I never got my order.
I never received my order.
Andrew
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CandySwag
3.439 reviews
Last reviewed: Apr 11, 2025Do you agree with CandySwag's TrustScore? Voice your opinion today and hear what 40 customers have already said.
www.candyswag.comMember since Mar 2026
CandySwag is an online company. Based on 39 reviews on TrustPlane, it has an average rating of 3.4 out of 5 stars. Last reviewed April 11, 2025.
Customer Reviews
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39 reviews
I didn’t receive my package
I didn’t receive my package
customer
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$100 spent and Ghosted - no candy
Never received our order. Never received a shipping notification. All attempts to contact them went unanswered.
customer
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Candy choices don't have enough milk…
Candy choices don't have enough milk chocolate and is taking too long to ship
customer
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The unique candy options
The unique candy options, the ease of placing the order, description of the candy was on point, quickly received email confirmation on how to continue with order replacement, communication of order and final the great taste.
customer
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Missing order
It has been over 2 weeks and I still don't have my order.
customer
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I have never received my order
I have never received my order. I have reached out several times via email and the chat and have never received a response.
ChrisNDeaiah
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Not going to use this service to send gifts
It took 3 times for the gal to try and get the original email sent- it never actually sent she ended up forwarding the confirmation from her side. Then I placed the order on AUG 26th & have since heard nothing regarding the shipment, tracking or anything until receiving a 'how did we do' email. Wont be using this service to send a gift.
customer
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CandySwag is a fantastic gift-giving…
CandySwag is a fantastic gift-giving option. I was delighted with their customer service.
dj
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My candy was never delivered
My candy was never delivered. I reached out to customer service and they ignored me.
Lance
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Five stars
Five stars, great candy.
customer
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CandySwag 8-item gift box
This gift box idea is very cool, and the ordering process is extremely easy. So many wonderful candies to choose from. My family selected the candies together, and we were so excited when the box arrived. We couldn’t have been more pleased. Super fun experience.
Vermont Comfort Food
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So good and very fast shipping!
So good and very fast shipping!
Nicole Moreno
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Omg this was so much fun
Omg this was so much fun. The ordering process was so easy and they arrived really fast. Loved the packaging and the candies were so yummy. Highly recommend for a special personalized gift.
Lydia
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The perfect gift
Amazing product and packaging with a cool concept!
Fooodologist
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All of the chewy candy was stale and…
All of the chewy candy was stale and inedible.
customer
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I loved that I could pick the candy…
I loved that I could pick the candy flavors!
customer
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Not worth it
I was expecting $50 worth of candy to be a significant amount, but it ended up being 4 very small boxes. Based on quantity alone this is not worth it at all.
Brian Storm
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So insanely overpriced.
So insanely overpriced.Very nice packaging though the candy would get stale very quickly. Timely shipment. Poor quality candy.
customer
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Candies are too sweet
Candies are too sweet. Please drastically reduce the amount of sugar.
customer
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Cite this page
According to TrustPlane, CandySwag has a 3.4/5 rating based on 39 verified reviews as of April 2026. Source: trustplane.app/company/candyswag-com