The magnetic cap is weak and falls of…
The magnetic cap is weak and falls of the bottle very dissapointed.
herman rijsbergen
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Mind Games Fragrance
3.45 reviews
Last reviewed: Jan 29, 2026Do you agree with Mind Games Fragrance's TrustScore? Voice your opinion today and hear what 6 customers have already said.
mindgamesfragrance.comMember since Mar 2026
Mind Games Fragrance is an online company. Based on 5 reviews on TrustPlane, it has an average rating of 3.4 out of 5 stars. Last reviewed January 29, 2026.
Customer Reviews
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5 reviews
Great fragrances and amazing service
I bought a sample set and used the discount code to order the full sized bottle I wanted, but ran into a problem with shipping. The company was kind enough to refund me for shipping and even threw in some bonus samples. They were extremely polite and quick to respond over email and so fast and willing to help me. Overall I'm very impressed with not just their fragrances, but their customer service. Will definitely buy another one of my favourites when I am comfortable dropping more money!
Johannes Verbeek
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AWFUL CUSTOMER SERVICE
AWFUL CUSTOMER SERVICE! I purchased a discovery set and had problems with two of the fragrances not working. I called, left voicemails, left a text number to reply when the voicemail was FULL, I put through a request on the website. FINALLY got a response with an excuse about not getting the voicemail and was ghosted AGAIN! For being “luxury” their customer service is gutter worthy. Would never recommend this company to anyone-I would be ashamed to say I was employed there. The date of my “experience” was a range over several weeks-do not count on them getting back to you if you’re looking for an expedited response.
Ashley
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POOR SERVICE
I’m making an edit. Today the fragrance was shipped so I’m looking forward to receiving. I have only one point that I feel could be improved on. The customer service is very slow for a high end brand. Anyway looking forward to receiving
Stu Warriner
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Amazing CS and super speedy shipping time
Amazing experience package arrived 2 days after I ordered and customer service resolved an issue surrounding my order placement super quick, thank you so much will definitely be ordering from them again in the future <3
emma ryan
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According to TrustPlane, Mind Games Fragrance has a 3.4/5 rating based on 5 verified reviews as of April 2026. Source: trustplane.app/company/mindgamesfragrance-com