Stellar customer service. Always a Nektar #1 fan!
First I would like to say. I Love My Nektar Products!All of their products work flawlessly with my DAWs.(From Reason 6 to12.6.2, Logic Pro X, and Reaper)My P6 has been my right hand for ALL of my studio production and live gig work since I purchased it. It works so well that I bought the P1 dedicated just to the studio and I have Nektarine(if you don't have this, you need to have this). After 10 years + it was time to replace a few of the items on the P6, such as sticky sliders, faders, MOD wheels, and the keybed. I sent Nektars customer service an email regarding my issue and the next day (time difference) I received a reply with good news. Some parts arrived early and some parts were a little late, which is understandable if the parts are not readily available to ship. But all in all. I received all the parts. And my P6 is looking and feeling brand new all over again. HUGE THANKS!!!!