Great class to build conflict resolution skills
I took the 30 Hour General Civil Mediation Skills Training through the Mediation Center in February 2026 and had a fantastic experience. The trainers are very knowledgeable and walked through concepts in ways that were easy to understand, often providing real life examples to further illustrate the lessons. I particularly liked building on skills as we went through the course, using role play scenarios to practice the new skills we were learning. I learned important conflict management skills that I will use in my professional and personal life. I highly recommend this course for anyone looking to learn positive and productive ways to facilitate conflict resolution.
Danna Dueck
The trainers and coaches were well versed in their areas of study. Where open to share their own experiences as a learning tool.
I had started this answer with the review of trainers and coaches. I cut and pasted below.I appreciated the guidance prior to class. Yet, I must say I do not always do upfront classwork, I wait to hear expectations of the class. I think a statement of emphasis that prior to start of class work in required to help the class move smoothly would be helpful. Especially within the Zoom setting.The access to ongoing reference materials is a plus; and the online connection to the Mediation Center Learning Center is remarkable.During class the open conversation and constructive feedback was significant.My personal opinion is, the role plays are essential to this learning experience. Yet, personally, I miss the in-person communication readings that are omitted (somewhat) in virtual meetings.Personally speaking, I would return for continued education opportunities with the Mediation Center.
Kim
Exceptional Training with Wise Trainers - Mediation Center
My training experience with the Mediation Center was nothing short of extraordinary. The program was powerful, thoughtfully designed, and led by truly wise and incredibly skilled trainers. Susan, in particular, was phenomenal—her insight, presence, and ability to guide meaningful learning made a remarkable impact.What stood out most was how intentionally the trainers created a safe, welcoming environment. It was a space where we were encouraged to make mistakes, learn from one another, and openly receive feedback without fear or judgment. That kind of atmosphere doesn’t happen by accident—it’s the product of talented individuals who deeply understand people, conflict, and growth.I walked away feeling more confident, more capable, and genuinely inspired. The Mediation Center’s team is exceptional, and I’m grateful to have learned from them. I would highly recommend this training to anyone looking to strengthen their mediation skills or deepen their understanding of conflict resolution.
Mary Hoffmann
Highly recommend!
I highly recommend Mediation Center's 30 hour Civil Mediation Training course! The course was offered virtually which initially made me hesitate. However, I found it convenient and the facilitators did such a great job, it was easy to stay engaged the entire time. The course offers a valuable mix of instruction--via various teachers, practitioners and materials--and role-play experience. A wealth of information was shared, and I learned a lot. I also appreciated Mediation Center's responsiveness throughout the training and interest in supporting people post-training. A great-value training--thank you!
Kristin
Excellent
Professional, informative, yet personable and enjoyable. The Mediation Center creates a warm enough atmosphere to foster learning yet a vigorous program to keep your attention and to really get your value from the price.
Sara
Comprehensive Training, Wonderful Professionalism.
The training they offer is comprehensive and trainers are experts with a depth of experience. Communication about all aspects was excellent. They solicit feedback throughout the experience and are responsive to making immediate changes as needed. Was well organized, materials provided were invaluable. Would recommend training with no reservations!
Amanda Ward
Great instructors!
This course was filled with engaging instructors, practical information and useful for those just looking into mediation and those who have been in similar fields for years. The information is organized well and easy to learn from. I highly recommend this course!
Beth Jarbaze
Beneficial Training
The 30-hour civil mediation training was one of the most comprehensive and beneficial trainings that I've taken, especially for a virtual training setting. The opportunity to learn from a number of different trainers and coaches along with the ability to practice through simulations and receive feedback were paramount in building skills and feeling prepared at the end of the training. I very much appreciated the organized approach and supportive learning environment. Thank you!
Erin K.
Great Instructors, solid class
I completed the 40-Hour Family Mediation Course at Mediation Center in November and December 2024. The instructors were very well prepared, knowledgeable and engaging. The materials were very helpful. Overall, the course was an enjoyable experience and a great value for anyone looking to apply for the Minnesota Roster of Neutrals, or for anyone interested in mediation and transformative conflict resolution methods.
Brendan McBride
Imperative
In the 25 years of my professional career, the Mediation Center's training is, by far, the most useful training in which I participated. The content is accessible and relevant for participants across all fields of practice. I am now desperate to engage in the Family Mediation course to further my understanding of conflict resolution skills and peacekeeping If you happen to be a human being, take this course!
EML
Mediation training that's fun
Very well thought out sessions with excellent coaching. If you have an interest in learning mediation, this is it.
Kevin Bilant
