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Ribbon Home

4.550 reviews
Last reviewed: Nov 23, 2022

Do you agree with Ribbon Home's TrustScore? Voice your opinion today and hear what 154 customers have already said.

ribbonhome.comMember since Mar 2026

Ribbon Home is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.5 out of 5 stars. Last reviewed November 23, 2022.

Customer Reviews

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Amazing experience.

Fast. Prompt. Reliable… can’t say enough wonderful things about their home buying process. ~NC/SC Realtor

Dominique
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Ribbon backed out of buying my property AFTER everything was signed

Having my house on the market for nearly 3 months, I finally had a qualified buyer. The buying agent took this client, as well as 4 other buying clients and went with a new investment company in the State of Michigan, Ribbon. In my case, the final price and concessions were agreed upon, earnest monies were deposited, all contracts were signed/delivered and my house passed inspection and appraisal. We were simply waiting for the established closing date in approx. 3 weeks. Then, out of the clear, my selling agent receives an email from Ribbon that they are pulling out of the deal due to there being an HOA. Well, we got it cleared up that there is no HOA and hasn't been one in the 23 yrs I've owned the house or the 42 yrs I have lived on this street. Then next day, my agent received a call from the buying agent that Ribbon has back out of all 5 of her purchases that are under signed contract with them and refuse to give an explanation on why. I am now looking at having to relist my home at the beginning of the slowest home sales time of the year here Michigan. I am now having to make double mortgage payments (I've moved into my new home) and it now has to be explained why my house listing went from "pending" to "available" and yet no one knows why?

James Michon
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Great Experience - Ribbon Homes

Ribbon communication was great throughout the entire under contract to close time frame. The closing process was very smooth. Thumbs up to Ribbon

Reginald
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Ribbon was a great program for my…

Ribbon was a great program for my buyers to use, to be able to win our offer for their home of their dreams. We couldn’t have made this happen without the help of Ribbon stepping in, especially since my buyers still had their house to sell. Our Rep for Ribbon, Michelle Wakefield, was amazing, patient, Knowledgeable and so helpful with everything step of the process from explaining how to fill out the paperwork, to how each step of the program worked and what to do next. The way Michelle explained each process, was incredible and really helped me, as my clients Realtor, to be able to explain, how the program worked. Anytime I had questions, Michelle, was just a text or phone call away. Once we went to the next level of the program with the due diligence period, our Rep Amanda and Jenny, were also amazing and very helpful with getting us to closing!! I highly recommend using Ribbon to be able to purchase a home like cash so you can win multiple offer bidding wars or purchase your next dream home without having to sell your current home first.

Jen Bell
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I did my first deal with Ribbon and it…

I did my first deal with Ribbon and it went great!

Susan
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Sara = AWESOME!

Sara = AWESOME!Just another flawless Ribbon transaction!

David Edmonds
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I knew it sounded too good to be true

I knew it sounded too good to be true. Everything was fine until we got to the part about having to pay $6,000 a month rent on top of the 3% fee. Which wasn't disclosed until just before the contract was to be signed. Needless to say the paperwork was never signed and the clients went elsewhere. My advice??? Read the fine print with a good, strong, magnifying glass. And then find another company to deal with.

Mayura
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Awesome experience!!!

I have thus far closed two transactions with Ribbon, first time I was on the listing side and everything went smoothly. The second time around, I was on the buy side, and we closed on time without any hiccups. Ribbon helped me every step of the way. I would definitely recommend working with Ribbon. I look forward to closing another transaction with them. My thumbs Up to Ribbon!!!

Sheila B.
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Seamless experience

Seamless experience. Would definitely recommend working with Ribbon.

Angel
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Why choose Ribbon 🎀 because they take…

Why choose Ribbon 🎀 because they take the reigns off and allow for a smoother relocation. And their presence in the process allows for pivotal conversations and truly helps to advocate for the buyer while protecting the market from rash fluctuations. 👍🏻 ⭐️ 💫 - I have not completed my first transaction yet but I respect the company and see it’s value in the system at bay!Thank you in advance Ribbon 🎀 Signed by an actuary in training (5 CAS Exams)

Christine
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My experience was great Ribbon saved my…

My experience was great Ribbon saved my deal !!

Ingrid
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Ribbon kept all their commitments and…

Ribbon kept all their commitments and made sure everything was done in a timely manner so the transaction stayed on track.

Debbie
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The Ribbon team is always the most…

The Ribbon team is always the most helpful while assisting myself and my clients.

Maxwell
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Very easy and smooth. The whole process was seamless

Very easy and smooth.

Miogene
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Made the Difference

My determined buyer client who has been searching well over a year did not want to take the chance on losing the bid. Once they decided to use Ribbon their very competitive offer was way more competitive and they won the offer. Ribbon was very responsive and helpful each step of the process. It is a well oiled machine and provided assurances that both buyer and seller needed. The team at Ribbon was organized and communicated very clearly. All questions were addressed promptly if not immediately. Loved the experience and will continue to use.

Dawn Johnson
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Ribbon is great option

Ribbon was presented as an option on my listing. It allowed the Buyer to purchase the home, as my seller would not accept a home to sell contingency. Ribbon is easy to work with and a benefit to its clients.

Laurie
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The experience was seamless

The experience was seamless. The timeline to received approval can be improved. As Realtor's timing is paramount to the success of winning a bid.

James
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It was a pretty seamless process

It was a pretty seamless process. There were Ribbon associates available to help every step of the way.

T'Nesha
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The Ribbon team was outstanding!!

The Ribbon team was outstanding!!! They communicate well which is important for clients.

Tammy
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Hi I'm Tanzy Wilson

Hi I'm Tanzy Wilson I just want to reply to Terrance Mccrae's post.I do not know you. I've never met you and you have never been my client. Ribbon has a Dashboard that list all of their clients and you are not one of their clients either. That has been verified. The things that you put in quotes about what I said, are 100% false. So anyone reading this, this is not a valid review. I am one of Ribbon's Top Agents, and that is verifiable. However, it sounds like you had a bad experience, but her name was not Tanzy Wilson.

Tanzy Wilson
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Cite this page

According to TrustPlane, Ribbon Home has a 4.5/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/ribbonhome-com