Do you agree with DOGTV's TrustScore? Voice your opinion today and hear what 71 customers have already said.
DOGTV is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.6 out of 5 stars. Last reviewed January 16, 2026.
I just downloaded Dog TV on my roku, and I am immediately amazed! I have 2 doggies, one is a dachsund, male, and the other is a female mixed breed. My female has NEVER paid attention to the television...until now!!! She is enthralled!! My dachsund was interested immediately, but fell asleep! I love it!
I have an annual subscription and my French Bulldog and I enjoy watching the videos and listening to the music, but even when you subscribe you still have to sit through a ridiculous number of the same exact commercials over and over again even when you’re scrolling through options to find something to watch. For example: If you’re watching a series of short (maybe two or three minutes) clips - you go through those same commercials after each clip.There isn’t enough content to justify the cost which is sad, because it seems like it would be easy enough to find talented dogs and cats in order to keep it interesting. I honestly have more fun scrolling through Instagram for free than I do with DogTV repeats.The customer service representatives are average at best. I’ve had to contact them twice (in the last six months), and they might as well not have a customer service department at all IMO.ANYWAY, I just cancelled my annual subscription six months early — because I already know I’m not going to renew it.
This has helped my Pomsky to relax. She’s almost 4 months old n putting DOGTV on when we leave really helps her accept being alone. At night I play relaxing music on my phone n she has been sleeping for 6 plus hours without waking up. Do thankful I found this.
Some of the videos are clearly very well-designed and mindful of their category, but others are just.. not. I've only been playing DOGTV for my anxious Great Pyr, Goose, for a couple of days but I have already noticed that some of the imagery is very poorly animated (jerky, unnatural movements, appendages of people/dogs going through other objects). This doesn't seem to bother Goose, but the audio is a different story.The first sleep-specific video we watched (called "Bedtime") had an awful ringing noise in the background that I found pretty annoying and seemed to make Goose a little restless as well. I wanted to stick it out and see if his restlessness was unrelated, but that same video then added in what sounded like a distant fire alarm! Literally a repeated blaring, buzzing, alarm. Why?? Goose had started to settle down but jerked his head up and looked at the TV with pinned ears and fearful body language. No thank you. Other relaxation and sleep-encouraging videos seem okay so far. He responds very well to the "Slumber" episode! I'll stick it out for now, but I'm not a fan of needing to review content for triggering sounds.
Some of the best customer service I've ever received!! My dog (and I) love DogTV! I play the live stream for my pup while I'm away at work and have noticed it help especially with her separation anxiety. The customer service team was so thoughtful about approaching a problem I was having on my tv. Would recommend to all pet owners!!
DogTV is a well conceived, great channel. Our dogs have all loved it. The customer service is excellent. Very prompt and thorough responses. Bryn is the best!
I had the best customer service experience ever with Bryn. She tracked down a problem I was having and now my dogs and I will be able to watch DOGTV. So excited and it's all thanks to Bryn.
The best customer service I have ever communicated with. Responses were very helpful and attentive.
Bryn and DogTV are truly phenomenal! They have been engaged in resolving the apps functionality on my Samsung tv. Bryn has reached out, kept in contact and gone above and beyond to make the situation right. DogTV offered to send me a streaming device to get us back to functional and able to enjoy the app. This is hands down the best customer service I’ve ever had. If you’re looking for a streaming service that cares, you’ve found it. Thank you all for your support and thank you for making the effort to resolve the problem. DogTV is the best!
My 8 month old puppy loves watching the other dogs play. I can put on DogTV and sit down to read or eat while the puppy watches TV, something I have not been able to do since I got her at 2 months.
Great customer Service! My dog, Maddie loves DogTV. She will actually go to the remote and look at the TV. You just mention "DOGTV" and she jumping around waiting for you to tune into the app. Love the Relaxation segments and the music. SHE IS HAPPY WHEN WE LEAVE; NO anxiety and not lonely when we need to be gone for a few hours. So much to explore and I highly recommend DOGTV to any and all dog and cat owners. IT IS THE BEST!!!! HAPPY DOG, HAPPY LIFE!
The customer service was outstanding. Bryn went above and beyond to handle my problem which turned out to be a little complicated. I couldn't be more satisfied with the help I received.
I had fantastic customer service from Bryn! Could not ask for better service and effort to help me. That type of service is very rare these days! I am a dog breeder and I recommend DOGTV to my new puppy owners and will continue to recommend! Thank you !
My dog was bored of dogtv and prefers person tv — watching me or looking out the window. I saw their annual fee go through my credit card and decided to cancel. It took some time to figure out how to do that. The information is buried and while i eventually found options via sign up method those didn’t work. I found and replied to a marketing email and had a prompt reply (not that person’s job so kudos there!) that they don’t offer pro-rated reimbursements. It took several back and forth emails to learn that I was outside of the May 2025 auto renewal window and have the unused service until May 2026. There is no partial refund of the $75 annual fee because it’s all in the contractual fine print. The money saved on an annual contract isn’t worth it if you can’t get a pro-rated reimbursement - which frankly seems logical. So buyer beware and read the fine print.
They have billing issues and cut off my service after I paid. They are so feckless when it comes to simple matters and don’t have customer service so you have to go back and forth via email which is annoying. They are not worth my time or money.
My bulldogs all love dog tv and watch the dogs play and people walking intensely. I love the relaxation times because it helps the relax and calm down and most of the time that is their nap times. We love dog tv!!
My dog and I absolutely LOVE DOGTV. It has been so essential for my anxious staffy. I had an issue with accessing the app for a few months, and Bryn was able to go above and beyond to ensure my dog and I were able to continue watching as normal. We are so thankful for this company and we are especially thankful for the excellent service provided by Bryn!
They went above & beyond to help me ;-)I've had this app for years & my fur babies LOVE it so much!!! The streaming 24/7 Cam is so addicting for my cat's ;-) If you LOVE your fur baby it's a MUST to have this for them!!!!
They helped me fix my issue with logging in ! My dogs love DOGTV so they were very upset when I couldn’t get logged in ! I leave it on whenever I’m leaving the house and they love it
DogTV has been Elliot’s trusty companion now for years. Whether it’s a bedtime show to calm him down, or the live stream to keep him company while alone, or the calming music for thunderstorms, DogTV has been a lifesaver for an only child like him. Plus each year they improve with format, shows, options, giveaways, etc. Thanks so much for all the years so far, here’s to many more.
According to TrustPlane, DOGTV has a 4.6/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/dogtv-com
