Horrible service
Horrible service! The store sent the wrong shoes that I ordered, found all this in their warehouse, I asked to issue a refund, replenished the balance for the amount they indicated, after making the funds they blocked my account and asked to provide 6 points of verification, such as: Photo of the order (provided), copy of the payment, bank statement, photo of the card..., photo of selfies where I have to hold this card!!!, photo with passport in hand!!!!I highly do not recommend this service!Translated with DeepL.com (free version)
Anna Hozova
Personally for me one of the best…
Personally for me one of the best services for shipping goods from the USA. Yes, I agree the price for services and potential delivery could be lower, but I also realize that I get excellent service and features for my money.This applies to both convenience and responsiveness of the staff and support on various issues.I am also glad that if there is no possibility of payment by foreign card, then very often there is a promo code for free redemption with the help of the operator. Personally, I always get the goods cheaper than I would buy it here in Russia. If I take from 3-4 positions, the cost of delivery is rebated already with 2 goods.Conclusion - I recommend to cooperate, do not regret.
Roman
I used it 4 times and can't say anything bad about it
I used this service to receive 3 Steam Decks and 1 Steam Deck Dock Station. 3 out of 4 parcels was delivered very fast (~10 days from USA to Russia), the remaining one had long delivery because of Black Friday, I still got what I ordered through (in a month).They works even in sanctions mode and find new routes when previous become unusable, this is major + for them. I didn't had any negative experience with them. My last track number is PCT000000805128.
Infel Phira
Disgusting service:
Disgusting service:- All the dates on the site are fake- Shipping from the USA is delayed- It is impossible to receive goods in Russia, because the counterparty is even worse- They don’t help in any way to resolve the issue (they lie that they help, provide false information)- Their insurance is also useless (begins to be valid after six months)
Dmitry
A rescue wand for the delivery of…
A rescue wand for the delivery of brands that have left Russia! I like the simplicity of ordering, the speed of delivery to Russia. The support service always answers questions in real time, you do not have to wait for a few days for an answer. Everything is simple and clear. There are misunderstandings about the cost of delivery, but these are the costs of such a service. From time to time we make orders there, especially for quality sports things of famous brands.Thank you!Track numberPCT000000770170
Stasy Boshta
I have sent 19 parcels through this…
I have sent 19 parcels through this intermediary, absolutely all of them were delivered to the place where I made the order. I have not encountered any problems, I always replenish the balance through cryptocurrency. I note that before sending the parcels are weighed and after the shipment returned to the balance of the excess. On the downside, I note that they removed the return of goods to the store, at least I do not see that it can be done, because previously through the configuration of the parcel could select this function.
Silencer
pochtoy - my experience
Was looking for how to order goods from the states, using a personal account, rather than this connection through messengers. Found the service pochtoy and decided to give it a try.Pros:1. Help in making purchases. Ebay began to ban accounts from the Russian Federation or simply limit payment from the Russian Federation, the service provides an opportunity to solve this problem, the commission is not large, for a product with a price of 90 bucks, 7 bucks commission, I think normal.2. fast delivery. For 10 days came parcel from the U.S. in the center of Siberia, it is straight great, very cool.3. tracking and management of parcels directly on the site. This is great, you can immediately create a request to send a parcel if you paid for it yourself and wait for it in the warehouse, which speeds up the delivery process.4. The price of shipping, yes the price is not straight small, but acceptable, for the dimensions will have to pay well, but if you have pants or t-shirts, the price is cheap.5. Personal bot in tg, where you can track your goods and personal account. Cons:1. sending a parcel 2 times a week, could be earlier.2. Support. It is not the fastest, but if the deadline is not burning, you can wait for 12 hours, if you need it urgently, then use the bot in Telegram, but it is necessary to catch the moment that the lines were free.3. Commission on replenishment. It is unpleasant that banal through the crypto even commission, but not straight all bad, it is clear that the service needs to live somehow. Conclusion: The service is good, compared to others, I think it is the best, you will always help you if something is not clear, order yourself a garment that is worth it.
Никита Перегуда
I ordered the second parcel on this…
I ordered the second parcel on this intermediary, the interface is simple, there is an opportunity to create a ticket to get an answer from the support or you can write to the chat, but there will be a bot. You can replenish the site can be cryptocurrency, foreign card or Russian card. All seems to be honest. I add a photo of the parcel
Angelina Kustcova
I was recommended this intermediary for…
I was recommended this intermediary for buying goods abroad. I wanted to please a young man, ordered New Balance sneakers to give them as a gift for the new year. Saw both positive and negative reviews, but decided to take a chance. To my surprise, the parcel was added to my account on the day of delivery to the warehouse. The only thing, I ran into a problem, I can not use the promised promo code for the first shipment, but created a ticket, I hope they will help!
Elena Drozevkova
I decided to try a new intermediary
I decided to try a new intermediary, because I was not satisfied with the delivery time and the cost of shipping from others. The site has a calculator on which you can calculate how much the shipment will cost! I decided to order shoes for my husband and son. The packages were added to my account very quickly, on the day of delivery. Support responds quickly too - I liked that too. I hope to have no problems with this intermediary in the future!
Nastasiya Vishnyakova
I'm happy with the service!
This service delivered chocolates from Mister Bister, reduced the weight of the parcel (to pay less) and the parcel arrived in 10 days from the USA to St. Petersburg! Another delivery service to the Russian Federation simply refused to deliver. Class! I hope they won't let me down in the future. Track number PCT000000818555.
Kirill Zzz
It's not the first time I buy goods…
It's not the first time I buy goods through this intermediary. Fast enough delivery and reasonable prices compared to other sites. I recommend it!
Krezolt
It's a shame I didn't do this earlier.
For a very long time after your reviews I was afraid to contact Pochta com. But after my friend from Colorado advised sending to the Russian Federation through them, I decided to take a risk. The first parcel flew to the Russian Federation with Nike crosses.I am a buyer and have been living in Kazakhstan for more than a year. What are people not happy with? Are the parcels coming? They're coming! It takes a little longer to collect them, but imagine the volume of cargo there.On average, my parcels arrive in the Russian Federation in 2.5-3 weeks. The support team answers all my tickets within a day. They are closed on weekends, so there are no assemblies. Photos of the order were sent quickly. The return of the wrong Adidas product was sent quickly, I'm already waiting for a refund.Conclusion: People, what do you want?
Юлия Запорожец
I use this intermediary
I use this intermediary, no problems yet! In total 25+ parcels were sent, no problem with sending, receiving has not arisen! The only thing, now in the chat included bot, which is not quite convenient, but by creating a ticket operators quickly respond and always help in case of problems! I am sincerely glad that I started working with this intermediary.p.s. I read that some people are not satisfied with the amount of shipping, allegedly overpaid, but I would like to say that also at first thought about the inflated price, but when you make a parcel, before sending, if I'm not mistaken, the parcel is once again weighed and overpaid amount is always refunded, for which I am sincerely grateful!
Elena Koparenko
Excellent service, I’ve been cooperating for years without any complaints!
I used the services of this company to receive a video card from the USA. The order amount was $600. The ordering process on their website was smooth and the staff helped me complete the necessary paperwork for customs. Delivery took only 2 weeks, which can be called fast. It is important to note that the video card arrived in perfect condition. I am completely satisfied with the quality of services of this company. They carried out all stages of the process precisely - they picked up the goods, went through customs and delivered it to me. I highly recommend this company for orders from America, they have excellent logistics. Now I plan to use their services constantly.
Ivan Smirnov
My impressions about working with the service
Hi. I am very glad that «pochtoy.com» brought me a limited edition of “Inscryption” for the Nintendo Switch!!! Not all mail forwarders deliver games to Russia due to sanctions restrictions. The package (track PCT000000797174) arrived in a week in excellent condition.
Slkjbv Gml
Super
Ordered a bag for my wife for the new year, everything came quickly! Packed the goods qualitatively, all tags and packaging are preserved. Initially I didn't have much confidence in such services, but I decided to give it a try. Definitely will use this service
Aleksandr
thx!
I decided to leave another intermediary for the delivery of goods from the USA to Pochtoy. com, due to the controversial work of the former. They work efficiently, have a clear website interface, high-quality technical support, quick responses in online chats, timely assembly and dispatch of parcels, give discounts for switching from other suppliers and starting cooperation, reasonable prices, many delivery options. Overall everything is great, thank you
Denis Khabarko
Very good service
Very good service. Help me buy Vinyl Record in USA!!Track number PCT000000773228
Valeriy
Problem with my recent order
This is not my first order, but I messed up this time by purchasing an item from Amazon that is blacklisted by the Pochtoy.com service, as clearly stated on their website. It's entirely my fault, which resulted in the package getting stuck and needing to be returned to Amazon.The order was successfully returned to the seller, and I did receive a refund, excluding shipping costs and intermediary fees, as expected.P.S. If you have any queries, kindly avoid using the chat button on the landing page and create a ticket instead.
Artur
