Top notch
Top notch! Love these guys. The even included hand written notes sometime it's pretty cool. One of my favorite FPV vendors!
Brando
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PyroDrone
4.429 reviews
Last reviewed: Mar 25, 2025Do you agree with PyroDrone's TrustScore? Voice your opinion today and hear what 29 customers have already said.
pyrodrone.comMember since Mar 2026
PyroDrone is an online company. Based on 29 reviews on TrustPlane, it has an average rating of 4.4 out of 5 stars. Last reviewed March 25, 2025.
Customer Reviews
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29 reviews
Awesome
My experience was awesome!
Michael Longford
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One email and my warranty was honored - replacement shipped!
One email - I sent one email asking about warranty replacement of a Lipo battery - from the one email I sent, on his own initiative, Ron confirmed I had placed an order for a Lipo, he confirmed with the manufacturer the warranty period was still in-effect, and then he processed a replacement order and had it ready for shipping --- and, after doing all of that, he informed me the replacement was on the way. THANK YOU RON - you have moved the goal-post for outstanding customer support!
JCC
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The chat customer service is a level above!!
The chat customer service goes above and beyond to try and help your request. That was the case for me today. They tried to check on and fix my issue from every angle possible, and quickly resolved it. I love their support. I wish all chat/online support learned from Pyro!
John
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Pyro has the racing gear for me
Pyro has the racing gear for me, and the customer service and product experience to spare.
fox
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Ordered the pyrodrone HDZERO Google…
Ordered the pyrodrone HDZERO Google foam. Even though it does not come with the Velcro to stick the foam too it together out great. Put it on my wide plate and absolutely the most comfortable foam I've had on my face no light leaks at all. Absolutely glad I purchased this foam got the HDZERO Google. Would love to see the GogglesX version as I have them as well
Chris Chisenhall
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Great customer support with pyrodrone
I have been enjoying my short journey stint with pyrodrone. They really do respond well. They help where help is needed. I always like when customer service attempts to above and beyond. Not your normal customer service. If it ever changes I can always contradict my review at a later date. But as for now. Love pyrodrone.
SRH
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Pyrodrone always goes above and beyond…
Pyrodrone always goes above and beyond to make sure I'm satisfied. Would absolutely recommend to anyone in the hobby. Best selection and customer service around.
Mike
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Best customer service!
I choose them because of their google reviews, they are friendly and helpful! thank you!
Sukses
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The above and beyond customer service I…
The above and beyond customer service I experienced with them. I asked if I had missed the cut off for shipping and the person who helped me made sure it went out today! They went above and beyond on a busy day to be sure I was taken care of.
Thad
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Amazing and fast customer service and shipping!
Customer service and shipping were extremely fast. Looking forward to using them as my FPV go to shop.
Imaaasnake v
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Was looking for something I couldn’t…
Was looking for something I couldn’t find anywhere else and someone from the chat helped me. He or she went above and beyond.
John Clayborne
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Pyrodrone was quick to ship out a…
Pyrodrone was quick to ship out a replacement.
Jordan Schroeder
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Their customer service is not beatable
Their customer service is not beatable. They go out of their way to answer questions and make sure you are taken care of.
Daniel Thompson
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Impeccable customer service
Impeccable customer service. It doesn't get any better.
Jay Evans
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fast and painless
fast and painless, one of my best exp :) !
jeff dughman
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good service
good service, fast and direct. very attentive
Lourenco Assis
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🔥🔥🔥customer service!
Pyro’s customer service is top-flippin-notch! I receive an email AND A SOLUTION to my issue within 10 minutes today! If you want to get fpv on race day, save yourself some worry and shop at Pyrodrone!
Joel Ortiz
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Bander from Saudi Arabia
First of all, they do not know what I will write here, but in fact, they are wonderful and deserve thanks and praise. They respect the customer and provide their service in a wonderful way. I dealt with them when I was in America, and after returning to Saudi Arabia, they are still at the same level and respect the word. Thank you very much
bander alqahtani
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Pyro has the best products and service…
Pyro has the best products and service people in the FPV community.
chad Cranford
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Cite this page
According to TrustPlane, PyroDrone has a 4.4/5 rating based on 29 verified reviews as of April 2026. Source: trustplane.app/company/pyrodrone-com