and helpful!
Very knowledgeable and helpful!
Maria Berghuis
Zola at Brite Tax is phenomenal
Zola at Brite Tax is phenomenal. She always takes the time to explain things, and is just so kind.
Russell
Clear, patient, and knowledgable international tax prep
Brighttax was able to clean up a multiyear snarl of mistakes from other tax firms that had compounded across 1 US and 2 european companies as well as personal taxes. Their client portal software is a bit outdated, but their skills and professionalism are solid. Highly recommended for US expat taxes.
Lawrence
Our Bright!Tax preparer is responsive
Our Bright!Tax preparer is responsive, knowledgeable and confident. He makes us feel like we are in expert hands and we hope he continues to work for Bright!Tax so we can continue working with him well into the future.
Amy Torchia
Rescued from a Nightmare!
I am a 67yr old American man that has been living in Sweden for almost 40 years. In Sweden, I just look over my declaration for the current year, as all relevant information from employers and banks, as well as any applicable tax deductions is always automatically sent into the Swedish Tax Agency, in advance. All that is required of me, is my digital signature. It is a completely free service. Dealing with the IRS is above most people's capacity to navigate, to properly declare one's taxes. From Bright Tax, I was sent a 47 page documentation to approve. It's like the differencee between your best dream ever or your worst nightmare. Relying on Bright Tax, is like having a kind, helpul and fully competent person wake you up from the nightmare and say, "It's OK, it's OK, we'll fix all of this!". Now, the service is not "free" like in Sweden, but it is certainly, under the circumstances, worth every penny! I am very satisfied, even impressed, with the expedient and professional help provided. A job well done and with a smile! Thank you kindly!
John Van Hooff
Decline in service
Was great working with them previously. They've seemed to have lost a lot of staff. Harder to get a response and was even concerned they'd miss filing deadlines. I don't see myself using their service again next year.
Bessie
Increasing prices, but decreasing quality of services
I used BrightTax last year for my tax filings and was very happy with the friendly, prompt, and pretty good service. A few small errors in my tax forms were rapidly fixed and their response time was lightning fast. However, this year it appears there have been loads of staffing and procedural changes that have, in my opinion/experience, decreased the quality of their services while increasing their prices. I therefore no longer trust that BrightTax will be able to offer the same quality of services I am used to, and am no longer willing to pay their rather high fees.
Ruth D
I was with this company for 4 years…
I was with this company for 4 years until they gave out personal information out to my estranged ex wife who at that time that they gave out the information my ex had kidnapped the kids the personal assistant Zola Adegboyega told my ex that i was not filing our taxes together my ex was never on my bright tax account and that information should not have been giving out and when i rasied the issue the company did not make things right it was blessing in disguise because I found out with my new CPA they were overcharging me for forms I did not need
Julian Dean
I am really unhappy with the Bright Tax…
I am really unhappy with the Bright Tax service this year. I have been a customer for 9 years and have always had a great experience. This year I have had no messages from my CPA, poor and evasive communication about e-filing deadlines resulting in needing to mail my return in, and an astronomical price increase. The service I’ve received is frankly not worth the nearly $1,000 I’ll pay for the service. I was also quoted for a service I did not need, then told “just accept the quote to get started and we will remove it later if you don’t need it.” I have always liked the ease of the Bright Tax system but I can’t say I will come back next year due to these negative changes.
J.M.