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HealthRx is an online company. Based on 48 reviews on TrustPlane, it has an average rating of 3.6 out of 5 stars. Last reviewed March 1, 2026.
The online system hasn’t worked for months so you cannot reorder the medicine you have already paid for. They take the money every 28 days but do not send the medication in a timely manner so it is not long before you have paid for number of vials of medicine that you do not receive. They continue to say that someone will help with the online system but they never do.
So far so good!
Health Rx is one of the most unprofessional and dishonest so called health management companies I know of... I paid them for six months of services. They have received every time of my money, in advance now this fraud of a company has my account under investigation. Google them and see that the BBB has nothing nice to say either... There are many customers from at least November 2025 to the present that have similar experiences of not receives the medical services they have paid for, months in advance. This messy company that is most likely faces many lawsuits, has a bad reputation for sending out your initial health management services, late at that... I had to report them to the fraud department, for medical fraud, as well as the BBB etc. Take them to court if they do not provide you with the services you already paid for or they do not refund your money immediately. They are not tree weeks late with the medical services I paid for 11/17/25 - 4/17/27. Call them at (208) 494-2534 and they will only put on a patient support person, usually woman with and English accent and they can and do not help you with anything. They will not connect you to billing a supervisor or anyone with any type of authority. DO NOT SIGN UP with Health RX !
All questions were answered. Providerwas efficient
A problem of wrong subscription was solved and I prefer the attention
Don’t trust a company that uses random numbers. You have to put in your info just to get info, and 5 months later, I’m getting calls daily “to give me a discount”. Legit companies don’t spam call. I can’t pick up the phone during the day to tell them to stop calling me, and I can’t even block them because they never use the same number. Companies that always use a different number are shady.
Everyone that I have interacted with have gone above and beyond to make sure that I received the answers to any questions or concerns that I had. Health RX has a great group of people working for them, from the medical providers to the service team, all great people!
NP was very accommodating. I'm a pilot and told her I needed to abide by certain regulations and she tried to help me however she could.
The Dr was easy to talk to and answered my questions. She gave me the option of which treatment I would like to use.
I’ve been a customer two months. My portal has never worked. I have to call for everything. I’ve tried over ten times to get it fixed. Still no help
He explained several things to me that I asked about the I had not gotten an answer to before. He had great people skills and mannerisms. I really appreciated this appointment.
The clinician was attentive and listened.
Made the best of it without sound.
UPDATE: FIred HealthRX. Cancelled. Requested they refund my recent payment as nothing had been provided. Filed a dispute with my CC as well. We shall see how long this takes. In the meantime, If you are experiencing similiar issues, HealthRX was purchased by Banyan Software about 4 years ago. David Berkal is the CEO. I found the following contact information for him: Linked IN and look him up then send a message. davidberkal at gmail dot com david at banyansoftware dot com+1.4152722900.Good luck to all!=========================I completed the profile request which includes all my meds, name, address, DOB, etc. The next day I receive a call and we go over the same things, I sign up and schedule a virtual call w/ the Dr. Later that day I get a call asking for more of the same information. The next day, I get an email and call asking for the same information. From there it got worse - one email said sorry we have everything. Then 3 others after that said we need you address, DOB, and I just told them it was ridiculous at this point and to go to the portal and read what I have in there - I can see my information clearly. The last communication I had was this morning, 11/8 where I replied to yet another email and sent them 2 screen shots from the portal reflecting my home address. God help me if I have to go thru this disorganization for the next 3 months. I will demand a refund and go elsewhere! The Dr however, was very nice, professional and knew what she was doing. Thankfully!
In all previous clinical visits with RX i have been very satisfied. Clinicians were helpful, listened, and helped me to problem solve. However, on the last visit, my clinician discounted my concerns, and pushed for the agenda of not increasing my dosage. It felt like a complete monetary based decision on the part of the RX clinician, as I was asking to increase from 6.4mg to 8.5mg. I told the clinician the my doctor would still like me to lose more weight, as I am still high above my pre-menopausal weight. My bmi is currently at 24, but a healthy bmi for my height is 18.5 to 24, so I'm at the high end, which has never been my normal. Your clinician argued with me, essentially saying that she knew better than my doctor of 25 years, who specializes in Internal Medicine. She argued that a bmi below 24 would be unhealthy, and that she is not going to allow her patients to get to an "unhealthy" weight. According to my doctor, and every chart that I have read, an unhealthy bmi would be lower that 18.5 and I am a king way from that! I have two adult daughters, ages 21 and 37 who both carry a normal weight of 115, and the 37 year old has 3 children ages 5 and under! I am 5' 4" and currently weigh at 145, and I would like to get down to 130, which is completely reasonable, and that is what I put down on my initial RX Quiz before I started paying for your service. However, now that I am asking for a higher dosage to continue to combat my hunger, I am getting push back from your clinician. I can only presume that this is because a higher dosage comes at a higher cost to RX, and that your clinicians are advised to discourage it to keep your costs down. But the agreement with RX was that my price would not be increased with dosage increases. That is why I chose RX in the first place. I'm not happy with how your clinician tried to strong arm me into believing that my weight would be unhealthy if I continued to lose weight. I kept a weight of 125 into my early 40s, and I want to get down to 130 without being harassed. Although your clinician finally agreed to increase my dosage to 8.5mg, I am very unhappy with how my visit went, and I am decidedly considering to move to another medical service provider of I am treated in that manner again, as if I am an imbecile who needs to be schooled in weight management.
Very professional and pleasant and gave me information
I didnt meet with anyone and have no confirmation on delivery of my meds and my money was taken out 2 wks ago
Health RX is AWFUL. You will not get your medicine, you will not get a refund. The patient care team is the absolute worst people I hav ever worked with. Do not use them whatever you do.
Your providers are excellent. Your patient portal is a nightmare. I get links to surveys, told to upload labs, and reorder my rx only to not have the option to do any of these things when I log in. To reorder my medication, I have to call in, complete a questionnaire and then call back to schedule an apt with an md so they can approve my medication refill. The entire process took me over two weeks to complete getting a refill approved and to my home.
I have used other suppliers for semaglutide in the past but this was the first time I saw a real person on video. The other company used text messaging which was fast but impersonal.
According to TrustPlane, HealthRx has a 3.6/5 rating based on 48 verified reviews as of April 2026. Source: trustplane.app/company/healthrx-online
