Trust PlaneTrustPlane
Circle Storage  logo

Circle Storage

4.132 reviews
Last reviewed: Feb 24, 2021

Do you agree with Circle Storage 's TrustScore? Voice your opinion today and hear what 35 customers have already said.

circlestorage.comMember since Mar 2026

Circle Storage is an online company. Based on 32 reviews on TrustPlane, it has an average rating of 4.1 out of 5 stars. Last reviewed February 24, 2021.

Customer Reviews

Write a Review
Filter:
32 reviews

Why you should rent from Circle Storage in Harrison, OH

People are exceptionally nice and organized. Like this facility very much. Rates are fair. If a unit is purchased through Auction, the staff requests important papers or pictures be brought up so they can attempt to deliver or have picked up by original owner. Thought this was very nice.

Karylree McKnight
Was this helpful?

Billing Continues after Requesting Account to be Closed

I have asked them in writing for the last 2 months to close my account and I am still receiving bills for a monthly fee. We were emailing and they stopped responding to my emails.

Erica Walters
Was this helpful?

I have had good service sine I first…

I have had good service sine I first rented a unit.

James Wade
Was this helpful?

Michelle was very helpful and did a…

Michelle was very helpful and did a great job.

Nancy Rains
Was this helpful?

I have used them a few times

I have used them a few times. They are great!

Coni Gordon
Was this helpful?

The manager here is a LIAR

The manager here is a LIAR. I was sent a BILL for $0.30 when I went to my unit I noticed a red lock (their lock) so I took my lock off and left. I messaged her a couple days later and asked why the red lock was on my unit she blatantly lied and for your protection cause there was no other lock on the unit. I immediately said something to her. And she got rude with me. Then I asked her if the lock was off my unit she said had to get permission to remove it. HORRIBLE service and she’s a LIAR I would not keep my belongings here

Kara Payne
Was this helpful?

I’ve been using this storage for over…

I’ve been using this storage for over ten years. Service went down and then new management it went up for a few years. But this past two years it has went down again. Fees keep going up even thou you see unlease ones thru out.

Ronald Beatty
Was this helpful?

You have awesome staff members

You have awesome staff members. Everyone is so nice and helpful. If you have any problems they do their very best to resolve the issues.

Donna Spurgeon
Was this helpful?

Thank you for lubricating my 2 doors

Thank you for lubricating my 2 doors. They were so hard for me to open. Thank you for the new handles also!

Bev Dowler
Was this helpful?

Nice and cleaned up all of the time…

Nice and cleaned up all of the time price is reasonable

Nancy Tamblyn
Was this helpful?

Always have had a positive encounter…

Always have had a positive encounter when speaking with staff. Nice location. Hoping they add additional covered storage for RVs.

Nathan Trusler
Was this helpful?

I really like the facility but…

I really like the facility but on multiple occasions the access door code has not worked. I have had to go to the office to alert them of this many times. There has also been 2 occasions where the access code would not work and no one was in the office or answering the phone. One of the times I had a moving truck, which I had to extend the rental because of this issue. That cost me extra money. Its a nice facility and easy access, when it works.

Jason
Was this helpful?

Easy access

Easy access. Clean and well kept. Adequate size.

Gunner
Was this helpful?

Secure and Affordable

I've been storing my camper at CS for over two years now. I like that it is a secure and affordable location. I have no complaints.

GregK
Was this helpful?

I have been unemployed due to covid

I have been unemployed due to covid. I asked was there anything I could do to prevent losing my things and the response was my stuff is going to auction if I don’t pay $418. I’ve been a customer so long! I can’t believe I ask for help and there is nothing that can be done.

Anonymous
Was this helpful?

Easy + Friendly

Circle storage is easy to work with and has an extremely friendly staff who is there to answer questions and help you if needed. The storage space itself is secure and clean!

Yvonne Zeman
Was this helpful?

Thank you for promptly helping me!

Thank you for promptly helping me!

Darlene Miller
Was this helpful?

Wonderful place they r understanding…

Wonderful place they r understanding about the the pandemics going on

Mitchell Hamilton
Was this helpful?

This sales tax issue is irritating

This sales tax issue is irritating. When I paid for Nov in late Oct, the screen read amt due $0. Then, the letter saying sales tax went up for Nov. In my opinion, since I paid it in Oct, I should not have owed the $ .70 at all. Then for Dec, I paid in Nov, and again it read amt due $0. Again, I got al another late letter. You had a whole month to repair your webpage. This is not professional.

Carol
Was this helpful?

No review

No review at this time

Amanda Cole
Was this helpful?
Cite this page

According to TrustPlane, Circle Storage has a 4.1/5 rating based on 32 verified reviews as of April 2026. Source: trustplane.app/company/circlestorage-com