Belinda did a grateful job and very…
Belinda did a grateful job and very understandable and she was friendly kina ....Belinda excellent!....thank you very much Belinda....
Julonda Bill
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Reserve2 Hotelguides
4.150 reviews
Last reviewed: Mar 1, 2026Do you agree with Reserve2 Hotelguides's TrustScore? Voice your opinion today and hear what 3,007 customers have already said.
reserve2.hotelguides.comMember since Mar 2026
Reserve2 Hotelguides is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.1 out of 5 stars. Last reviewed March 1, 2026.
Customer Reviews
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Very accommodating and helpful.
Very accommodating and helpful.
Kerry H
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My room was supposed to be compt…
My room was supposed to be compt tonight from my Boyd rewards points - I was told my total cost after my credit card to hold for incidentals ($100.00 and would be returned at checkout, would be the cost of the tax which comes out to $22.00).I just received my bill via text message saying my total cost for one night is almost $800.00.That’s crazy This is crazy to think I would take the time to call the hotel and book give my information and rewards card information and they still get it wrong.I stay at hotels all the time in this area including Lowe downtown KC - they don’t even charge half this much for 1 night.Very disappointed and definitely not agreeing to pay this amount, when it is supposed to be a comp room.David Miller Wichita, KS
david miller
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Book at Holiday Inn Express Waldorf
Tried to book at Hampton inn and they took my credit card info and hung up on me 2x stating 2 separate incidental rates one for $50 and the other call stated $100. Jorge made it much easier to book a room during this stressful time for my family bc of death of my sister. Thanks Jorge! Hope the stay is pleasant.
Stephanie Winfree
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Terrible customer service
Terrible customer service Terrible company Not sure if this company is a REAL Company or AI GENERATED PLEASE BE AWARE Trying to cancel my reservation about a month in advance but they said they have to have review?
Victoria Ramilo
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My experience with the person making the reservation was exceptional.
My experience with the person making our reservations, did an awesome job. I was very pleased with her professionalism, making sure the information given was accurate.
Willie Rosser
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The man i spoke with was very nice very…
The man i spoke with was very nice very professional and was a pleasure to speak with. If you had more agents like him you would definitely have way more business
James R. Pemberton III
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She was nice and very helpful
She was nice and very helpful
April Shiflett
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Fast and efficient
Fast and efficient
Geri Reilly
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I asked the woman on the phone multiple…
I asked the woman on the phone multiple times if the room was smoking, she assured me it was more than once when I went to check into the room they told me the whole building was non-smoking and I could not get my money back
Manda Nicole
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Very good. Looked at several options for me.
Grrrrrrrrreat!
Swan Valley Farm
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Bad service and huge up on me.
Bad service and huge up on me.
Larry Render
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It was easy to do
It was easy to do. I liked not having to verbally give my credit card info. The price was higher than it had looked on line. I didn't like the $25 cancelation fee.
Katy
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I'm so in love with your response and…
I'm so in love with your response and help I can not even believe it. The best by far!! Love Kristine
Kristine
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My reservationist was very very…
My reservationist was very very professional. Even though l had trouble with my devise, lsabella was very, very patient during the hotel booking process and seemed like there was a smile on her face, although l could not see her, all the time it took for my devise to upload my information. Thank you, Isabella.
Charles McMillon
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The tall brown guy is always rude also the older white lady. Don't know the names. Didn't see tags
The tall brown guy is always rude. The white older lady is awful. She threatened me saying I'll kick you out even if you paid for me ordering food from door dash
Pedro Echeve
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Hotel representatives were very understanding and well mannered
My experience with Best Western Hotel was amazing. They presented me with discounts and accommodations for my issues that I had with another hotel. They welcomed me with open arms.
Dieshell Gilbert
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Quit scamming people and stealing their…
Quit scamming people and stealing their money
Randy Martin
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Called to see if this was the number to…
Called to see if this was the number to call for airport shuttle you were rude and hung up
Lynn Crowe
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Jose made it very easy to book my room.
Jose made it very easy to book my room.
Tim Rodgers
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Cite this page
According to TrustPlane, Reserve2 Hotelguides has a 4.1/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/reserve2-hotelguides-com