Trust PlaneTrustPlane
Home-Use logo

Home-Use

3.050 reviews
Last reviewed: Feb 22, 2026

Do you agree with Home-Use's TrustScore? Voice your opinion today and hear what 222 customers have already said.

home-use.comMember since Mar 2026

Home-Use is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 3.0 out of 5 stars. Last reviewed February 22, 2026.

Customer Reviews

Write a Review
Filter:
50 reviews

Very simple to dwl and activate the…

Very simple to dwl and activate the product

Eugenie René de Cotret
Was this helpful?

No US region listed - didn’t show this until AFTER the purchase was complete

The purchase process was confusing. The regions listed - AFTER the purchase was complete, did not include the US. When I emailed to ask what I should do, they said to pick the UK one since that was English. Not a fan and I didn’t use it. I’ve requested a refund.

Robin
Was this helpful?

Good deal and easy installation process

Good deal and easy installation process

Aj
Was this helpful?

Best deal

best deal compzred

Swapnil Sundarkar
Was this helpful?

Best experience and value

Right from the in person quote provided by Alexandra to the installation of the lights conpleted by Jack - professional and knowledgeable service. What sold me on choosing HomeOne was that it is a local Canadian company and all materials made in canada. several years in business and Alexandra provided a lot of information. I like that the app they use is their own and so many features. Very happy with how the lights look on our home and can't wait to try out all the light colors

Val
Was this helpful?

Great price and efficient installation…

Great price and efficient installation instructions.

Rhonda
Was this helpful?

Great service

Straight-forward, quick process. Definitely will use this service going forward.

KO
Was this helpful?

The key was sent after purchase but…

The key was sent after purchase but could not be installed

Claudette Chevalier
Was this helpful?

Company sold me software that cannot be…

Company sold me software that cannot be registered in the United States of AmericaHaving difficulty connecting to sort out the problem

Bob Barrall
Was this helpful?

Pretty straightforward process. Easy to use

Didn't face any difficulties

Ghazi Saleem
Was this helpful?

I bought software for my windows but I…

I bought software for my windows but I got product key for mac

Sandeep Tummuru
Was this helpful?

Sold a Bill of Goods!

Cannot get the product to work. McAfee says I was sold the wrong product spent a whole evening trying to get it to work and it still is not working. I want a refund!Update: I did receive a new license key and was successful in installing and running the product. Thank you for fixing the problem.

Douglas King
Was this helpful?

What a pain!

Every year it is almost impossible to get this loaded on to my computer. I have to get McAfee support and this year we spent 2 hours and still not sure it is right. Please offer more than one year subscriptions so I don't have to go through this year after year. Uninstall and reinstall and still can't load.

KA
Was this helpful?

Deceptive Sales.

It was not clear that this was not a US based subscription so it is worthless to me. I have reached out to them to correct it but no response. How can I get this corrected?

Kristen Ratcliffe
Was this helpful?

Impossible to install the antivirus

I have a recent laptop acquired just six months ago. It has been impossible to install/upload the antivirus even after contacting the customer service of Mcafee. I am very disappointed.

Louise Lauzon
Was this helpful?

Based in Europe

Based in EuropeUse of the program from a US based company. Purchasing software in the home use program, I was surprised to see my license was European based rather than US based. Fortunately I was able to use it because the software license was not refundable.

Jeffrey Koscho
Was this helpful?

Very good experience

Very good experience

George Jacob
Was this helpful?

License code did not receive

Iit has been 3 days and haven't received my license code. Let me know.

Genalyn Alegado
Was this helpful?

Seamless transition

There was a seamless renewal of my existing subscription. There is a problem with the VPN, but McAfee is working with me to rectify ir

Dan Nasato
Was this helpful?

SUPPER EASY AND EFFICIENT

SUPPER EASY AND EFFICIENT

RGKB
Was this helpful?
Cite this page

According to TrustPlane, Home-Use has a 3.0/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/home-use-com