The staff at The Ticketing Co
The staff at The Ticketing Co. are super friendly, helpful, and quickly responsive. Super happy with the platform itself too.
Cynthia Gomez
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The Ticketing Co.
5.044 reviews
Last reviewed: Feb 21, 2026Do you agree with The Ticketing Co.'s TrustScore? Voice your opinion today and hear what 45 customers have already said.
theticketing.coMember since Mar 2026
The Ticketing Co. is an online company. Based on 44 reviews on TrustPlane, it has an average rating of 5.0 out of 5 stars. Last reviewed February 21, 2026.
Customer Reviews
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44 reviews
Super fast and helpful customer…
Super fast and helpful customer service. Really appreciate that even the CEO was replying to my concerns. Great platform and interface as well.
Alex G
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Stellar Customer Service
Super easy to communicate with and helpful and understanding in regard to adjusting layaway plans. Super fast, efficient and friendly customer service. Thanks!!
ash
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6 Years Strong Using The Ticketing Co!
I have been using TTC since 2018 and it has been amazing. A+ customer service, friendly and quick communication, and a growing platform with new features constantly. Can't go wrong!
Ryan Karolyi
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I got an email saying my layaway plan…
I got an email saying my layaway plan was going to be charged soon. But what layaway plan? I didn't but one lol. I contacted support and they quickly figured out I had two sets of tickets, one thru layaway and one thru direct purchase. They quickly cancelled the layaway plan wo further discussion. Super easy and accomodating!
Mc
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Exceptional customer service!
Exceptional customer service!
Kayla Kim
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quick and helpful!
Customer Service was quick and helpful!
Amy Showers
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Top notch
Top notch. Ordered something by accident, wrote the company and was quickly refunded.
Neal Carlson
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Trust in The Ticketing Co!
Seamless, Timely and Professional customer service all around! in service for concerts, events and festival goers alike. It just stands out when there is coordination between events and us goer being so smooth.. and you have very little to none disconnect. Personally had a great experience with Yuji! with a quick transfer/swap opt in choice concerning a ticket. Communicated, Understanding and handled this concern in such a Timely manor! thanks again. I’ll also add that the online browser and/or the app itself has been one of my favorites to use!
Dave
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Great service
Yuji got back to me within moments of my circumstances!!! I accidentally put in the wrong email address to send tickets and this was fixed within a matter of minutes !Thank you Yuji !
Lyd
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Trevor is a stand out guy with a team…
Trevor is a stand out guy with a team of badass support individuals. everything is done with ease and makes me fart more comfortable as a seller and buyer.
Amelia staber
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I typed in the wrong email for my…
I typed in the wrong email for my confirmation & couldn’t locate my tickets, but they were so helpful getting the tickets sent to me correctly! Great customer service
Catie Hofmeister
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Best shows!
They always have thr best shows! And the best customer service help! I lost my ticket and they helped out a lot!
Katelynn Haynes
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Quick easy customer service
Quick easy customer service! Thanks guys
jissamy delvalle
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Great customer service! …
I had accidentally purchased a ticket for the wrong date. I emailed them and explained and they got back to me immediately and told me what to do in order to get the right date and get a refund for the incorrect date. It worked out easily. Great customer service!
Ava Fradkin
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The Ticketing Company is professional
The Ticketing Company is professional, accommodating and easy to work with. I made a mistake that they happily helped correct with and for me in no time flat. A breath of fresh air in this day and age to be able to actually work with someone (a real person ~ that's you Trevor!) that cared. Thanks again.
Beth S
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Invaluable Support
My team has been using The Ticketing Co. for nearly two years at all our events. I can't imagine using another ticketing platform! The entire TixCo team works incredibly hard to meet all of our business needs, they are immeasurably patient, kind, and accommodating. In an industry where personal connection is scarce, The Ticketing Co. is an essential ally to promoters and creatives.
SMACK Events
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The Ticketing Co were amazing to work…
The Ticketing Co were amazing to work with and make the entire ticketing processing easy for our event. We were able to see live reports from ticket sales as well as when tickets were scanned. Their team are super friendly, helpful and responsive. We will use them for all our ticketed events - highly recommend!
Shawn Satterfield
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The Ticketing Co
The Ticketing Co. has been the best ticketing platform we've used. They don't just treat you like a number like other platforms and are always trying to add features to make our events better each time. Their customer support is amazing, they become a part of your team and are here to help you navigate as you grow.
Ryan Costello
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I hope it will be a magical time
First time through The Ticketing Co made an online order for tickets to the concert of the musicians "Electric Tumar" supported by Mosby, Abby and Mark, everything went smoothly without any complications. Most importantly, I hope that attending the concert will be a magical time.
Sony Askoll
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According to TrustPlane, The Ticketing Co. has a 5.0/5 rating based on 44 verified reviews as of March 2026. Source: trustplane.app/company/theticketing-co