Company Won't Make Ammends
I searched for the model number for my refrigerator on this company's website. I then order 2 replacement crisper drawers. The drawers arrived and did not fit. I called the company and asked if i could exchange the drawers for another size. I was told I had to pay for return shipping. The post office quoted $66 per box. I reached out to the company to ask if they could provide a shipping label. They asked for multiple photos of the boxes inside and out. After adding more packing to meet their standards, I was told they would not take the drawers back because I wrote on the box. I offered to buy new boxes and was told that was not acceptable. I will never purchase from this company again. All I wanted was the correct parts to be sent based on the model number I entered into their website. Now I am stuck with 2 drawers I cannot use and I am out the money to boot.