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Coolibar is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 3.5 out of 5 stars. Last reviewed March 3, 2026.
I called 15min right after I placed the order to cancel it , but they said can’t cancel, so sent me the return label. And I figure out they charged me for the shipping fee plus return handling fee total almost $20!!!. Called customer service , their excuse is we do this to all the customers not only you .
Hat size M/S fits perfectly and I like the color. Order came in a few days. Always nice working with Coolibar
Ordering was easy and shipped fast, apart from 1 item that was marked as „delayed“. I had to pay for it though.After a week or so had passed I asked customer support when the delayed item was going to be shipped. They told me it’s not available and gave me a refund. I asked if it could just be swapped for the same item in another size instead. But that is not possible .I’d rather have this one exchanged than pay for shipment again, and not receiving my prior discount !Customer service was fast in replying though, and refund processed immediately. I did not have the chance to try the gear yet. Still a bit unhappy about the experience as it has been my first order with coolibar .
You have phased out the gray 1/4 zip in the women and now in the men - this was our most lovoed style (the demi or something it was called) - we are now searching other crand for replacement styles because the options of dark blu or black are too hot in the Florida sun and the white is too hard to keep clean on the job. Disappointed as the old styles were second to none. The quality made them worth the price.
I never got a confirmation email and no tracking info either.I’m waiting on two packages but have no way of knowing when they are coming.I thought my first order didn’t go through so I ordered similar things twice. Im always pleased with your products and I’ll be happy to receive both orders but would like to know when they will arrive.
STILL no gift note available when sending to a different address (like most other online catalogs provide). Recipient has NO IDEA who the sender is, when they receive the parcel. Unsure if price appears when it is actually a gift option??!! (Hint: It shouldn't).
Selection very good But delivery needs improvement
Great product!!
Took forever to get here.fabric was very heavy for a swimsuit. Not true to size.
Great service
I had issues with a delivery and reached out to the customer service team. They solved my issue immediately and made me feel so comfortable ordering from them again! Highly recommend.
I don’t have my package. Did you send it to the wrong address again? This is the second time I’ve ordered and had that hdd as open, if so….
Excellent value and quality. Very quick delivery great service to uk
Great products and I was able to take advantage of a sale.
Shopping was easy, delivery was faster than expected, everything is great.
This purchase was just what my husband was looking for. Great product.
Bought a lovely looking light blue swim coverup at great cost but it was very beautiful. But after wearing it once I noticed stains all over it. I can only assume that is from the sea or my SUP. However they won’t come out so whatever this material is, it is not made for active use. Don’t buy this if you are active or buy a dark colour. This one seems only for inside use .
Always excellent service.
Great products. Great customer support.A lilies pricy but worth it. They have a good choice of sizes up to 3xl for women. Their products are well made and durable. I always wear their products when sailing the Great Lakes. These waters are weather challenging at times and my clothing has withstood many seasons and various conditions. Comfortable and stylish. Great company!
My order was labeled as shipped on 12/29 with no scan event from UPS for the next two weeks indicating the package was not given to them. I called customer service and was told I had to wait until a certain date before they would do anything. I waited and surprise nothing. I called back and the new customer service rep told me the package is not in their warehouse so it's not their problem and I should call UPS even though UPS tracking shows they never got the package. After much complaining a replacement was placed and did arrive but I will never order from them again given their responsibility dias not seem to extend to me actually getting what I paid for.
According to TrustPlane, Coolibar has a 3.5/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/www-coolibar-com
