Great Credit Union Will Recommend
Great Credit Union Will Recommend
Lisandy
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Consumers Credit Union
4.850 reviews
Last reviewed: Feb 15, 2026Do you agree with Consumers Credit Union's TrustScore? Voice your opinion today and hear what 396 customers have already said.
myconsumers.orgMember since Mar 2026
Consumers Credit Union is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.8 out of 5 stars. Last reviewed February 15, 2026.
Customer Reviews
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50 reviews
90% great
90% great. I hae minor problems within Zelle, locating payees and their requests for payment
Christina_L
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If you like a credit union that lies…
If you like a credit union that lies and lies and lies, this is the one for you. They are wonderful until you are a member, then things go downhill quickly and steeply. Did I say that they lie?
Monica Smithly
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Consumers Credit Union is "The Best Bamk!"
I have banked with Consumers Credit Union foralmost 30 years and they are the best bank I haveever worked with! The staff is polite, professionaland always eager to assist me if I have a question.I moved out of state several years ago and keep CCU as my main bank because of their great service!
Bridget Siefner
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Fast professional service.
Fast professional service.
Ducat
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Helpful & kind.
Helpful & kind.
Karen Balbier
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Great employees
Great employees, always knowledgeable and eager to help. The service is exceptional. Every question asked will get a proper answer and great suggestions to help.
Ellen Dawson
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THE TEAM THAT CARES
Professional workers…Willing to serve with positive attitudes…Always pleasant…Always mannerable…
Glory Barnes
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Handling the renewal of a CD over the…
Handling the renewal of a CD over the phone was an easy, good experience where I didn't have to visit the AH location in person.
Colleen Graudins
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great customer service and easy app to…
great customer service and easy app to navegate
gilberto.gonzalez
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We always have excellent customer…
We always have excellent customer service with CCU. Recently we applied for a personal loan. Judy Alstrom was wonderful to deal with. Outstanding customer service. Went above and beyond and during the holidays!
Erika
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They keep me up with my accounts Thank…
They keep me up with my accounts Thank you
Linda Clark
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Good customer service for helping me…
Good customer service for helping me out through the process of getting a car loan.
Mark Buzinski
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First off it is the people
First off it is the people. they are knowledgeable, friendly, and from what I can see they are hard working.
Not so happy repeat customer
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Amazing Credit Union
Amazing Credit Union, not only do they have great rates on checking, savings and CDs, but also very competitive rates on loans. Not to mention they have the best staff that really care, I consolidated all my accounts to CCU, even though I no longer live in Illinois.
Krzysztof Szymczakowski
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activity, including loan processing, can be completed over the phone!
i called on a Saturday morning to make a share secured loan, and Pat walked it through, and Amy called me that morning with the positive result. which is why i remain a member for 40 years!
George Sinnokrak
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great resource for car loans
great resource for car loans
Jennifer Stewart
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CCU is an excellent bank
I have been with CCU for a couple years now and am very pleased. The interest on checking is amazing if you just meet a couple of easy goals each month. Having 24/7 chat is unheard of in the banking industry and customer service has always been great when I've needed it. I have a car loan at an excellent rate and I've had a couple of personal loans that were easy to arrange with great interest rates. I highly recommend this bank.
Anonymous
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Mudassar Ali
Mudassar Ali
Asad Ali
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I love the interest rate on my checking…
I love the interest rate on my checking and savings accounts. Whenever I’ve needed customer service it has always been right there for me
Thomas U
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Cite this page
According to TrustPlane, Consumers Credit Union has a 4.8/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/myconsumers-org