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Paypenny

4.350 reviews
Last reviewed: Mar 6, 2026

Do you agree with Paypenny's TrustScore? Voice your opinion today and hear what 586 customers have already said.

paypenny.orgMember since Mar 2026

Paypenny is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.3 out of 5 stars. Last reviewed March 6, 2026.

Customer Reviews

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They will do first transaction on time…

They will do first transaction on time and after that you hae run after them and they will do fake promises. Your money will get stuck & your peace too.

Kaimz
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Absolutely terrible experience

Absolutely terrible experience – avoid at all costs!I decided to try PayPenny because they advertise super attractive exchange rates and zero fees for sending money to India. Sounded too good to be true, and guess what? It was.They promise transfers will be completed quickly (they hint at 12-24 hours at most), but my transaction has been stuck for over 4 days now with no sign of the money reaching the recipient’s account. I initiated it expecting it to arrive within the promised timeframe, but it’s been nothing but delays, excuses, and generic WhatsApp responses from their so-called 24/7 support team that don’t actually solve anything.The worst part is the stress it caused – the recipient needed the funds urgently, but PayPenny’s slow and unreliable process let everyone down. High exchange rates mean nothing if your money is floating in limbo for weeks!There are much better and more reliable apps out there that actually deliver on their promises. Remitly, Wise (formerly TransferWise), or Western Union may not always give the absolute best rate, but they process transfers way faster (often same-day or next-day), have transparent tracking, and far better customer support. Don’t waste your time or risk your money with PayPenny – the “savings” on rates disappear when your transaction takes forever or goes missing.

Anil Kumar Reddy Pamulapati
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I am so disappointed in their service…

I am so disappointed in their service because it is too slow, and they blocked my account without doing anything wrong. I contacted their support, but they didn't do anything about it. Now, all my funds have gone. But #Crop Mines..# has been the best alternative. No delays, and they pay on time.

Elna Smith
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I had a very disappointing experience…

I had a very disappointing experience with Paypenny due to their lack of transparency and inconsistent support.I made a transaction, and my bank has clearly confirmed that the amount was successfully transferred and credited to the Paypenny account. The bank even traced the transaction and verified that the funds reached their account. However, Paypenny claims they have not received the amount and stated that it was sent to an old Paypenny account, which is not my responsibility. It is their internal matter to trace and resolve.What is most concerning is that every time I contact their support, I receive different and conflicting responses. There is no clear explanation, accountability, or genuine effort to resolve the issue. This creates serious doubts about the reliability of their system and customer support.Based on my experience, I would strongly caution others before making transfers through this app. There is a real risk that your money may not be credited properly, and resolving the issue can be extremely difficult and stressful.This has been one of the worst financial app experiences I have encountered.

chandra narayana
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Amazing app which gives you good…

Amazing app which gives you good exchange rate and easy to use.

brijesh tadvi
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Service is ok

service is ok

Vibhuti Patel
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It’s a good platform to send money…

It’s a good platform to send money always very easy and give you more amount compared to other platforms. Definitely suggest for any one who wants to send money internationally

bulliramesh garapati
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I have been using the app for last 3…

I have been using the app for last 3 years its really great with flexible exchange rates and it provide a faster successful transaction. Its a worthy app💥❤️

aman sajeer
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Amazing service and rates

Amazing service and rates

Rohit Talreja
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Pay penny gives the highest rates…

Pay penny gives the highest rates compare to other platforms. Customer service is great i am very much satisfied.

viraj solanki
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I been using Paypenny since long time

I been using Paypenny since long time. They give best price among all platforms. 24/7 WhatsApp helpline is very helpful.

Jyothi Srinivasula
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Paypanny provide higher currency…

Paypanny provide higher currency exchange rate than anyone. I always use and recommend it.

DALJEET Singh
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Its very amazing application and easy…

Its very amazing application and easy to use. We can send money to over home country in good price

Darshak
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I’ve been a paypenny user for a few…

I’ve been a paypenny user for a few years now. They have the best rates and the WhatsApp support that they provide is great.

SATBIR DHILLON
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I have been using pay penny for past…

I have been using pay penny for past two years. It gives the best conversion rates. The representatives are really helpful and easy to communicate. They hear out and answer all the questions I have had.

Daljeet singh
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App is great and the exchange rate is…

App is great and the exchange rate is best among the other platforms… I recommend this app strongly.

Ankit Gupta
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I have made transactions so many times.

I have made transactions so many times.Every time i am getting delayed for my payment to reaching out in Indian bank account every time they took more than 10days to get settled so what is the reason we are using online payment method to send money it should be quicker.We are using this when we need money but you never send on time

Hiren Vasani
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The best platform which gives the best…

The best platform which gives the best rates and best customer service till date, this is the best payment method to send money back home while you are away from your family

PRITESH SINGH
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Best app fir send money to home

Best app for send money to home

gurvinder singh
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Best app to send money to India

Best app to send money to India

Samreen Kaur
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Cite this page

According to TrustPlane, Paypenny has a 4.3/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/paypenny-org