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Scitscat Music is an online company. Based on 16 reviews on TrustPlane, it has an average rating of 3.8 out of 5 stars. Last reviewed August 11, 2023.
No matter what I need, Scott and his team are ALWAYS there to support those needs.. they’re overly knowledgeable about the industry, it’s direction and what YOU need to get the job done. Genuinely concerned about what’s right for you and your needs… ScitScat is a gem!!
Ordered an item from their website on Saturday, they sent email next day saying it's shipped. At this point my credit card was charged. After several days there weren't any movement on the tracking number so I contacted them to inquire. At first they said it's shipped, after I followed up again they finally admitted it wasn't shipped and is out of stock. When I said I should've been notified and asked for when they actually plan to ship it, this is their response:"We run out of products occasionally and you were just notified. I apologize but this seems like a real problem, so we'll go ahead and cancel your order"
I bought a Roadie 3 guitar tuner from Scott at Skitscat. It's a motorized auto tuner. At first I was a little skeptical but man, this thing rocks! Tune your guitar in seconds. 150 presets for alternate tuning. Will tune guitar, ukes, banjos, mandolins, etc. Alternate tunings are preprogrammed. Highly recommend this product and Skitscat Music. True professionals!
I purchased a B-Stock ToneRite 3G Guitar from Scitscat’s Website. The item was in excellent condition and was shipped extremely fast! Will definitely recommend Scitscat Music and shop here again!
I ordered some software from them. The next day they replied, asking for my email for a download (even though I was charged a shipping fee??).I responded with my email. I didn't hear back the next day so I messaged them back. Repeat 5 days of messaging them, no word. I tried calling and no one picks up. They are non responsive and have been ignoring me. Would definitely not do business with them again!
Very friendly, quick to reply to messages, and helpful. Fast shipping and great pricing. Will continue to source from them.
Awesome family run business. Great deals! Contact them and they will definitely work with you! Easy ordering, fast shipping and extremely happy customers!
Amazing Customer Service and Support. What a great experience! So thankful to have finally found an online vendor that knows the business and provides excellent customer service. No reason to shop elsewhere!
Simply the best in the 305!
placed the order and appears it was cancelled as it was flagged fraudulent. BS. After a few days got refunded by cc company since i was actually charged. Is that the definition of fraudulent ?? Another reviewer on a different site reported the same - seems like a problem on their end. So I called scat up and they said they will send an invoice. Never got it. This occured 3 times. Finally called up a few days later, same about sending invoice now in 3 mins. Never got it. Tried to call back, no one picked up, 3 times no one picks up........unprofessional and unfit for public service. Best to avoid.
Amazing selection of music and pro audio recording equipment. Great customer service! A+
I have bought multiple items from Scitscat over the past several years, as have many people I know in our local area, South Florida. Never had a problem of any kind with Scott or Sean Katz, and knowing them personally, I believe they are very ethical and fair in their business and personal relationships.From tech support, guidance through purchases, honest advice on products, and even to giving away items just to keep certain scamming "customers" happy, Scitscat and staff have always been honest and fair in my experience, and go over and above what any average business owner would do to keep a normal customer happy. I personally would not credit negative reviews without hearing all sides of the story. But that's just me, I happen to think the American concept of "innocent until proven guilty" is a good practice to live my life by.
***EXCELLENT Customer Service! Took time to explain what I had chose to purchase. Great pricing.
Bought a Boss RC-1 Pedal and received in 3 days! FAST, New, Free Guitar Cable, Picks and Winder, Wow! My Go to Pro Audio Store is ScitScat Music!
They've just stollen my order return and do not respond emails anymore.I thought that I'm buying from neweggs.
I regrettfully purchased from ebay seller Scitscat on ebay and the item arrived broken. Their solution was to lie and cheat the system. Their business model is very unprofessional. Customer care is non existent. Steer clear of this seedy business based out of Miami Florida. They go by Scit Scat Music on both ebay and Reverb.com
According to TrustPlane, Scitscat Music has a 3.8/5 rating based on 16 verified reviews as of April 2026. Source: trustplane.app/company/scitscat-com
