Friendly
Friendly, knowledgeable people with awesome customer service.
Gregory Badeaux
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Carrot-Top Industries Inc.
4.221 reviews
Last reviewed: Aug 1, 2025Do you agree with Carrot-Top Industries Inc.'s TrustScore? Voice your opinion today and hear what 21 customers have already said.
www.carrot-top.comMember since Mar 2026
Carrot-Top Industries Inc. is an online company. Based on 21 reviews on TrustPlane, it has an average rating of 4.2 out of 5 stars. Last reviewed August 1, 2025.
Customer Reviews
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21 reviews
Received timely
Received timely 1 item was China, ugg, but rest was USA Thanks
Gunny
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American flags by an American company
Finding a company that makes American flags (of all styles/sizes) that is an American company! Then the flags are at my doorstep within a week. Great service.
Carol McKinney
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Easy purchase and quality products.
Easy purchase and quality products.
William E Duckworth
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Web site easy to use and you take…
Web site easy to use and you take PayPal.
BG
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Shopping was great and I would have…
Shopping was great and I would have given 5 stars; however, the repeated emails regarding rating my purchase would be much more acceptable if you would wait until I actually receive what I ordered. It's a little difficult to let you know how wonderful the product is if it's still in transit (I hope). I've checked the tracking and have seen no updates since March 5th (a label was made) and today is March 10th. Not your problem, I understand since we're talking about USPS, but maybe add code to your automatic review system to wait to request reviews until after the product has been delivered. Just a thought ...
Jennifer J
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Easy to order from website,
Easy to order from website,
mike
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Easy to find products.
Easy to find products.Quick response on getting orders out.Quality product.
Deputy Clerk
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Bad serviceWorst customer service service ever and…
Worst customer service service ever and third party company
Andre Leno
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I USED to love Carrot-Top ....
While I used to love Carrot-Top and used them often, recent changes in their invoicing system has created many problems that force me to invest a great deal of time in trying to resolve. They must have reduced the number of people in Customer Service also since it's impossible to get through now and I've been forced to wait 20mins or more and then am told to leave a message and no one calls you back. I'm on day 4 of trying to resolve a billing issue. Time that takes me away from my clients and their needs.
Veterans Office
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I love the quick delivery.
I love the quick delivery.
Marie Dubberly
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It took a little longer too get the…
It took a little longer too get the flag then I was hoping for. But I was pleased otherwise.
Alvin Cook
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ALL CAME AS EXPECTED
ALL CAME AS EXPECTED, IT TOOK A LITTLE TIME TO MAKE.
William Marks
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Excellent Products and Excellent…
Excellent Products and Excellent Service. Will continue to order from this awesome Company.
Susan DeLeon
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The American Flag was amazing and…
The American Flag was amazing and delivered fast and is flying high!
Monica Rabe
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Stephanie did a fabulous job
Stephanie did a fabulous job
John Brenna
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Memorial Day flags.
Memorial Day flags.Order came on time and flags were perfect.
Marc Farmilette
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Great Job Carrot-Top!!
Carrot-Top has been top notch with our order. A great place to do business with.
Bert
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I could have used more updates
I could have used more updates. When I reached out to check the status of the order I could only see "in production". Perhaps I missed a notice about the average turn-around time. When the flag arrived, I did not receive a delivery notice until days later. It would be great to give your customers an idea of the average turn-around time, so they can plan ahead. Also, tracking information (which I may have missed) would be really useful.
Ann Brachwitz Perrone
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The flags are far from what I was…
The flags are far from what I was expecting. They look and fell cheap.
Yves-Richard Blanc
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Cite this page
According to TrustPlane, Carrot-Top Industries Inc. has a 4.2/5 rating based on 21 verified reviews as of April 2026. Source: trustplane.app/company/www-carrot-top-com