Do you agree with spotlight.vegas's TrustScore? Voice your opinion today and hear what 9 customers have already said.
spotlight.vegas is an online company. Based on 9 reviews on TrustPlane, it has an average rating of 1.9 out of 5 stars. Last reviewed February 26, 2026.
Tanisha Barnes' customer service was top rate. This customer service agent responded to my request within the hour of my writing with a problem. She solved the issue in a very short period of time and was able to provide me with an outcome I did not expect. Very professional and timely. You saved me and resolved a stressful situation. Thank you!!
Spotlight has great prices and AMAZING customer service. My tickets were deleted in my email and customer service sent them to me within a short time frame. I will use the again and highly recommend to others. Thank you so much for your help!!!!
This spotlight Vegas a scammer... They know how to steal money from us. I cancelled my tickets after an hour of booking. Too bad ..no refund
They are definitely scammers. This is one of those companies that promise a refund if you cannot attend an event you paid a good amount of money for, knowing they will never refund you. Only they will win, not you. You will be an idiot… Everything purchased online can be returned/exchanged, or refunded, but if you stay away from Spotlight.Vegas.
I booked my tickets and after 1 hour they cancelled my tickets. We all buy plane ticket and stuff and nobody calls to ask for your information of purchase and they said because I didn’t answer they cancelled my tickets. The way they talked on the phone so unprofessional I was thinking that they are scammers and they blamed me for the cancellation that I wasn’t able to give them my information over the phone. We all purchase tickets all the time for thousands of dollars and nobody is calling me all the time to confirm again and again the same thing!!!! I just don’t get it! I hope they refund my money back! I’m calling my attorney!
Fraudster used my account with this website, totaling $945.96 - tried twice more for another $831.02 (blocked after I canceled that card) Not only has Spotlight refused to give me my money back, but there’s no way to change my password on their website. It is also impossible to delete my account. Their head of customer service, Tenisha, is an absolute nightmare of a woman who doesn’t care about anything but protecting criminals who steal private information and use her website to get it done. Would absolutely not recommend using this website for tickets, EVER!
not informed the gate open and close time and cause no access to the show!
They cancelled the show tickets but didn’t give back the service fees. We ended up with no show and sunk cost using this site. Incredible frustrated and highly recommend to NOT use them. They are not accommodating at all.
DO NOT USE UNDER ANY CIRCUMSTANCES!!!! Bought a ticket for a tribute act and turned up and was a completely different artist to the one advertised. Contacted the company and they basically told me they don't care and no refund or credit given.
According to TrustPlane, spotlight.vegas has a 1.9/5 rating based on 9 verified reviews as of April 2026. Source: trustplane.app/company/spotlight-vegas
