Do you agree with wireless-source.com's TrustScore? Voice your opinion today and hear what 40 customers have already said.
wireless-source.com is an online company. Based on 36 reviews on TrustPlane, it has an average rating of 2.3 out of 5 stars. Last reviewed March 6, 2026.
I picked up a refurbished iPhone 14 from WirelessSource and I'm honestly impressed. The screen was flawless and battery health was better then expected. Set up took mns. Great Value. I'm purchasing from them again for sure!
Scam Company - Buyer beware. This is not a legitimate company and you will get scammed. Save yourself the tim money and headache. Seems like they're being shut down anyways which is about time. BEWARE - you will NOT get a refund from them even if you send everything back in exact condition it was received. They will send you a broken Macbook and then try to say you broke it. Rest assure if you purchase from them via Walmart - it will take some time but Walmart will step in to correct it. Conclusion: Worse scam company I've seen to date, they wont last long. Their customer service I don't think it graduated primary they're that slow.
ABSOLUTE ZREO STARS THEYRE A SCAM DO NOT BUY FROM THEM THEY WILL NOT REFUND YOU WHEN YOU GET A BROKEN UNUSABLE MACBOOK. PLEASE PLEASE PLEASE BE WARNED IVE BEEN FIGHTING FOR A REFUND FOR A MONTH AND THEY HAVE THE PRODUCT. THE GEEK SQUAD CONFIRMED THEY SOLD ME A BROKEN UNUSABLE PAPERWEIGHT. PLEASE DO NOT GET SCAMMED. HOW WALMART EVEN ALLOWS THEM TO SELL UNDER THEIR NAME I DONT UNDERSTAND BUT THEY WILL BE PULLED SOON IVE BEEN WORKING WITH WALMART TO PROVIDE ALL EVIDENCE. CLEARLY THEYRE GETTING MULTIPLE COMPLAINTS FOR GOOD REASON. THIS COMPANY IS THE DEFINITION OF SCAM. BE WARNED.
This company lies and deceives their customer just to gain a dollar. They robbed my little girl of her special Christmas gift they sent the IPad Pro 10.5 device I had ordered intended for my daughter’s Christmas gift with a flawed screen and useless charger. When reported of the flaw and useless charger on Dec 26th after my daughter opened it for Christmas to find it damaged and not working, they said they would fully refund it. I sent the item back followed all instructions for the return process and fully removed device from iCloud and everything! Even doing all that and they received the product in origins packing, just how they sent it to me, with all parts of the device they told me the would be keeping 50% of the purchase cost because I damaged the product. I reported immediately it was received damaged and THEY STOLE FROM ME !! They sell awful products and all their reviews are poor. I want everyone to know about how horrible this company is and how terrible they treat their customers! The stole my money!!
I had a great experience overall. Fast delivery, clear communication, and reliable performance. Definitely worth using again.
Great service backed by consistent results. The team stayed responsive and focused, making the entire process simple and stress-free
I ordered one to check the shipping speed and product quality and everything was good go we ordered 5 more. Me; personally, I was impressed with how simple the ordering process was. No hidden fees, clear info and the phones arrived quickly. We will likely order more in the future. We are using these as client gifts.
Never again will I buy from Wireless, no answer from customer service, an Ipad that stay charged for 2 hours and takes about 8 hours to charge. Request to return the Ipad to get my money .....1 month later no follow up ! $200 in the garbage.
DOOOO NOTTTT ORDER FROM THEM!!! ON ANY PLATFORM!! THESE FOLKS HAVE REFUSED MY REFUND FROM THE JUMP --ITEM WAS LATE(AFTER CHRISTMAS) AND BATTERY IS DEFECTIVE! OTHER REVIEWS HAVE POINTED OUT SOME OF THE SAME ISSUES!! AMAZON LIED TO ME AS WELL ABOUT GIVING ME THE REFUND TO MY ORIGINAL FORM OF PAYMENT!! AND THEY ARE PUTTING ME THROUGH ALL TYPES OF NONSENSE, JUST TO GET OUT OF GIVING ME MY MONEY BACK! I HAVE EVIDENCE AND I'M WILLING TO GO TO WHOMEVER I NEED TO WITH IT! THESE MERCHANTS HAVE RUINED MY SONS CHRISTMAS AND FOR THAT I WILL NOT STOP UNTIL THIS SITUATION IS RECTIFIED!! FOR MY KIDS--IT...WILL...BE THAT!!! I DONT EVER CAUSE PROBLEMS OR ISSUES ABOUT ANYTHING I ORDER UNLESS I HAVE TO!!! JUST STOP LYING TO CUSTOMERS AND DO BETTER...ESPECIALLY WHEN THE NON-TROUBLESOME CUSTOMERS HAVE EVIDENCE!! I'LL NEVER ORDER FROM THEM AGAIN...I DEEPLY REGRET IT...BUT I TRUSTED THEM AN AMAZON..AND THAT WONT HAPPEN AGAIN.
Wireless Source made everything so easy. I compared multiple sites and they had the best value. My cell phone holder was delivered in a timely fashion. Appreciate th quality and construction of this product at a fair price after a week of driving, there were no issues of the phone falling, it held it secure even when driving through a farm field. I am more than impressed with this phone holder. Good job Wireless Source!
I purchased a renewed Iphone 12Pro from Wireless Source and I appreciate the effort the team puts into addressing customer concerns. The team requested details to better understand the situation, which shows they take quality controland customer satisfaction seriously. My order was processed quickly and arrived ahead of schedule I had a small question about the battery life and support answered promptly. Very satisfied and 100% excellence!
I, do not have a phone but, I was able to use a family member phone to apply. I had a minor question about my shipment and the customer support "rep" was amazing very patient and through. My purchase experience was smooth and my phone works perfectly. The questions are simple and non intrusive only takes 3 minutes to complete. Thank you WirelessSource for making this order for me possible!
I received an Iphone 13 in like new condition, shipping was fast and the phone was exactly as described and customer service was friendly. The rep was super responsive to one issue we discovered. We were able to work that out and now my son is pleased with the new phone. Good overall experience with Wireless Source.
Ordered an iphone 13, which I discovered when turning it on has a high pitch ringing noise. I contacted the company to initiate a return (well within 14 day window) and it's been a nightmare. They take days to reply to my emails and all I need is a return label and so far I've received nothing. I contacted my credit card company today to dispute the charge and warned them. So fingers crossed.
I just received great help from Wireless Source on BestBuy and during the activation of my new device, The rep wa incredibly patient and supportive throughout the entire process. This has got to be a party run-of-the-mill operation for him but he was attentive thru the whole thing. He took the time to answer all my questions and make sure that everything was working before he left me off. I felt like I was getting help from a knowledgeable friend! (This is about my third chat with Wireless Source Reps i n the last couple of days, and they have All been great. I am really excited to be working with this company. Thanksss soo muchhh!!
I purchased an Apple Watch on Dec. 20 as a Christmas gift for my daughter and overall it was a great experienced. Even with the busy holiday season, the team was responsive and willing to help address our concerns. Walmart also assisted in coordinating communication, which made the process smoother.I'd definitely purchase and recommend to others.
My mother in law bought me a 8th Gen Ipad for Christmas via Wireless Source on Best Buy. What we got is a 6th Gen Ipad. My MiL has been trying daily to contact Wireless Source and has gotten no response. We have several photos, receipt, ect. as proof that they sent the wrong item. Best Buy, to their credit, has done everything they could to remedy this, but it has to be resolved through Wireless Source. At this point we are going through Paypal and the credit card company to fix it. It is absolutely ridiculous that we were sent a product that is 2 years older than what was purchased and Wireless Source is completely unresponsive. This company is a scam and Best Buy should drop them immediately.
Zero stars is too many. Same story as so many others. In my case, I purchased the iPhone from them as a 3rd party seller on Walmart.com. The home we got for our son was junk from the get go. Camera motor makes noise all the time, speaker is terrible, phone runs very hot, and doesn't keep a charge. A clear lemon. We reached out to the seller via Walmart shortly after the sale (way back in October). No response despite THREE emails. Not even a 'hey I'm busy I'll get back to you soon.' Nothing. Had to get Walmart involved (also back in oct or early Nov) but he wouldn't respond to them either. Despite all of this they are doing NOTHING, just got that outcome today. Amazon, eBay and others have buyer protection--not Walmart! So DO NOT BUY FROM THEM and if you want service after the sale, don't go through a third party seller on their site. Told me I'd have to get in touch with my bank! My issue with Walmart is another complaint I'll be filing. BTW, Walmart is facing class actions over this very thing.
Scammers I ordered a new I phone 14 pro got a broken one with very poor battery health.Dont buy with this company
If I could give less than a start I would! Tell me why it’s been four months four months ! I got a phone from them it’s broke I send it back within two days they tell me it’s still got my iCloud okay fair o denied it but it came out true. Two months go by I’ve taken it off nothing no replies nada. Finally get one saying it’s still connected to my iCloud I go on there and it’s not I send them proof! They say it’s still on their and if I don’t take it off they will charge the restocking fee and I look it up online says20% tell me why?!!, they are saying 100%!!!!!! This guys are a joke do not buy from them!!!’n
According to TrustPlane, wireless-source.com has a 2.3/5 rating based on 36 verified reviews as of April 2026. Source: trustplane.app/company/wireless-source-com
