Good quality, fast shipping
Good communication, great quality products. We have purchased for our business from Inko several times already.
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Inko Horeca Accessories is an online company. Based on 21 reviews on TrustPlane, it has an average rating of 4.4 out of 5 stars. Last reviewed February 25, 2026.
Good communication, great quality products. We have purchased for our business from Inko several times already.
Absolutely delighted with my folder!!! Perfect for my Airbnb!! Thank you so much for the design etc!!! Your team handled everything perfectly!!! Would definitely recommend!! Gaynor Manchester England 👍👍
Beautiful made. Can’t wait to use them
Great products with beautiful quality!
I'm truly sorry, because I'm sure the product will be as good as it looks, but in one more week, it's been almost a month since I bought it, I still haven't received it, and I've lost a customer. This isn't how things should be done. And the shipping cost was outrageous.
Good service, fast replies and their products are very pretty and high quality!
Great product, decent delivery time. Just one little thing, while the package was stuck in Customs, an update would have saved quite a bit of anxiety
Great company.
Fantastic experience from start to finish. The custom menus came out beautifully—high quality, thoughtfully designed, and exactly what we envisioned. Communication was easy, turnaround was fast, and the attention to detail really shows. Highly recommend this retailer for anyone looking for custom menus done right.
I satisfied
I really like how it came out even though it took a little bit of time I didn’t mind because they did it right and it made all the difference in making my business shine
Their website in the US fronts as a US company, with a US phone number. However, they are based in Ukraine and they don't properly follow up with shipments to the US. There is one more 1-star review on this site that mentions the delay. We experienced the same, and had to prompt Inko Horeca multiple times to call FedEx to complete the shipment. In the end this was very easy for them to do but they simply didn't follow up. When we finally got our menu covers, they were damaged from pushing against the binder rings and we had to re-varnish them to make them look acceptable. The wood that they use is low quality and has already bent from drying up after they produced it. They should have used wood that has already gone through this process before cutting it so it doesn't bend.Moreover, the two-hole format on these covers is not compatible with the US two-hole puncher standard size so now we have to look for and order a special puncher, hoping to be able to fit our pages into the menu covers. In the end it was a complete ordeal.
Inko Horeca Accessories provides top-notch hospitality products with excellent durability and design. Their service is professional, and deliveries are always prompt and reliable!
Ordering was easy, items arrived in good time, and everything looked great.
This item still has not arrived almost a month after ordering samples. We will not be purchasing further as this is far too long of a lead time with no indication it was going to take that long. We ordered on Sept. 8th.. today is Oct 4th. Still not here.
We absolutely love our custom wooden menus with our logo! We’ve only had them for a few days, and they are already a huge hit. High-quality, beautifully made, and exactly what we wanted. Highly recommended!
Great product and fast shipping
The most beautiful menu ever. classy and clear all my customers love it I highly recommended installations was easy
Quick turnaround, good quality product
I love their products!! Beautiful and durable. They were also very accommodating with my specific vision and requests. Thank you so much!
According to TrustPlane, Inko Horeca Accessories has a 4.4/5 rating based on 21 verified reviews as of April 2026. Source: trustplane.app/company/inkohoreca-com