Do you agree with Mortgage America's TrustScore? Voice your opinion today and hear what 754 customers have already said.
Mortgage America is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.8 out of 5 stars. Last reviewed March 3, 2026.
Working with Ryan Esser on my mortgage refinance could not have been easier. He guided me through the entire process, and assisted me in timing everything to get the best rate possible. Details were clearly communicated and closing was a breeze. Would highly recommend his services.
Ryan esser was the best i ever dealt with he was great, available 24/7 helped me close less than 30 days and made it happen. very very happy i would recommend him 110% If you want to purchase a home he is the go to guy.
Ryan was amazing to work with! He made the refinancing process easy and smooth, explained everything clearly, and was always there when we had questions.
I had Ryan Esser for my mortgage process and he was amazing. He made it as seamless as possible, and responded to questions quickly and seemingly seven days a week, 24 hours a day. I was able to close to 20 days from making an offer! Ask for him by name!
Ryan Esser was a pleasure to work with on the purchase of our first home. He made the entire process from start to finish easier than I ever thought possible. He was always available for us and went above and beyond to ensure everything was on track for success. We can’t thank you enough for all of your support.
My husband and I had the best experience working with Ryan Esser during our whole journey of buying our new home. He made us feel heard and supported every step of the way. Ryan was very professional with every conversation we had and he made himself available to us with any questions we had. I would definitely recommend Mortgage America and request Ryan Esser for your needs, I don’t know how we would have gotten through the process without all of his knowledge, support and quick responses! Thank you!
This journey of buying my first home was at first very nerve racking. But Ryan Esser made all those nervous jitters go away. He answered all my questions sometimes multiple times and went out of his way way to make this transaction easy and fun. I will highly recommend Ryan Esser to anyone I know looking to buy a new home.
Getting an answer quickly from a live person is unusual today, but not with Mortgage America or Rax Heller. Every time I've needed help or have had a question an answer or help was quickly given. That's a 5 star for me any day!
Chris Scheetz was awesome ,, we were looking at houses for over 6 months ,, we were getting frustrated at finding our perfect house and he was the best he held our hands through the whole process and thanks to him and Mortgage America we now have what we always wanted, to be homeowners ,, thank you Chris ,,, from The Goldens
My senior loan officer, Darryl Steffey and his support team are just the best! They assisted me in procuring several loans!!
If I could leave zero stars I absolutely would. It took our loan officer Damian Gallagher over two months to tell me that we couldn't do a cash out refi because we hadn't been in the home over a year. This should have taken about 5 minutes. Then he suggested a home equity loan and told me we would be closing 1/14. All along my bills were getting later and later. On 1/15 I asked for an update on status and he THEN informed me that my credit score was now too low to do the loan. If he had not DRAGGED his feet since OCTOBER my credit score would have been over 700 and this would not have been an issue. I also had an issue with the processor when we did our original closing with them that cost me delaying my closing for two full weeks AFTER my movers had already picked up everything from my old home and I had to pay exorbitant storage fees. I would NEVER in a million years recommend this company.
Ryan Esser went above and beyond to work with me for my first mortgage. He was responsive and worked quickly to get everything together for a quick settlement— even over the holidays, weekends, and evenings. His community connections are fantastic, and he makes sure his clients are well taken care of. He helped make purchasing my first home a breeze. Thanks, Ryan!
It was a pleasure to work with Ryan Esser. He was prompt, professional, courteous, patient and thorough answering all of my questions. I would recommend him to my family and friends. Thank you for all your help!
Great experience, everyone was very accommodating and helpful throughout the entire process. Ryan Esser was very knowledgeable, straightforward and helpful. He was always available when ever I needed help or had questions. 5/5!
Ryan Esser was an amazing guy to work with, he was very prompt with things and very knowledgeable! He helped me with the whole process of buying a house and got me to the right people.
Working with Ryan Esser completely assured us that we were making the right decision. He followed and reported our progress every step of the way, even while he was on vacation! I have every confidence that Ryan will continue to be our "go to" guy throughout the coming years. Thank you to our Mortgage America team!
Getting my first house seemed like a very intimidating process, but working with Mortgage America made it easy and streamlined. Ryan Esser is extremely helpful, answered all my questions and was always available to take calls/messages around my work schedule. Overall it was a great experience.
Ryan Esser went above and beyond and helped me out tremendously! Will definitely recommend him to everyone I know.
Ryan Esser is amazing at his job he got me into my new home when it was nearly impossible he’s my lender for life
We worked with Ryan Esser on the purchase of our first home . Throughout the entire process Ryan was always available for any questions or concerns we had , he always made sure to explain every step of the process always looking for the best options that would accommodate our budget . We would recommend him to anyone buying a home specially first time home buyers . He made our experience and process smooth and easy.
According to TrustPlane, Mortgage America has a 4.8/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/mortgagebankamerica-com
