Have had horrible experience
Have had horrible experience. I ordered a table 12 days ago. Immediately upon paying, I received no less than 20-25 texts and calls from spam numbers. Since then, I have been getting 30-40 spam calls daily. They sell your information if you buy off the website. On top of that, I have not heard a single thing about my order. I live less than 50 miles from their warehouse by the way.
morgan floyd
After reaching out to the…Teak Table
After reaching out to the representative, we were informed regularly on schedules, delivery, etc. The delivery was done well and efficiently. Delivery team was friendly and helpful.
Michael
Extremely happy to purchase lifetime teak pieces
Purchased all our outdoor furniture from Teak warehouse and we are extremely happy with the product quality, the communication while awaiting delivery of some pieces and the design options available. Victoria was amazing, and very helpful and definitely looked out for me regarding the pieces I was interested in that had not been available at the time but luckily popped up later on. I am extremely happy with all my purchases and the recommendations Victoria happily gave based on the design elements we were going for.
Omar
The quality of the lounge chair is…not as Good the ones we bought originally
The quality of the lounge chair is noticeably less than what we originally purchased, even tho it was supposedly the exact same. Thinner wood pieces, steel not brass fittings, slight differences in size --- smaller) noticeable when placed next to our first set. Kind of a bummer
Michelle
Excellent price and wonderful quality…
Excellent price and wonderful quality product! So sad you’re moving to Dallas!
Casey Quirarte
Product just as I expected
Product just as I expected. Excellent experience picking up at the warehouse - helpful, courteous, patient. Very happy!
Patricia G
Designer Furniture at Low Prices
Designer Furniture at Low Prices. Also, Concrete Furniture Warehouse.
Robert Linkroum
Love their products
Love their products. Victoria was amazing. She was so helpful and knowledgeable about the products….and has the best customer service! Dixie was great in helping us coordinate our delivery. These 2 ladies are the reason we kept coming back!
Kimberly
💯💯💯💯💯💯
💯💯💯💯gud experience 😉
Prasanth Prasanth
cool product purchased but had need of…
cool product purchased but had need of personal touch service to answer a question a moment after I ordered. I received an email almost immediately from Casey Martin, maybe the dept manager for service, and generated a quick dialogue to answer my question. No robot!
Todd Allen
Great price and quality
Great price and quality. Also they let us know when it was ready for pickup.
Celeste
Staff was very nice!
Staff was very nice!
Wayne
Not the service I expected
Shipment was slow in that they had emailed me and it went in junk. I don't know it went it junk, why don't you call as well? Then, shipment was in two different shipments because they couldn't fit it all on the same truck. Second shipment came in the back of a pickup. And, my couch has visible wood glue on the joint. Now I have to figure out how to get it off. For expensive, custom furniture, expected more.
Anonymous
Great side tables
Great side tables that go so well with our new outdoor furniture. Received an email when item was shipping and was able to track. From sale to email was a tad longer than expected, but I was anxious to know that I was going to get the items.
Lisa
Love the design and quality of the…
Love the design and quality of the chairs.
D C
HORRIBLE CUSTOMER SERVICE
Do not sign for anything with issues with their furniture even if you note damage on the delivery sheet and both white glove delivery and you take photos and discuss the damage. Teak Warehouse does not stand behind imperfect goods, and customer service is of no use or help with issues even with their own visual of notation of the damage. Their last feedback was that I bought a table on sale so it's "as is" which isn't noted anywhere on the website and were not willing to even compensate for a repair or reduction in price for a damaged table top that looked like they tried to do a patch job on it. Even acknowledged by the very expensive white glove delivery we also paid for. I would NEVER buy from the again. What good is a furniture company who doesnt stand behind their damaged furniture? For a designer it only created more headaches and with 15 years in this business, there are damaged goods delivered regularly from all vendors, it all boils down to how it's dealt with in the end, and from the lower end of West Elm, to the higher end of Dedon, Teak Warehouse is the ONLY one in 15 years who didnt stand by replacing, or offering compensation to keep the imperfect goods in all these years.
Luxury Home Designer
High quality products at great prices
Customer service took care of my questions and made sure I had a great experience.
Mark N
Sad to see them moving out of CA after over 25 years in business
Nice show room and sales colleagues. Good price for the moving sales. High quality products.Sad to see they move out of CA. They complained high costs forced them to move out after 25 years doing business in CA.
Charles Ip
Good quality and professional service.
Good quality and professional service.
Anonymous
The showroom was beautifully curated…
The showroom was beautifully curated and relaxing. The salesperson was very helpful and informative. Delivery was on time, efficient and friendly. An overall positive experience and high quality items.
Sandra