Late delivery. No refund
Late delivery. Very difficult to get company to accept returns. I have still NOT been refunded after returning my parcel. Avoid!
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Plantpotters is an online company. Based on 11 reviews on TrustPlane, it has an average rating of 1.7 out of 5 stars. Last reviewed January 24, 2021.
Late delivery. Very difficult to get company to accept returns. I have still NOT been refunded after returning my parcel. Avoid!
My daughter spent time, effort and her own money to buy one for me for Christmas, ordering a month in advance. It arrived after Christmas. This just isn't good enough.
If I could give this a zero I would - lulled in by a Facebook ad!!! Crap, cheap and packaged like it’s been thrown off a back of a lorry What a pile of expensive crud
My order hasn't arrived. I'm so annoyed. I wish I'd seen this before I ordered. I was duped by the website and the apparent reviews. I contacted them and got a very ropey reply that it would arrive next week. It didn't
Like the other reviewer, my propogation vases finally arrived today in a makeshift looking wax melt box all randomly taped together. I was stupidly seduced by the elegant, sophisticated looking website then after waiting for ages realised this was likely to be cheap tat from China. This was meant to be part of a Christmas present for my garden-loving mother-in-law but I can't seriously give her this. I thought it might be nicely packaged but it arrived like something second-hand sent by an eBay seller. The wood looks awful and the vases are test tube thin. Feel deliberately duped by the lovely website...what a con!
A propagation station ordered Arrived a month later packaged in a totally inappropriate wax melting box which was damaged and taped together . The polystyrene packaging was all damaged and I was surprised to find the items were intact .Poorly glued together wood and badly stained Definitely don’t purchase from this company ,No response to messages and definitely not the service or products it portrays on its website
Awful quality, cheap wood glued together at such a wonky angle it barely stands upright. Glass incredibly thin and covered with machining shards. Holes in the glass are not aligned so do not sit on the rod straight. Unable to give as a gift as it looked so awful.No response from customer service. Do not waste your money!
Terrible!!! Do not purchase. The glass is SO thin and was not even close to being packaged properly. One piece arrived completely shattered. The quality of wood is also terrible! The metal bar wouldn't even fit in the terribly drilled, splintered hole. Customer service is also terrible. Don't waste your money with this Chinese company!
I ordered two propagation stations from this site. It took over a month for only one to arrive, and it wasn't even a station I ordered. I have reached out the PlantPotters through email and via social media with no reply. I'm pretty disappointed because I was excited about the stations I actually ordered.
Finally someone who provides me the products my green friends want. No hassle, all good. If my greens are happy, I am happy. Thanks Plantpotters!
Love their propagation station! I also ordered one of their T-shirts and it fits just right :)
According to TrustPlane, Plantpotters has a 1.7/5 rating based on 11 verified reviews as of April 2026. Source: trustplane.app/company/plantpotters-com