I love Bradford Park Apartments
I love Bradford Park Apartment family to the Wooten Company here in Springfield, Mo. The Atmosphere is so loving and friendly. Very healthy Community
David Holmes
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Apartments.com is an online company. Based on 60 reviews on TrustPlane, it has an average rating of 1.8 out of 5 stars. Last reviewed February 27, 2026.
Customer Reviews
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60 reviews
Don’t sign up with them for any…
Don’t sign up with them for any advertisements. They are a fraudulent companyThey claim to boost your listings but their promotions are bogus. Just sign lost for the freebies. They don’t bring any new businesses
Hollywood Hills Suites
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Dump
Ledford Place was recently bought out, and it has steadily gone downhill. The buildings are old, moldy, roach infested, smelly, damp, and noisy. When you don't hear the music blasting from cars in the parking lot at 2 a.m., you hear the never ending LOUD noise of semi trucks roaring past on the expressway, which is right next to the apartments. The smell of weed is constant, pouring through the vents. When management is informed, they could care less. The ceilings are deteriorating, the bathroom lights are rusty, the inside of the kitchen cabinets are literally rotting away. The windows are constantly wet and mildewy. The exterior hallways are cluttered with junk and trash bags. Many of the back patios look like dumpsters. Did I mention that homeless people sleep in the laundry room at night, and leave in the morning before the new manager arrives? The glossy photos you see on their website are fake. Drive by this DUMP and see for yourself how it really looks!
Patriot Chick
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BOGUS LISTINGS, FAKE,FAKE FAKE
EMAILED SEVERAL LISTED AVAILABLE APARTMENTS AND EVERY SINGLE REPLY CAME BACK ONLY WHEN I EMAILED APARTMENTS.COM SAYING NO ONE RESPONDING. AND THE RESPONDING PART - SAME SHIT LIKE RENT.COM - BUNCH OF AGENCIES AND 'BROKERS' SAYING WELL WE DONT HAVE THAT APT BUT WE HAVE SO MANY MORE...APARTMENTS.COM=RENT.COM=SHIT.COM
Sobie R
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If you get owners that are slum, this company won't help you.
Don't ever rent from the Hollis s. They will not fix the already rigged things in the house that were like that when you moved in. And then charge YOU to fix it. Including if the plumbing flooded the house and damaged your property. Currently in the process of getting back almost 4500 dollars from them . With a lawyer. They just straight up stole the 2175 of last months rent they were overpaid and then sent me a bill for 7k. Paying for everything that was already wrong with the house. I'm safe bc I have a killer layer and all my documents. ..but. I did t want another family to go into business with them thinking they aren't "tricky" people. When Indeed they are. This sight drafted 4500 dollars from my account AFTER handing the owners 7600 cash to move in . Their answer was we can't undo it. So I had to report it unauthorized by my bank which caused me not to be able to pay thru the app. So it cost me an extra 30$ to wire them money on top of it. All while living in a broken, flooded mold infected house. I reccomend doing your research. On this app specifically. The hollis situation thing? Ide chose a different landlord. I could upload all 167 pages of documentation and pictures here. But I don't think there is space. God speed fellow renters. It's rough out here
Meagan North
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The building has bug n the management n…
The building has bug n the management n maintenance does nothing
Penni Hope
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Looking for an apartment
Looking for an apartment. Made me click through a dozen pages and then said will show me one at a time for me to vote yes or no. Like it's a dating site. Problem was I couldn't actually see any of the places they showed me cause there is some bug or it's designed for a specific phone maybe and I'm on a laptop.
Mike
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The falls dump
The office area is nice, but open the door and walk down the hall. Holes in walls, smells of garbage. Mice in walls and ceiling. Noise is terrible.. I can tell if my neighbor is a man or a woman going to the bathroom. The pm is worthless, this is the wrong occupation for her, she does not like people.
B. Allen
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Good luck if you decide to use Apartments.com!
I primarily used this management portal to manage my property and to ensure that my tenants and I could handle monthly rent payments and related documents smoothly. Overall, the platform worked reasonably well, but it suffers from recurring and serious technical glitches.On several occasions, my property disappeared entirely from the system, making it impossible to view current or past rent payments. When this happens, customer support is extremely slow to respond. Even when they do reply, they typically promise that the issue will be resolved shortly, but it often is not. Support is also unavailable during weekends and holidays, which is particularly problematic when issues are time-sensitive.I gave the platform multiple opportunities to demonstrate reliability, but these problems persisted. As a result, I decided to move to another rental management platform with a proven track record.Good luck if you decide to use Apartments.com.
Estelle Dauchy
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A scam operation
Apartments.com is a reincarnation of Westside Rentals. The latter was free to landlords. Now, apartments.com charges you $349 to list a vacancy. Their customer support is a total joke, and they are desperate for business, with staff that use pressure tactics for you to pay this ridiculous amount to list a single vacancy, and only for 30 days! I suspect they will be out of business at this rate. Do yourself a favor and list with Zilllow or better yet, Craigslist. Both of these are free and Craigslist is very user friendly and you can write anything you want.
Zivan Damato
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Pine Club Apartments Beaumont Texas
False Advertisement Pine Club Apartments The photos are not recent. Roach Infested Black Mold Property Is Dirty- Under Maintenanced Rotten Tees Falling & Broken Everywhere Sewer backs up, toilet paper & feces all over the area where you have to walk, unsanitary and it stinks. Worst Place To Live!!
Louise Young
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employee "quay" more interested in soothing his ego than helping customers
it's an okay service for collecting rent. it doesn't always function as it should. i added a bill for a tenant and the tenant couldn't see it. "quay" in customer support said tenant should be sure she knows what her email address is. what a ludicrous thing to say. when i wrote back and told him that wasn't helpful, he thought he should scold me, a paying customer. fire "quay" and hire people who understand the role of, and relationship between, business representatives and customers. i may find a different way to collect rent because "quay" has demonstrated what kind of company this is and what they think of their customers and it isn't good.
wonder
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Halon Park Apartments in university…
Halon Park Apartments in university area. Do not move here unless you want your apartment or car broken into or you enjoy getting your packages stolen. Of course no one cares in the office it’s not theirs. I will not be renewing my lease.
KGC0891
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Worthless data collection that leaves owners empty handed.
They collected Everything i needed for the lease and ran the background checks but REFUSE to give me the DOB or SSN of the renter for reporting to the credit bureau. So now im stuck unable to take any action at all because i don't have the information that WAS ON THE LEASE APPLICATION.
Taylor Reed Vanwinkle
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Website is useless
Website is useless. Its mostly just apartment complexes and 75% of listings arent even available.
Eric Miller
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I’ve had a great experience living at a…
I’ve had a great experience living at a Fairfield Properties apartment. The apartment itself is well-maintained, spacious, and thoughtfully designed, making it feel comfortable and welcoming from day one. The community is clean, quiet, and well cared for, which really adds to the overall quality of living.What truly stands out is the management and service team. They are professional, responsive, and genuinely care about residents. Any maintenance requests I’ve submitted were handled quickly and efficiently, and communication has always been clear and respectful.I also appreciate how Fairfield Properties maintains the grounds and amenities—everything is consistently kept in excellent condition. It’s clear they take pride in their properties and value resident satisfaction.Overall, I highly recommend Fairfield Properties to anyone looking for a reliable, comfortable, and well-managed place to live. It’s been a very positive experience.
Charly Delva
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DONT USE APARTMENTS .COM FOR ADS!!
My ad was totally incorrect. I complained over and over . When I got a call 2 times no one was there when I answered. I complained and they gave me the number that came in and when I dialed it it went to a beeping sound. I am still being charged the full ad. Already rented through Zillow and Facebook. Will never waste my money again as I have to pay for it. My own stupidity! STAY AWAY SAVE Your MONEY11
Deborah
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I currently live at The Birchs
I currently live at The Birchs, I’ve lived there for going on 7 years and living there has been great, The cleanness of the complex and the people in the office and neighbors have been and are great.
Brenda Watts
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We tried posting a review for an…
We tried posting a review for an apartment complex we lived at. We worded it safely to stay within the guidelines, but twice it would not let us post it. Clearly there's some dodge stuff going on that only positive reviews get posted.
Gary F
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I wish landlords would stop using this…
I wish landlords would stop using this platform. It's awful for tenants and they have no idea how to handle applications. Their email customer support just brushed you off and tell you to just "try again" because they just want another $30 so you have to call someone to get a real human response. This company was trash 10 years ago and it looks like they haven't done anything to improve since. (I'm a renter and a property manager) Apartments.com is extremely unprofessional.
Mic Murphy
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According to TrustPlane, Apartments.com has a 1.8/5 rating based on 60 verified reviews as of February 2026. Source: trustplane.app/company/www-apartments-com