Do you agree with BackPAY's TrustScore? Voice your opinion today and hear what 9 customers have already said.
BackPAY is an online company. Based on 9 reviews on TrustPlane, it has an average rating of 5.0 out of 5 stars. Last reviewed December 9, 2022.
We have been using BackPay for over two years now for our mobile dog grooming business. Being mobile comes with many challenges when it comes to credit card processing. Adam and his team have been very accommodating to help us find the the right terminal to fit our needs. We are able to run transactions all over the valley without any issues. We appreciate the great customer service we have received!
BackPAY- is a company that is going to help small businesses with the increasing prices of credit card processing. The Founder, Adam Urbanski has created a real solution for the future of small business who accept credit cards as a means of daily transactions.He has a strong understanding of both the retail/hostility sector and the credit card processing sector, which makes his company ready for the future.The product solution is on target and the person behind it understands our needs! Tony
Great customer service and support. Fast processing. Five star system.
Finding out about BackPAY and working with Adam has been a huge benefit for my small business! When you are a small business owner and feeling overwhelmed about every business decision, you want to work with people you can trust and who are experts in their space. Adam is just that, not only will he steer you in the right direction and provide you the BEST options for your business type when it comes to POS, he also has helped in a consulting capacity - he has a wealth of knowledge and experience in the restaurant and bar space and really is out to see your business succeed. I spoke with many reps looking to just sell their POS systems, with Adam, he wants to understand your business and ensure that you are successful. Adam continues to be a force multiplier for my small business and I would recommend him and the BackPAY model to anyone looking to work with someone you can trust while increasing your bottom line each month. Thank you Adam!!
Great business to partner with!I sat down with 8 different providers. The offers and options from each are fairly similar. BackPAY was right at the top with the other most competitive options but the flexibility in POS software options with BackPAY was FAR more expansive than the other top offers. Across the board, the other leading offers would tie my hands with very limited POS options (sometimes no options, only the POS they wanted used). BackPAY has given me the freedom to explore POS options that I feel are the best fit for the business at this time and as well as the ability to change my mind on POS options as the business needs require. ALL others that I spoke with, refused to assure me of these very important options.Don't hesitate to use BackPAY. You will not regret it. Just keep in mind that all those people knocking on your door trying to get you to use them are just salespersons. They will try to make their sale even if they know your current setup is a better fit for you.I fully trust that Adam would direct you to a competitor if it truly would benefit your business, rather than just see you as another notch on the sales board!
Have a small business and the service is great, so happy I switched cause other companies with fees and customer service is horrible. This company is a breath of fresh air, always there when you need them. Very responsive and so excited that I don't have to pay an arm or a leg to use the credit card reader. Love, love, love thus company so much I'm telling everyone I know about them.
Switching to BackPAY for my business' credit card processing has saved me over $1,000 a month in processing fees, which is money in my pocket. Adam and his team at BackPAY are extremely professional and worked to make the switch easy and seamless, even working with my web developer to update our payments systems. It has been 2 months since we've switched to BackPAY and I can only say I wish I had done it sooner and didn't miss out on all the money I could have saved on processing fees.
We have a small business since 2013 and have used other well known credit processing systems. We began having issues with their devices and realized the processing fees periodically were increasing. We shopped around and found BackPAY. Adam, explained the different services they provide and suggested what would probably be the best system for our company. Our new POS is by far the best upgrade/change we could have made for our business. Our processing fees are nowhere what they use to be. By giving my customers the cash discount processing option, we are saving on processing fees every month. Adam is so knowledgeable and his support team are always so helpful.
Fast reliable service, great customer support. Very responsive.
According to TrustPlane, BackPAY has a 5.0/5 rating based on 9 verified reviews as of April 2026. Source: trustplane.app/company/getbackpay-com
