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iHome Alarm Systems

5.016 reviews
Last reviewed: Aug 5, 2013

Do you agree with iHome Alarm Systems's TrustScore? Voice your opinion today and hear what 16 customers have already said.

ihomealarmsystems.comMember since Mar 2026

iHome Alarm Systems is an online company. Based on 16 reviews on TrustPlane, it has an average rating of 5.0 out of 5 stars. Last reviewed August 5, 2013.

Customer Reviews

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16 reviews

Feeling safer already!

Wow...that's all I really have to say about them, they were very nice over the phone and helped me through every step. I am a very stubborn guy and their patience really shined through, if this is how they treat every customer then they will be very successful!

Kenny Luong
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Great experience

ADT Installer Technician was very informative and professional about installing my home and business alarm systems. He did same day service for my house and my business with ADT alarm monitoring systems. Highly recommended if someone is looking for service.

Christine
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Great product and service! 100% Satisfied!

Wonderful to know that we are safe and secure with our alarm system in place. Couldn't have asked for better service on installation and follow ups. Thanks so much for the peace of mind!

SV
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VERY PROFESSIONAL AND KNOWLEDGEABLE

I am so glad I finally went ahead with getting ADT service. I am especially glad that I had Charlie as my technician. He was , simply put, wonderful.

Stephanie Truong
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ADT gave me Peace of mind living in my home.

ADT has great customer service! The sales representative knew exactly what I needed. Security in my home to protect my family and that was given to me during my alarm installation that took no time to be competed. It was a quick yet very thorough process. My technician was very knowledgable of his service. Providing me with all the answers to the questions I had asked and showing me how to use my system.He made me feel comfortable and safe, knowing I was getting the best service and the number 1 company out there. I have and will continue to recommend ADT alarm to all of my families and friends. Thank you ADT for giving me my peace of mind in my home.

Linda Huynh
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Excellent Customer Service

I highly recommend anyone to install an alarm system and especially with ADT. They have exceptional customer service from the first phone call to the day of installation. Charlie, my installer, was very knowledgable and so patient with me when I asked him ALL my questions. Awesome service!

Anne Tong Try
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Thank you ADT!

The technician was knowledgeable in what he was doing. Protection I dreamt of but never had before until now....It feels great!

Lori
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Satisfied customer! Installer was professional and showed me how to use my ADT alarm system.

I was very happy with going with this company. Service was excellent!

Stephanie Delgado
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Professional and thorough

Installers finished rather quickly and were thorough in their explanation. Their call center is really good about answering questions which is something I've noticed other companies often lack.

Chris Casarez
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Great with home and business!

ADT Installer Technician, Charles Lim was very informative and professional about installing my home alarm systems. He did same day service for my house. I was so pleased with his professionalism and work that I hired him again to install a system at my business as well. I highly recommend Charles if someone is looking for a security service.

Wanda Luong
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Great installation experience

The ADT staff was very helpful and informative. Not pushy or too busy to answer any of your questions or concerns. Never thought that we would ever need a security system in the quiet neighborhood we live in but I'm sure no one expects the unexpected. I feel so much safer knowing we have ADT just in case. I would definitely recommend to my family and friends.

Elena C
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Trusted brand, team, and service: ADT

When my husband and I decided we needed the protection of a home security system, we wanted to use a trusted brand; ADT fit that profile. The technician, Charlie, was friendly, professional, and knowledgeable. We could not be happier with the installation. ADT and its dispatching team coupled with the police authority gives us the peace of mind we needed to live comfortably in our home. So if you need to feel safe and want a reliable company to do the job, call ADT.

Nik Lim Campbell
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Good experience

I had a great experience with the ADT installer. He did a nice clean install and ran all the wires clean. He explained all of my options and their benefits without trying to get me to buy things I didn't need. The installer also patiently taught me how to use my system. I would not hesitate to go with ADT in the future.

Kevin Calvin Lim
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Job well done

I would recommend ADT to every home owner out there. Very professional. You will never feel safe until you have install ADT.

Stephanie Nang
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Awesome service feel much safer thanks to ADT

Must have and the best investment a business or home owner can do to protect their asset. Thank you so much ADT!

Tommy Loc
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ADT Installer Technician was very informative and professional about installing my home and business alarm systems.

ADT Installer Technician was very informative and professional about installing my home and business alarm systems. He did same day service for my house and my business with ADT alarm monitoring systems. I'm so glad I got it to protect my family and my business. Highly recommeded if someone is looking for service.

Anne Nguyen
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According to TrustPlane, iHome Alarm Systems has a 5.0/5 rating based on 16 verified reviews as of April 2026. Source: trustplane.app/company/ihomealarmsystems-com