Service has always been GREAT and FAST…
Service has always been GREAT and FAST ...
debbyq
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Customer Reviews
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60 reviews
I've used DreamHost for years
I've used DreamHost for years. Whenever I've needed assistance, their staff has responded quickly and kindly.
Sanity Check dot net
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A decade of amazing customer service
Big shout out to Luis G for solving my SSL configuration issue.Their customer service is always on point. Fast & helpful. I've been a client of there for close to a decade at this point I believe, and I've never had any issues with them. Their interface has improved over the years and their prices have always stayed close to the same. Great host and the only one I recommend when asked!
Raph P
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I was errantly billed after changing…
I was errantly billed after changing services. There was a last step of deleting your old server that I was not made aware of. When I noted the unfairness of that after deliberation, they recognized the error and took responsibility.
Jellobrain
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Basically a good service, but they have an issue with e-mails
Dreamhost basically offers a good service and a nice support team. However, they have a problem regarding e-mails. Probably too much effort to not allow any spam to go through leads to many falsely positive spam assumptions and thus an unreliable e-mail system. A fact that was pointed out in the past by several Dreamhost customers already. So, it is not the provider who can guarantee that automatically created e-mails will be sent without issues. But if e-mails are not important for you, the rest of the service is good and you get a friendly support team. So, then it would be the right choice for you.
Werner
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Great hosting company and so much more
Great hosting company and so much more! Steller Service and support.
Sophia Goehner
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Immediate stellar service
I had a major problem, and didn't get my hopes up because it happened late on a Friday. But Sneyder contacted me very quickly, giving me options for how I would like him to proceeed, which I very much appreciated. And the next thing I knew, the issue had been found and solved. How does it get better than that.
Susan Miner
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They were thorough and helpful and…
They were thorough and helpful and answered all my questions.
Ripa Ladrang Foundation
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Best Support
I’ve been building sites for many years and have used many hosting companies. Dreamhost has the best support BY FAR.
Kevin Collins
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Long-time user of Dreamhost
Long-time user of Dreamhost, wouldn't go anywhere else. Great support, quick answers, lots of help when you need it. Fantastic service.
Chuck
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DreamHost always has Great Support!
I'm an amateur running one website. I'm not very WordPress savvy, but whenever I encounter a problem, the DreamHost folks always save the day. They are quick to respond and provide clear explanations that are perfectly suited to my level of understanding. Camilo O. helped me with an SSL issue and was great!
Gus Beek
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Pro Services - Hacking Issue
I had the Pro Services team at Dreamhost help me on an urgent hacking issue - they turned the project around in 24 hours and were so helpful.I’ve been a Dreamhost customer for a few years now but this was the first time I did an add on service - I would definitely use again.
Emily Fletcher
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I've always received amazing support…
I've always received amazing support from Dreamhost. They're incredibly reliable and responsive whenever I’ve needed help with my website. They explain things clearly, solve issues quickly, & make the whole process much less stressful.
Kim Hermanson
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Thanks for your help
I am techno ignorant and, without the precious assistance, detailed explanations, and hands-on repairs when necessary - from both the good folks at Tech Support and Pro Services - I would have never been able to create my blog. I am very happy with the final result, and I will definitely use again the services offered by Dreamhost.com when I open my second blog a few months from now.
FRANCIS DUMAURIER
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Dreamhost support
Website ssl expired. Tried to renew. No joy. Evidently the godaddy dns was pointing at an old ip. Updated dns. Dreamhost support fixed it right afterWebsite up and secured
Jeff
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I've been a client with DreamHost for…
I've been a client with DreamHost for the past 22 years. What can I say? Service is excellent, customer service awesome.On a personal note, I don't like to write reviews. If I do it today is just because these guys are the real thing. Gracias.Thanks.D
Dan
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Best customer service on all questions…
Best customer service on all questions that I ever had since 2003!
Irina Zaks
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Unauthorized Charge and Refund Refusal – Extremely Disappointing Experience
DreamHost charged my credit card $35.40 without authorization and is now denying a refund. I have contacted their support team, but the issue remains unresolved. Please be cautious to avoid similar treatment.
Abigail Lopez
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Happy Dreamhost customers for 9 years
We're in our 9th year of using Dreamhost to host our website and have been extremely pleased with it overall. One of the things that drew us in was the ability to ssh into our shared server to debug things, and to rsync content there (being unix command-line types—though Dreamhost has alternatives for GUI-oriented people as well). We've stuck around largely to the great customer service and the assistance in keeping website tech up-to-date with recent versions of software. The user console and knowledge base are both well-designed and valuable resources as well.
Brad
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Great value, competent support
I've been with Dreamhost for a year or so now. I host one flat HTML page, and two WP sites there. I use a custom theme builder on both WP sites, so they're kind of "heavy" for shared hosting. I get penalized a little bit by google for the site speed, but for the absolute bargain basement price I'm paying- I kind of expect it. As soon as I can I'm going to upgrade to a faster package. I've never had availability problems with the site being unreachable or down or anything like that. I've reached out to customer service a couple times and I get a prompt response and accurate solutions / advice. I recommend the hosting whenever someone brings it up.
BroadviewTech.com
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