Read customer service reviews for hily.com on Trustpilot. Check out what customers have written so far or share your own experience with the company. Learn more about the company and what they sell or offer.
hily.com is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 3.1 out of 5 stars. Last reviewed March 5, 2026.
Scam app, worse than any other. had over a hundred likes but cant get a response back and you pay the subscription and still have to pay extremely high prices to "Unblur" your likes is. Save your money Ps customer service doesn't give 2 shits
wow! i never thought I'd said that but hily helps me meet people outside my usual circle, sooo many nice people there.
Dear Colin! This makes us so happy to hear. Stepping outside your usual circle can lead to such great connections, and we are glad Hily is helping you do just that. Thank you for your kind words and for being part of our community. For further feedback or questions, you can contact us via Live Chat or sopport@hily.com. Enjoy Hily!
Compatibility quiz actually works - my matches have been surprisingly good fits. I'd have never believed that such things really good on dating apps.
Dear Sonny! We are so happy to hear that the Compatibility Quiz has been working well for you. It is designed to help people find more aligned matches, so it is wonderful to know it is making a real difference. Thank you for sharing your experience and for being part of Hily. For further feedback or questions, you can contact us via Live Chat or sopport@hily.com. Enjoy Hily!
Matched with a girl on hily who live in the same apartment building as me, we'd been neighbors for 6 months and never met. Now just meet for coffee before work will see how its going.
Dear Virendra! What a small world! It is amazing that you were neighbors all along and only discovered each other on Hily. We are glad you have already met for coffee. Wishing you both a great connection as you see where things go. For further feedback or questions, you can contact us via Live Chat or sopport@hily.com. Enjoy Hily!
Been dating for 2 months now with a guy from hily. that was super-cool accidental swipe ever!
Dear Jul! Two months already - that is amazing. We are so happy that one swipe turned into something meaningful. Thank you for sharing your story with us, and we are wishing you both many more wonderful moments together. For further feedback or questions, you can contact us via Live Chat or sopport@hily.com. Enjoy Hily!
pretty good app with nice design and clear interface, going for the secon date this weekend, the first one was also nice))
Dear Max! We appreciate your feedback! Thank you so much for your kind words about the design and interface — that truly means a lot to our team. And congratulations on the second date! We are so glad your first one went well. For further feedback or questions, you can contact us via Live Chat or sopport@hily.com. Enjoy Hily
use this app just for communication, have already found new cool people, i don't need relatoinships, just fun and rare meeting for a coffee.
Dear Michael! We love that you are using Hily in a way that fits your lifestyle. Whether it is meaningful conversations, new friendships, or casual coffee meetups, we are happy the app helps you connect with interesting people. Thanks for being part of our community. For further feedback or questions, you can contact us via Live Chat or sopport@hily.com. Enjoy Hily!
It's a scam!!!!! They use bots and all of the accounts there are fake! They probably buy reviews also on play store and here!
Dear Mouad! We are sorry to hear that you feel this way. Hily does not use bots to communicate with users, and authenticity is extremely important to us. If you have come across any profiles that seem suspicious, please report them through the app so our moderation team can investigate. We would also be happy to review your experience directly. Please contact us via Live Chat or sopport@hily.com so we can assist you further.
Met my match at a concert we both happened to be at the same week we matched on hily. She recognized me from my profile pic and wrote me, we hung out the whole show.
Dear Luis! What an amazing coincidence! We love hearing how online connections turn into real-life moments like this. It sounds like such a fun and memorable way to meet. Thank you for sharing your story. We are wishing you both many more great experiences together. For further feedback or questions, you can contact us via Live Chat or sopport@hily.com. Enjoy Hily
On new year I broke up with my bf and decided to try hily for dating, funt that my ex was in this app too, so how to say, we decided to try again 😅 he didn't give me a chance even here, but if something go wrong I'll be back to hily, really cool app, worth to try it.
Hey there! That is quite the New Year plot twist. Thank you for sharing your experience! Life can take unexpected turns, and we are glad Hily was part of your journey. We appreciate your support and wish you all the best. For further feedback or questions, you can contact us via Live Chat or sopport@hily.com. Enjoy Hily
Matched with a girl on Friday morning, and we had plans for Saturday brunch by the afternoon. No games, no ghosting, just straight to the point. Def Hily app is my favourite one.
Hey there! We love hearing stories like this! It is great to know you were able to connect quickly and make real plans without the usual back-and-forth. Thank you for choosing Hily as your favorite. We are rooting for you! For further feedback or questions, you can contact us via Live Chat or sopport@hily.com. Enjoy Hily!
the vibe on Hily is totally different. The matches are actually cute and , more importantly, they are down to chat. I stopped wasting my time on the others. If you're single , get on this , ASAP! 5 STARS , no cap
Dear Tony! We love the energy! Thank you so much for the 5 stars! We are thrilled that you are enjoying the vibe and connecting with people who are genuinely ready to chat. Your support means a lot to us. For further feedback or questions, you can contact us via Live Chat or sopport@hily.com. Enjoy Hily!
Before hily, my matches were dry and the chats always fizzled out. Now, my inbox is full of great conversations that lead to plans, i like it!
Dear Elsie! Thank you for your kind words! We are delighted to hear that your conversations feel more dynamic and enjoyable. That is exactly the experience we aim to create! Your feedback truly motivates us. For further feedback or questions, you can contact us via Live Chat or sopport@hily.com. Enjoy Hily!
I used to dread sending the first message. Hily's built-in Icebreaker prompts are awesome. They give you a fun, simple thing to talk about so you can skip the awkward small talk and jump straight into a real chat
Hey there! That’s exactly why we created Icebreakers! Breaking the ice should not feel stressful. We are so glad they are helping you skip the awkwardness and jump into real conversations. Thanks for being part of Hily. For further feedback or questions, you can contact us via Live Chat or sopport@hily.com. Enjoy Hily!
Hily is genius. Seeing a short video clip on someone's profile is miles better than just photos. It helps you sense their personality and energy right away. It saves so much time and weeds out the awkward first-date surprises. A must-have app.
Dear Everest! “Genius” — we’ll take it! We are so glad you are loving our features. Getting a real feel for someone before matching is exactly the kind of authentic experience we aim to create. Thanks for being part of Hily. For further feedback or questions, you can contact us via Live Chat or sopport@hily.com. Enjoy Hily!
Not very happy with this site if I had to do it all over again I would’ve never purchased this site. I’ve had zero responses and not getting what I paid for even extra money that I put in and don’t get what is I was promised to receive.
Dear Tony! We’re really sorry to hear you're dissatisfied. Please note that while our premium features increase visibility and access within the app, we can’t guarantee responses from other users, as interactions always depend on individual preferences. That said, we’d truly like to look into your account and make sure everything is working as it should. Please reach out to us via Live Chat or sopport@hily.com so we can review this for you and assist further.
I actually used the app's community features first and matched with someone who became my best friend! Now we're thinking of seeing where things go romantically. Oh, hilly, u'r not so easy, but interesting for sure
Dear Ben! This absolutely made our day! We love hearing that you connected through the app and that it turned into such a meaningful friendship! Whatever direction your story takes next, we’re cheering for you! Thanks for being part of Hily! For further feedback or questions, you can contact us via Live Chat or sopport@hily.com. Enjoy Hily!
I deleted all the others. Hily has the best balance of fun features, real people, and quality matches
Dear David! Thank you so much for your feedback! We’re delighted to hear that Hily stands out for you. Your support truly motivates our team. If you ever need anything, our support team is always here for you. You can contact us via Live Chat or sopport@hily.com. Enjoy Hily!
Hily app for me is less fakes , more real connections! Two thumbs up!👍👍
Dear Esteban! Thank you for the great feedback! We’re really happy to hear that Hily feels more genuine for you and that you’re finding real connections with fewer fake profiles. Creating a safer space for meaningful matches is exactly what we aim for, so two thumbs up from you truly means a lot! For further feedback and questions, feel free to reach out via Live Chat or support@hily.com. We are here for you!
If I could give this no stars I would!! I have never been a customer of this platform, and my identity has been stolen. I have asked this horrible company to remove the fake profile made of me multiple times and they keep asking for my personal information to delete it, which I will not give them because it is NOT my first day on planet earth and I know a SCAM and IDENTITY THEFT when I see it! I have threatened law enforcement, lawyers, reporting them to the BBB and they still haven’t helped me remove the fake profile made of me. Now I actually have to do it because I received yet another email that someone “likes my profile” when I have no idea how these people even got my email in the first place. Hilly are identity thieves that likely get your email from Google and send you emails to get your personal information to steal your identity. Do NOT give them your credit card information.
Dear Taylor! We’re very sorry for the distress this has caused. Hily does not tolerate fake profiles or identity misuse, and we do not steal personal data or pull emails from Google. We take reports like this seriously and encourage you to contact us via support@hily.com so we can resolve this promptly. We are here for you!
According to TrustPlane, hily.com has a 3.1/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/hily-com
