I bought a dog here and the staff were…
I bought a dog here and the staff were enthusiatic and friendly.
เอกกมล ศรีขจร
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Good Dog
4.350 reviews
Last reviewed: Feb 28, 2026Do you agree with Good Dog's TrustScore? Voice your opinion today and hear what 3,244 customers have already said.
gooddog.comMember since Feb 2026
Good Dog is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.3 out of 5 stars. Last reviewed February 28, 2026.
Customer Reviews
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Everything went smooth!
Everything went smooth!
Jon
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Beware of hidden fees
Love the pup! Good experience with the breeder who appeared to take really good care of her dogs. Annoyed with hidden fees associated with Good Dog. $45 “protection & support fee” and $23 “payment processing fee” tacked on to deposit. On the final bill, $75 “protection & support fee”and $46 “payment processing fee”. So a total of $190 in hidden fees. And Good Dog assesses fees to the breeders as well. Seriously overpaid for the services that are provided. Users should be advised of fees upfront. Nobody likes to be surprised. My advice is find a breeder, then contact them and deal with them directly.
Susan Palmer
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Silvia made bringing my little girl…
Silvia made bringing my little girl home so easy and comfortable! She answered all my questions via text (I had a lot of them) and sent me videos of my puppy (initially named Bella, but is now named Sesame) before I was able to bring her home. When I met Silvia and my little girl, she was happy and healthy! Sesame was about 4 months at the time and already knew to potty on a pad the second I got her home. We went to the vet for her check up after picking her up - she was perfect and thankfully Silvia kept her up to date with her shots. I am so, so happy I picked my pup from Silvia! Sesame is the sweetest girl, friendly to all doggies and humans, and full of life!
Gelly
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This company is the biggest joke ever…
This company is the biggest joke ever and scam. False advertising to connect with good breeders. I have reported 50 breeders that lie about health testing or use bred dogs at 10 months old and good dog doesn’t care! One breeder has 115 dogs!!!! Good dog doesn’t care! Then they remove actual good breeders with quality dogs and refuse to answer to why! Run away! I love how the response is reach out iv got tons of text mags and emails showing I have and sent proof which is actually your job not mine showing these ppl have no health testing! And some have 40 dogs in co owns! And back in 2022 I was approved breeder then u took me down because you guys don’t even know the actual usda and department of ag laws. I offered the inspectors contact info saying I didn’t need a license and they refused to listen said I needed to be which was a complete lie. One breeder they had on their site was raided by the humane society of United States! They were using her dogs in commercials!!!! They didn’t even take her down until I sent them proof and her puppies looked skinny and disgusting posted on the site! I still have screenshots and proof of it
Melonie Manning
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Absolutely do not rely on this company…
Absolutely do not rely on this company for a dog. They do not back a single thing they claim, or if they do, it is very pick and choosey.When things like "hooded vulvas" are genetically passed off by the breeder to the unsuspecting customer, GoodDog will back the breeder 100%, and demand the customer support their claim.The problem is, if these dogs were pre-inspected by GoodDog to begin with, they wouldn't be passing off genetically inferior dogs to unsuspecting customers.So their false advertising of "Breeders are vetted" is an absolutely dishonest claim. Our puppy was never "potty trained", came to us with worms, the breeder was extremely dishonest, and flatly told us she bred her dog so she could get enough money to fix the hooded vulva issue in HER dog. She made a lot of money off those puppies and half the litter was female, and genetically predisposed to hooded vulva issues.
Alien Wired
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Sharing an experience I didn’t expect with GOOD DOG
We joined Good Dog in late 2024 and Over the past year, we have made a real effort to be transparent and helpful in puppy listings, taking time to explain details, clarify Good Dog’s rules, and make sure buyers understood their options when purchasing through the platform.Recently, we received an email stating my account was TEMPORARILY suspended—not for health, quality, or care issues (we are show quality for breed standard ), but because we allegedly offered “more payment options than allowed for aGood aDog Buyers” .The GOOD DOG email said our account would be “HAPPILY reinstated “ if we replied back to agreed to follow Good Dog’s payment rules. We felt hurt and chose to question the alleged violation. What surprised us most is when we asked for clarification on where or when this violation occurred, they didn’t response.We even sent examples of wording used in the puppy text and asked where violations happened. No response again. In the past, I had received congratulatory messages from Good Dog about the detail and clarity of listings, which reinforced thr belief that we were being helpful and compliant. So this situation was confusing. Interestingly Instead of honoring their words and giving the opportunity for us to be “ happily reinstated” - within 48 hours of sending email questions , our account was CANCELLED. Feeling hurt and will never go back to have the chance to be mistreated like that again. What do I think happened? First off Good Dog encourages breeders to turn in Buyers who try to purchase off-platform and Good Dog encourages Buyers to turn in Breeders who try to have buyers purchase off platform . I have had Buyers refuse to purchase through Good Dog due to taxes being added, commission, and charges. I actually have TURNED THOSE BUYERS A WAY, being loyal to Good Dog policies. There was one incident Christmas time , a buyer who didn’t want to purchase through the GOOD DOG platform asked if they fill out the application on my personal Website would that be fair so they could purchase directly through us, and I told them “ That is up to them to choose”. I think it’s possible that GOOD Dog might have employees who masquerade as buyers ( spies I think is the term) to see if Breeders are loyal to them. All I can do is speculate since GOOD DOG refused to provide details.
Debra Lyn
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Our pup has a great attitude.
Our pup has a great attitude.She is independent and doesn't stay up under you, explore on her own.
Robert White
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Fantastic
Michelle was amazing to deal with. My little guy is just full of so much love. It helps that he is a healthy, social guy who is just here to make everyone's day better. Thank you Michelle for everything!
Kassia
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Deceptive and Misleading Pricing …
Fortunately I am very happy with the breeder we found on Good Dog and the puppy we ultimately purchased. However, Good Dog's prices are very misleading and deceptive! For example, a puppy may be listed as "$2,000 Total." Any reasonable person would surmise that "Total" includes any taxes and fees. It does not! When I made my final payment, there was $500 in fees and taxes added on to the remainder of my balance! While I thought utilizing Good Dog would ensure that I found a legitimate and ethical breeder, I didn't realize Good Dog would actually end up being the unethical part I had to deal with. Again, i was lucky to find a good breeder, I have a feeling from other reviews ive read that Good Dog is not as legitimate in their background checks as they lead you to believe.
Eric
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Fees and taxes not disclosed.
We are in process of getting a dog. At this point my gripe is not the breeder or dog but the fact GoodDog did not accurately represent the price. Having to pay and additioanl $500+/- in taxes and processing fees. This is excessive IMO. Fully inquire before using this company.2/17/26. We did get dog from breeder. They were great. Dog is doing. Well.Gooddog did reply. Basically they say I could have opted out of pet protection and support and could have paid with 0 fees. I was unable to do this and would have. In clicking on their site now I still do not see how.
Eric Gregson
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Wished I used GoodDog sooner!
This app made it so easy to find my third dog, and finance options were available if needed! Thank you for helping me grow my pack!
Lauren Jablonski
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Best experiance
All I have to say is.... WOW! This was the easiest process. Our little guy is doing so great and the breeder is absolutely awesome!
The Howard's
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Great trusted breeder
The breeder, Suzanne, was amazing. She kept us updated the whole time they were growing up and worked with us and the puppies on whatever we needed. He came home a perfectly healthy puppy with pretty good manners for being a tiny baby. We have had our boy home for 2 weeks now and Suzanne is still always available to help and answer any questions we have.
Sarah
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I used Mike Eshbach to purchase my…
I used Mike Eshbach to purchase my English Creme Golden Retriever from Good Dog. Mike was wonderful and his dogs are absolutely beautiful.He is very knowledgeable about the breed and gives some wonderful tips. Could not be happier. The only thing I find a little concerning is how Good Dog adds all these extra fees when you agree to purchase. I question some of these fees.
SUSAN FRONCZAK
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Easy to find the puppy of your dreams!
I was able to find just the puppy I was looking for in a location near enough to me that I could drive to pick her up. The breeder was amazing to work with and I would highly recommend Good Dog for anyone looking for a quality puppy from a quality breeder. So glad I found this app because it led me to the puppy I was looking for!
AnnieW
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Best Breeder Experience
The Breeder was so informative, so great with all the communication regarding the pup we choose. We felt a part of of it as soon as we were able to determine the pup we wanted. Just incredibly personable in all aspects
Scott
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Grateful for the app
I was nervous to purchase a dog from an unknown breeder, but Good Dog helped ease my discomfort with a brand backing the transaction. We had a great experience, our breeder was so kind and helpful, and now we have the cutest new family member too.
New Dachshund Fam
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The processing fee is CRIMINAL
I appreciate the website linking us up with a local breeder, and we are very happy with the breeder and our puppy, HOWEVER, a $750 processing fee, is absolutely insane, and criminal. Not only does the buyer pay for an expensive puppy, but also incurs the cost of that outrageous processing fee. INSANE
Francis Beary
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This platform allowed me to choose the…
This platform allowed me to choose the right breeder and dog. The right service and hospitality. It worked well for communications and payment alike.
Brian W
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According to TrustPlane, Good Dog has a 4.3/5 rating based on 50 verified reviews as of February 2026. Source: trustplane.app/company/gooddog-com