They clickbaited using a low price and…
They clickbaited using a low price and once you are in, you need to pay $1099 for one thing and $2000 for something else. Someone with an Indian accent tried to convince me that if I don’t pay $2000 to finalize the trademark application, I can’t use my company name for business otherwise I may need to pay $7000 or $8000 for lawsuits. I asked if we were talking about legal cases and she said yes. I then asked if she was a lawyer and she said she was not. She was a filling specialist. I was like why you threaten me with a lawsuit and discuss consequences with me when you are not a lawyer. She called twice. Wasted me like 30 minutes. I told her I would abandon the application and she still insisted I should proceed. I mentioned also that the company review was terrible but she said it was all due to competitors. My advice to whoever cares about their money, don’t go with this company. I am not their competitor and I spent some time writing this just to express my anger on this company.
tianyi chen
Complete scam- I would warn everyone I…
Complete scam- I would warn everyone I can not to use them. I am out $1000 - been a year- non responsive- terrible-no- communication once they get your money. Not sure how they are in business.
Missy
SCAM !
We paid them $1095 on August 19, 2022 to submit application on behalf of us. After we paid, they never provided us a serial number for our application after many follow ups via emails. They only showed us a receipt saying serial number "to be advised" (now I know it's a fake info) We called them on 3/20/2023 to ask for an update and serial number. The guy named Gerald Roberts told us to pay for maintenance package of $1199 (the least amount) to get updates or else our application will be rejected because no one will handle our case. However, in the previous emails, they mentioned that the serial number will be available at the time of filing and nowhere mentioned maintenance package fee in the email. So now they want more than $1000 again to get updates, meanwhile they are unwilling to provide us a serial number but mentioning in the email serial number is generated.
Vicky Yeh
Cover Your A** - They are bait and switch artisans.
DO YOUR RESEARCH - Started at a $250 then a chat operator started... I did not read the continuous bing-bing-bing of his/her chat items. I asked, prior to paying, about a discount, said click here.... I did. It because $499 which I thought was including the $350 single filing. They came back with telling me to pay $1150 to continue.
.gov
Should have checked the Trustpilot…
Should have checked the Trustpilot review first.They stall time as much as they could without doing any work.SCAM SCAM SCAM
Jerry
This company is a scam
This company is a scam! DO NOT USE!!!! I was originally told I HAD to file my trademark in two categories. Which is a lie. Then told 24 hour turn around. Never happened. Contacted them 3 times by phone and told each time another 48 hours. Never happened. Do yourself a favor and save the headache and go with another company. This company is a total scam and lie!
Journeys Attic
Scam Trademark Company
They are a scam. I registered and paid the amount but i didn't received the promised service and also i have been overcharged by the company.
Jeremy Clark Maberry
Paid for services I never received
Paid for services I never received. Waiting for my serial number to check status of registration. They where helpful at first, but they disappeared. Impossible to get in contact with someone to assist.
Jose Aviles
Can't reach them
Just like the review below me, I am unable to reach them.They were quick to respond and seemed legit when I first arrived on their website. The customer chat was very active and now it is gone.I had a rep communicating to me via text message and now just disappear.The most crucial step for me was to obtain a serial number so I can become a brand on Amazon. The date I was told this would happen is now almost 2 weeks PAST.Their phone numbers are either disconnected or have a strange AUTO "all lines are busy" message and then the call drops instantly. No response from e-mail or Facebook Messages or texts.I hope that they will see this review and the person below me and fix these issues.
mike rosinski
Can't reach service provider
I worked with Trademarkreagent on March 21, 2022 and paid them their fee plus the USPTO fees for three classes (over $1,000). I have been unable to get an answer from Trademarkreagent as to next steps; their chatline is down and the phone number doesn't work (it rolls to a fast busy). Are they out of business?
Paul Galleberg
Excellent service
Service was outstanding. They were able to complete the overall process with speed and efficiency. Whenever we contact them, they responded.
Luther