What a disappointment! No product sent!
I was excited about this purchase. Now I'm fighting to get a refund. I placed my order on February 9th. I never received a confirmation email that my order was received. I emailed them 4 times, each time I received an email stating that my order would be shipped in 5 to 7 business days, then it was 3 to 5 business days the last response was 4 to 6 business days. Today is 7 working days after the last response I got from them. I'm going to the bank on Monday. I've asked for a refund since nothing was ever shipped or needs to be actually returned and I received again another string me along email. Please don't waste your time and hard earned money on thus company. My YouTube is constantly being blown up with ads for this company and it just makes me sick and angry! This us a warning to all of you who are thinking about ordering from here. Just don't do it!
Paula
The delivery was super slow
The delivery was super slow. I had purchased weeks ahead of Valentine's Day, and it arrived a week later. ReadYourHeart should say explicitly that they are shipping from overseas. The ring itself is nice and was packaged well.
Stewart Apelzin
My order arrived a week after…
My order arrived a week after Valentine’s Day and I ordered it with more than enough time. They gave excuses for this that suggested they were long behind on shipments. Not sure why they didn’t consider this in their delivery estimate. They offered $50 in store credit “if” it arrived after Valentine’s Day. No response to any of my emails since then. No care for customers, lie about refunds and ghost you. I’d give negative stars if I could.
Rickie Smith
I ordered the red hearts anklet
I ordered the red. Heart anklet from this scam site, they sent me a pair of cheap house shoes !Do Not Order from these people !!!
Bill Chambers
Ring never arrived
Ring never arrived. No refund either
Caryl from Florida
Beyond frustrated and disappointed with…
Beyond frustrated and disappointed with this company. First time customer and I will never purchase from them again. Ordered and paid in full 2.5 weeks ago and still no sign of delivery. Emailed customer service 6 times to obtain an update of delivery, receiving very different stories from the company about when I can expect the items. The tracking number they provide does not exist with the courier. I think the company is a scam. Do not risk placing an order with them.
The Social Sorority
Service is very prompt
Service is very prompt. Delivery was expedient. Now the good stuff. The jewelry is absolutely beautiful. This is five star seller ⭐️ ⭐️⭐️⭐️⭐️
Janet Weaver
Love it!!
Another beautiful piece of jewelry from RYH.... thank you for all your help.
Pam Newsom
I LOVE THIS RING!
This ring is beautiful! It sparkles even better than my real diamond and doesn't need professionally cleaned as often. I love it!!
Aj
This ring is gorgeous!
This ring is gorgeous! The quality, style and design are amazing! I would recommend!
Balynda Salee
My first purchase of this ring was stunning until stones fell out
My first purchase of this ring was this time last year. I wore it to my daughter’s wedding, for a day and night. The next day I noticed on each side of the ring a small stone had fallen out. I contacted you regarding the ring and only wearing it once for the occasion. You ended up sending me another ring the same.My second experience was when I wore it to a ball, and again next day noticed one stone had fallen out. It seems that the last two stones on each side are not secured enough. So I contacted you again to show you the stone was missing. After numerous emails, you said if I paid $60 you would send me another ring.So, the third ring is sitting in my jewellery box and I am not game to wear it incase those end stone fall out.Mark my words, if and when I do get to wear this ring for a special occasion and a stone/s fall out I will be contacting you again.
Desley Hardy
Ring
This ring is stunning, sparkles like a real diamond, absolutely love this ring & will purchase again & it came within a few days
Deborah Mosley
Dainty diamond
Shipping was great…looks great with my wedding band…the shine is unbelievable….I would definitely order in the future…
JANET HARTNETT
I absolutely love my purchases
I absolutely love my purchases, Grace in customer service responded with updates when requested. I have purchased 3 different rings and love them all, very unique. Shipping sometimes takes a little bit but worth the wait for sure!
Jillian
RYH repeatedly stonewalled requests for return authorisation…
Company repeatedly stonewalled my requests for return authorisations, which I made in accordance with company's stated policy on their website. Finally had to open disputes through my credit card company to attempt to get satisfaction.
Elizabeth Sharpless
Sent the wrong size and wouldn’t allow me to return it
I ordered a ring with the size. The ring came and it was too small for every finger on my hand. I reached out to find out what their return process was.I contacted them to tell them that the ring they sent was no where near the size I ordered. I sent multiple messages to them and I was ignored for weeks.It was only when I contacted PayPal that they replied to my messages.They refused to return my money to me. They finally offered to give me half of my money back and I could keep the ring.I spent 100.00 on a ring that’s too small for every finger.
Kathy
The most beautiful ring I’ve ever seen
The most beautiful ring I’ve ever seen! Diamonds are so brilliant, the it is perfect. Great shopping experience! Thank you.
Laura McMillan
Unacceptably slow shipping
My fiancee is very happy with her ring, but the wait was far too long. I had to email several times to find the status. Customer service replied quickly, but almost four weeks is unacceptable and beyond the latest date they promised on their shipping page. The ring traveling from LA to Seattle.August 16—ordered ringAugust 28—shipping label printedSeptember 10—delivered
Barak Rosenbloom
I absolutely love the ring but it is…too small
I absolutely love the ring but it is not the correct size. I have sent several emails and tried calling but the voicemail box is always full. I just want to return and reorder the ring. I haven't been able to get a response from the company. The ring is too small. The invoice # is 2095705. This review is for I heart jewels.
Iris Ericson Trimble
I love my new art deco ring
I love my new art deco ring! It sparkles. It's my new go to ring. I wear it next to my diamonds.
Shar Spradlin
