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OfficeSupply.com is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 2.2 out of 5 stars. Last reviewed March 5, 2026.
Absolutely wonderful company. I had a question about my order which was answered right away from someone who actually works at the company, not an offshore answering service. They helped me out and my order was shipped very quickly. I am already planning my next purchase. And their prices are fantastic. Excellent all around.
Another item ordered by Office Supply that completely broke after light use within 6 months. I business grade Swingline HD Stapler! Upon trying to contact them, they purposely do NOT give you any means to do so what so ever, unless it's a recent order!!! NEVER USING THEM AGAIN!
Ordered furnace filters which were very inferior quality. Money thrown a way.
I ordered 7 file wallets and they only sent 6. It is frustrating to place an order online and receive an incorrect order. I have to waste MY time calling and waiting for the missing item.
I was very skeptical and bought a chair that was priced at a significantly higher price at my near by office max and received chair in perfect condition and only a few days. I had read so many negative reviews after I purchased and was terrified things wouldn't work out. Very satisfied
Great prices ! Found what I was looking for at a lower price than other stores. Shipping was super swift and the products I ordered were of High Quality! Satisfied Customer! Based on my experience i highly reccomend OfficeSupply.Com
We ordered school supplies from this company. What a huge mistake. Our packing slip was correct, but we discovered the day before school started half of the things we paid for were not included in the box — despite the fact that the packing slip said they were included. I (mom) was very very sick at the time and my husband had to scramble at local retailers and Amazon to get supplies our kids needed. I will never purchase from this company again.
They carried an item that had been discontinued in all retailers I have looked at recently. They are legit. I placed an order on Monday (Labor Day) and received the items on Wednesday, exactly as described, with no problems. Would highly recommend!
Ordered two boxes of 240 pencils. Received 2 boxes of 60 pencils. Called & received promise that it would be corrected. Did the same thing a second time. Now demanding that the latest reshipment be returned before sending the corrected order. It was their problem. Put the blame on the supplier. Did nothing to make the problem right.
I ordered a bundle of cr-r vinyl colored and somehow was switched to normal blank cd-r and paid a large shipping fee which was not refunded...caution when using this company
READ RETURN POLICY as MANY MANY categories (not items, but categories) are NOT eligible for return.
Order was delivered faster than estimated! Placed order on 3/22 with an eta of 4/1. Tracking info was sent out when the order was shipped via ups on 3/26. Complete order was delivered on 3/29! Everything was packaged nicely in box. 10/10 would order from this company again.
Stay away. We recently orders 6-16 (96 total ounces) ounce bags pillow stuffing. The order arrived with 6 bags of various weights totaling 79 ounces. Emailed the company with our order number and registered our concerns. Never heard back from them so we phoned.Yes, they received the email. Yes they will send a replacement bag with the missing 17 ounces of pillow stuffing. Received the replacement bag which weighed 12.5 ounces. Emailed the Office Supply again and was told they would send out a third shipment. Another 16 ounce bag of pillow stuffing, but if it only contained 12-13 ounces, we should be satisfied because we would have received enough stuffing to equal our initial 96 ounce order. Today we received a full 16 ounce bag of pillow stuffing. Initial order was January 27 2025. Finally received our complete order after three separate shippings on February 17 2025.
I found the 2 star reviews and I said let me place a $50 order and I ordered the simplest items that could also not break in transport.Received my box in impeccable condition, the 2nd or 3rd day after I clicked Submit Order. All items inside. Carefully packaged. Carefully shipped. The box did not have 1 single dent in it.Got more bold, placed 2 more orders.One of my orders was for 2 plastic boxes for paper. Everyone here says they received broken plastic boxes.Nope, plastic boxes arrived in PRISTINE CONDITION.Is it employees from tue other large chains who sell office supplies, who post all the bad reviews?!!I had a ***** 5 STARS experience w this store. V fast, exactly what I ordered, nothing broken in transport.I’m in Brooklyn, NY.
I’d give 0 stars if I could. Photos in the product description were misleading and they offer absolutely no help with returning large items. Extremely disappointed with the lack of customer support. The cost of packaging and shipping back myself was close to $400 and they don’t allow self drop offs. They also don’t help pay for the shipment back nor guarantee refunds upon the return. I will never be purchasing something from OfficeSupply.com again.
I had read so many negative reviews I almost didn’t order my new office chair, but I decided to take a chance since their price in the chair I wanted was so much better than any other I could find. So pleasantly surprised that my chair was delivered so quickly and it was in perfect shape. I am completely satisfied with this experience!!!
Horrible return policy. They sent me 3 out of 10 units and by the time I noticed, the return window passed and they are unwilling to give me a refund for the units they didn't even send me, nor reimburse me in the first place for the missed units!!! The correct process should be to reimburse people if you cannot send the full order instead of STEALING their money. Truly a scam website. Never experienced this level of theft from a prominent website before. DO NOT ORDER FROM THEM!!!! (this is my first review on trustpilot - I cared this much about how bad they are to share with others)
officesupply.com service does not include delivery email, a door knock, nor a verification on their tracking. If it get stolen you lose. So unless you want to sit outside on your folding chair. I do not recommend this service.
This company is a scam. I ordered from them and the product arrived damaged. They stalled for several weeks in issuing the refund and and are now suddenly refusing to give me a refund. Customer service is mostly unresponsive and unprofessional when you can get a hold of them.
I accidentally ordered the wrong product. Instead of Folgers Coffee Filter Packs, I received Folgers coffee packets. When I called the company to request a return, I spoke with Tina, who informed me that since it was a food item, it could not be returned, and no refund was available. This experience reflects poor customer service, as the company did not offer any positive solutions. The only option given was to order the correct product, which I will do, but not from them. They provided no assistance or even a discount for the new item, which would have shown some effort to help the customer. Unfortunately, this was not the case. Buyer beware when dealing with this company. I will never do business again with this company!
According to TrustPlane, OfficeSupply.com has a 2.2/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/www-discountofficeitems-com
