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toygameshop.com

1.042 reviews
Last reviewed: Jan 13, 2025

Do you agree with toygameshop.com's TrustScore? Voice your opinion today and hear what 51 customers have already said.

toygameshop.comMember since Mar 2026

toygameshop.com is an online company. Based on 42 reviews on TrustPlane, it has an average rating of 1.0 out of 5 stars. Last reviewed January 13, 2025.

Customer Reviews

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42 reviews

AVOID - i wish i'd have read previous reviews…

i wish i'd have read previous reviews before buying the website claims legitimate products, i bought a Steamboat Willie lego set, arrived relatively quickly but was without a box and absolutely NOT legitimate lego, which, when paying a reasonable price for the set is disappointing - i have emailed the company requesting a refund before taking them to trading standards as the website does state that it is a Lego product (false adversiting - which is illegal)

Nicola
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fake do not buy

I ordered a Roblox toy specifically (Roblox Classics Series 2 - Twelve Pack) and it was delivered. When I opened it there was NO CODE. I emailed them and they said they would provide me a code in the next week. It has been over a month and still no code. I did my research and it turns out the toy was FAKE. DO NOT BUY FROM THIS COMPANY

Garrison Schneider
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I paid shipping of $9.99 for a Jennifer…

I paid shipping of $9.99 for a Jennifer Aniston giveaway for a Mac pro laptop and found that this was fake they would not give my money back DO NOT BUY FROM THIS STORE !

Debbie Condelario
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Roblox toys were in there but no codes rip off do not recommend yall

My roblox package came with the toys but no codes PLEASE DO NOT BUY FROM THIS WEBSITE! they will scam you and not give you the whole product well packaged and all together DO NOT RECOMMEND BUYING FROM toysgameshop

Cami Plays
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Avoid This Company

They falsely advertise items such as the Nintendo Switch Pro controller as though they are official and sell cheap Chinese knock-offs. An absolute disgrace.

Mark R
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Roblox Code Missing

I ordered a set of roblox figures which were suppose to come with a code for an in-game character. I received the figures but not the code. They promised to send the code l. I have been following up for the code since September 2022 and still no code. Now they just ignore my emails.

JPP
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order Lego Nasa Saturn V kit got a…

order Lego Nasa Saturn V kit got a cheep nock of.NOT HAPPY

James
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Fake webbsite - dont buy

The webbsite dont follow their own policy and will get sued by chinese law so hopefully they get taken down.Its sad such webbsites exist..

George Mikangi
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Don't buy items from this website

Don't buy items from this website, they send you a wrong item and won't provide a return label. There customer service is not willing to work with you. It is such a hassle to return the item so I decided to keep it but ask for the refund for the difference of the price. Customer service insist that I return the item. They are unwilling to work with you. Such a disappointment!!!

Elly Arcangel
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Cheap Chinese crap

Cheap Chinese crap! Bought a ps4 controller that is fake and faulty, and doesn't work!! !!!!DO NOT WASTE YOUR MONEY HERE!!!!

Niki
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SCAM

I had ordered a plush toy from a k-pop band's official merchandising back in November 2021, and paid 210DKK (30$ roughly) with shipping included. My parcel got blocked in plenty of places, I have been exchanging emails with people in the office for MONTHS, asking MULTIPLE TIMES for a refund because the parcel wouldn't have arrived, but they skipped my request promising that they would have managed the shipping. After pushing and sending a LOT of complaints. I eventually, in FEBRUARY, managed to get another shipping of the same item, that I received in MARCH, and then revealed to be FAKE MERCHANDISING, the plush toy was FAKE AF. I hope they fail miserably.

Matteo
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Not even worth 1 star

Not even worth 1 star. Ordered a plush toy before Christmas and paid express post to ensure delivery on time. Delivery time was acceptable but not quite express, the product was poor quality and the wrong product! Emailed their customer service with pictures of what I ordered vs what I received and got a quick reply to say that they'll issue a replacement item. More than 3 months later and after almost weekly emails for an update on the resend or refund, they are still 'waiting for an update from the warehouse'. I would not buy again and would not recommend anyone to buy from here.

Em
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Do not trust this website!!!

Ordered through this company in early December. It is now March and I am STILL waiting for the product to be sent. My emails were responded to initially saying that the warehouse would look into it and dispatch the order but now my emails are being ignored. I have given up on getting my money back and have effectively thrown $50 in the bin. Learn from my mistakes and do not trust this website. Absolute scam.

Christopher
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Sells fake playstation controllers

Bought a playstation controller, its a fake.20 emails later no replacement or refund. STAY WELL AWAY.

Debra Cloke
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Scam

I do not recommend this site, instead of giving money back they hack your email account and try to take over accounts like Rockstar or steam. Luckily I changed my password for everything, but I'm afraid I won't get my money, I'm going to the bank soon, maybe they can do something about it...

Jakob
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Do not order from here!

I was just about to order the Roblox series 3 classic 20 piece set from here but then i thought why not read the reviews, so i did, Thank God i did or else i wouldve most likely gotten scammed, this place needs to give these people there money back and get taken off google

Pixel Create
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The package arrived

The package arrived. I sent it back to their Hong Kong address as requested even though it was sent from a Melbourne address which would have been much cheaper $50+ Postage later! I Have proof of delivery back to sender which I emailed them and have emailed several more times requesting a refund. I am still waiting. I have now had to raise a dispute with my bank. Please do not buy from this company. If only I had seen this page I would not be out now $200 in total. I hope my bank can work the magic and get my money back.

Natasha Douglas
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WARNING!!

WARNING!!! Do not order from this company. It says shipping should take 5-12 days. It took over 3 months. And the product box was opened, and some of the contents are broke. The shipping package was not opened, but they still blame everything on customs. But I have verified with the postal company and this package was not opened in customs or by the postal company. It also says on the package shipment date, which was six weeks after I did the order, and two weeks after I asked about status where they said it was stuck in customs.

EP
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Thanks

Thanks, I was about to buy a sony 3PS controller. I imagine they would have send me a piece of s***.

Francisco Núñez
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The item never arrived

The item never arrived, we reached out to the page through emails and their Customer Support page, no answer at all. It's a total scam, never buy there. I lost my money.

Bryan R
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Cite this page

According to TrustPlane, toygameshop.com has a 1.0/5 rating based on 42 verified reviews as of April 2026. Source: trustplane.app/company/toygameshop-com