reassuring and pleasant service
Rarely is it necessary, but working with Silverant to resolve questions has always been pleasant and reassuring. The company's on the other side of the world and I feel like I have a local-dealer relationship; I recognize the names of people I'm dealing with, and feel their gratitude and care. So nice to know it's easy to talk to the people making your gear. Grateful!
David Maddalena
I am satisfied with the service provider
I am satisfied with the service provider
SHAKIL AHMED
SilverAnt has absolutely outstanding…
SilverAnt has absolutely outstanding customer service, far surpassing what I expected. Recently we had placed an order and had inadvertently ordered the wrong size of titanium bowls. The customer service we received to get us the proper size, along with honouring the seasonal discount that we had on our first purchase, without even asking, was absolutely amazing! Will 100% recommend the company to all of our camping/adventuring friends.
Chris
High quality Items!
High quality Items! Excellent customer support. If you have issues with an item they will quickly ship out replacement parts where needed. Always a pleasure to purchase from a company that stands behind their products.Mike
Michael Lapointe
Great company
Bought two titanium cannisters, one of them had a problem with the lid. After troubleshooting they decided to send me a replacement. It arrived quickly and at no extra cost for me. Great products and even better customer service.
Oskar Fastén
Highly Recommended!
I received my order in good time!👍The items were of 'Awesome' quality & better than i could of hoped for! I am, more than, happy with the item & service i received, thank you!👌
Robert Adam
Bought 2 sets of mugs etc
Bought 2 sets of mugs etc. initially weighing up expenses, but well worth it. The quality including the little storage pouches etc are just fantastic. My word is treat your self. Thx
Nick Lowe
Excellent customer support
I have purchased my SilverAnt items through Amazon in the past and I have always been impressed by the level of quality, fit and finish of each item. Recently I ordered directly from them. I had an issue with the cross stands being two of the same piece. I reached out to them and immediately got a response. They mailed me the two complementary pieces for the cross stand so now I have two cross stands. Quality issues can happen with any company but their excellent customer service is what sets them apart. I would recommend their products to anyone.
Mike Lapointe
Very Happy with the products and the…
Very Happy with the products and the after sales support
rishi aneja
I immediately sent an email to cancel…
I immediately sent an email to cancel my order when i placed it (as id ordered the wrong item by mistake) and its been two weeks and no response from the customer service. The package has now arrived. and still no response. Just a faceless company that gets your money and run.
cal
light weight and well made
I purchased two of the 52.8 ounce titanium water bottles for water carry on backpacking trips. They fit nicely in my pack's two side pockets designed for that purpose. Per ounce of water capacity, these are the lightest titanium bottles on the market. I use another brand's 22 ounce bottle in a shoulder strap pouch which is easy to grab and then refill it from my larger Silver ant bottles as needed.Only minor negative was shipping time from Indonesia.
Bruce Garthwaite
Water bottle 800ml
SilverAnt Outdoors Shaun Littlewood Thank you very much for your help. Water Bottle I use the 800ml/28.1 fl oz and it is one of my must-haves. We use it daily. As a request, I am a little concerned about the sound when the titanium bottle and lid are opened and closed! The plastic lid is not enough, so I think a titanium lid would give me a sense of security by giving me the feeling of heaviness and sealing.Takeshi . N
Consumer
Perfect ! :)
This stove is light and perfect for my bushcraft trips and ice fishing in Quebec climate.
Timon
The product itself is fine
The product itself is fine. The purple sparkle that I purchased it for wore off after the first wash.
Theresa
Great company
Great company, super responsive customer service, and great quality products! Will definitely order from them again
Tiara
Great Product
Love the construction, weight and compact design of this nesting stove, cup and windscreen. Genius. The only reason I did not give it 5 stars is because the bottom of the cup was slightly rounded and does not sit flatly on top of the windscreen. Despite that I highly recommend this product.1/23/2025 I have received a very quick response from Silver Ant and they are sending a replacement cup! This quick and thoughtful customer service makes me recommend purchasing their products even more! Great stuff, great people, great company!!
Brian
Excellent Products, highly recommended.
Excellent products. I have purchased multiple products and all are manufactured to a very high standard. The designs are well thought out, such as the Titanium Spork. SilverAnt's light weight gear are permanent additions to my rucksack. Customer service were a pleasure to deal with. Looking for light weight gear, look no further!Highly recommended.
I
very good service,
very good service,, excellent product
Kenth Westlund
Superb customer service
I had ordered three personalized mugs. Their team reacted promptly to my request and provided rendering model of the mug with the custom logo and texts. To receive the items in France, there was a problem with the shipping career. Silverant was very supportive, by contacting the career and arranging the replacement despite my order was in small quantity. Overall, I had a great experience throughout the communications with them.
Miz
Well thought out design
This single wall titanium water bottle is a great size for casual carry - and the neoprene sleeve makes it grippable and reduces clatter. I'm not keen on keeping my water cold but I guess it does that too. I swapped out the wide-mouth lid for a set of camelbak lids - the Eddy+ and the Chute Mag Cap and they fit perfect.
Elph Morgan