Used it a few times already
Used it a few times already. Sound is clear enough underwater and it stays in place. Took one session to get used to it, now I don’t swim without it.
MUNKHTUYA GANTOGTOKH
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SONR Music
3.933 reviews
Last reviewed: Feb 27, 2026Do you agree with SONR Music's TrustScore? Voice your opinion today and hear what 34 customers have already said.
music.sonr.proMember since Mar 2026
SONR Music is an online company. Based on 33 reviews on TrustPlane, it has an average rating of 3.9 out of 5 stars. Last reviewed February 27, 2026.
Customer Reviews
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33 reviews
Very disappointed that the highest…
Very disappointed that the highest volume setting was insufficient for hearing music. Another aggravation was getting unit paired, connected & ready to go…carefully placed it under swim cap with music playing…once in position, music stopped! Finally gave up!!! Perhaps other swimmers have had success listening!!! Too big a hassle for me!
SUSAN
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Really like it
Didn’t expect much, but I actually really like it. Music makes swim sessions easier and more enjoyable, especially long ones. It stays in place and doesn’t annoy me while swimming. I keep using it.
Stela Gherega
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I bought SONR Music mainly to listen to…
I bought SONR Music mainly to listen to music during swim training, and I honestly love it. Swimming with music completely changes the experience. Training feels less boring, more motivating, and time in the pool goes much faster. The sound is clear underwater, the device stays in place, and it doesn’t get in the way while swimming. I now use SONR Music on almost every swim session. Once you get used to training with music, it’s hard to go back to swimming without it. For me, it’s become a must-have for pool workouts. All the people around see it and ask what it is :)
Tatiana G
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The product does Misleading promotion and poor return support match what is…
The product does not match what is shown in the promotional videos. The performance and sound quality are far below what is advertised, which makes the marketing feel misleading.Customer support was slow and unhelpful, and getting clear information about the return procedure was unnecessarily difficult. The process lacks transparency and feels designed to discourage returns rather than help customers.Overall, disappointing experience with both the product and after-sales service. I would not recommend this brand based on my experience.
Input Message
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Transformed my swimming experience
I bought two of them this summer, for me and my sister and we were both impressed by the product. The device floats, sits comfortably under the swimming cap and you can really hear the music clearly even under the water. The battery lasts longer than I expected and the clamp seems really solid. A small device but very powerful which transformed my swimming experience. I have been using it since then and love it!
Diana Caducenco
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Seriously, VERY impressed with the company…
Initial Review Below but...I bought a SONR late last year and it didn't work. I wrote a very bad (but honest at the time) review as it seemed the company wasn't interested - I should have been a bit more patient!Since then, the company has been in constant contact trying to resolve the issue and I'm very pleased to say they have been nothing short of brilliant!I'm not sure how the SONR is going to work but the customer service has been amazing! (Original review for context) - Seriously not impressed with this company! My device arrived about 10 days ago, I fully charged it and tried to connect it to my PC to download my music. The PC detected a device but the SONR wasn't recognised by the PC or the app. I conntact the support who replied very quickly and was advised to try 'adjusting the connector' which was one of the first things I did and contact them again if that didn't work.It didn't work and now, 5 days later, I've not heard from them again. I will endevour to get a refund.
John Biggs
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There are only two volume options (…
There are only two volume options ( middle and loud) and no shuffle. I will stick to the one from SHOKZ.
Mia Stroh
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Great! It changed my swim sessions completely!
It changed my swim sessions completely. Before I used to get bored in the pool but now I can easily do a full workout without even noticing how much time has passed. The fit is super comfortable. I was worried it might slip or feel awkward under my cap, but it stays put the whole time. It’s also fully waterproof, and I haven’t had any issues with leaks or connectivity. Uploading music was easy, and it holds more than enough songs for long swims.Overall, I’d recommend sonr music to any swimmer or triathlete. It really takes away the monotony of lap swimming.
Eleonora Tomaili
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This device is on another level..
This device is on another level... The sound is loud and clear and I love that there are no wires getting in the way. The battery lasts through my workouts.
Iren
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Worked for about a month and then…
Worked for about a month and then stoppped working their customer service is utterly useless and mainly ghost you and dont come back. DO NOT BUY THIS PRODUCT
Corrinne Callaway
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Excellent customer service
I firmly believe the products you buy are only as good as the customer service you receive if you need help. SonR customer service is excellent. Always prompt and extremely helpful.SonR music device is a really good device, it works using bone technology. The best part is it fits under your hat or on your goggles. You have to download music from a computer and the battery life is about 2hrs which is ok for pool swims but not so good for longer outdoor swims. Hence I have dropped a star for this model. But if you need extra battery power they have a newer model coming out with many improvements which is worth a look. I have ordered one of these myself because I do a lot of long distance swims outdoors.
June Willey
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Problems resolved
It took forever to arrive once it came it did not work. Customer service was slow at best. Now I want to return it for a refund and IGet no responseUPDATE: I have now received a replacement device which is working. The company did eventually come through with great customer service and apologized for the problems and lack of helpI am changing my review because despite having to file a dispute with my Credit Card company and multiple unanswered emails, they eventually came through with a working device and that is what I wanted all along
kyle vodden
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SONR is the best ever underwater musicplayer
SONR is the best ever underwater musicplayer. Its so comfortable, no need to struggle with wires and earplugs. I just put it under my swimming cap and the music is on...the sound is perfect while swimming.SONR customer service is an extra bonus by dealing any problem quick and with a lot of attention and helpfulness.
Nóra Kormányos
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A+ Customer Service
This device was returned and the process exceeded my expectations. The SONR volume was insufficient to overcome my hearing challenges. The response time to my emails was great, and the refund process was perfect. Pleasantly surprised!
Tom
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Best bone conduction swimming device I have tried
Device was exactly as described. I had been using a different device which had wires and the wires tended to fray and break over time so hopefully the Sonr with no wires won't have those the of problems. I swim a mile in pool five days a week so need something to accompany me on my journey through the water. I misread the instructions and got on to the Sonr support who were very prompt and helpful with their replies meaning that I was all sorted in no time at all.
Tony Corr
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Really enjoying this great little…
Really enjoying this great little gadget. I swim most days and this has improved my enjoyment of my swimming and also a small improvement on my speed. I hadn't read the spec properly and didn't realise the bluetooth wouldn't work in water, bit daft I know. Anyhows hasn't spoilt my enjoyment of this speaker.
Linda Anthony
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The product is fantastic
The product is fantastic. As a non-competitive swimmer for my entire life, I have never had music when swimming - it's a game changer! It sounds very faint when you turn it on, and still low when you put it in your swim cap, but the second you go under the water it's like magic - you can hear perfectly. It is a great product!
Deb AD
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Best sport toy I own
This is by far, the best Sport toy I own. It is so good and I use it almost everyday, so I got a new one (just in case). I just love it.
Guy Zlotnik
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Love it for swim training
Love it for swim training! There are no wires which makes the device very comfortable to ware. The battery is enough for a full training session.
Alina
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Cite this page
According to TrustPlane, SONR Music has a 3.9/5 rating based on 33 verified reviews as of April 2026. Source: trustplane.app/company/music-sonr-pro