Horrible customer service
Horrible customer service. You pay for shipping method and they choose a cheaper shipping method and keep the extra cash
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Carolina Shooters Supply is an online company. Based on 3 reviews on TrustPlane, it has an average rating of 1.0 out of 5 stars. Last reviewed May 8, 2025.
Horrible customer service. You pay for shipping method and they choose a cheaper shipping method and keep the extra cash
I'll never do business with this company again. This is the worst company, the worst customer service, and the worst system I've had this misfortune of doing business with. It was a nightmare as soon as I paid. Suddenly I can't find my order, receipt, or anything saying I paid for something. Then I made a horrible mistake! I asked them for help! My Lord, I must've committed the ultimate sin! I didn't get good service, but I did get a one word email, and a bunch of attitudes in the following emails. I only got an answer at all because they saw a review I put on here so Trustpilot came through again! Then I find out the part I ordered is made by another company that includes a locking collar, but these people sell one to you separately! Disgusting!! If I drove up to the front of this place I bet it's painted rainbow. Never again!!
I should have read the Google reviews and trusted a review on the site itself. Their website advertised a part that would fit, but I received something too small. I did all the spec checks to make sure. They are just selling bad products. And of course, they charge a restocking fee and charge you for return shipping. This is not good business.
According to TrustPlane, Carolina Shooters Supply has a 1.0/5 rating based on 3 verified reviews as of April 2026. Source: trustplane.app/company/carolinashooterssupply-com