Trust PlaneTrustPlane
EYEZZ logo

EYEZZ

4.426 reviews
Last reviewed: Jul 13, 2023

Do you agree with EYEZZ's TrustScore? Voice your opinion today and hear what 26 customers have already said.

www.eyezz.comMember since Mar 2026

EYEZZ is an online company. Based on 26 reviews on TrustPlane, it has an average rating of 4.4 out of 5 stars. Last reviewed July 13, 2023.

Customer Reviews

Write a Review
Filter:
26 reviews

So amazing!!

Eyezz is so amazing and I totally recommend everyone to get their glasses from here. They have so many different brands to choose from and a huge variety of frames. Their customer service is also easily accessible and they're super friendly! 10/10

Michelle Zhao
Was this helpful?

There are so options to choose from and…

There are so options to choose from and there a lot of them that fit my style, great place to get glasses!

Timothy Zhang
Was this helpful?

Love!!

Recently bought a pair of glasses from them and i was so happy with the service. Lots of options to choose from and customer service was phenomenal. The glasses were authentic and gorgeous!

Lauren
Was this helpful?

Got some frames that were not available…

Got some frames that were not available anywhere else! And a good deal on them! shipped in 3 days! Excellent!

lenny
Was this helpful?

If I could give a 0 ⭐ I would still…

If I could give a 0 ⭐ I would still have not received my glasses can't get a hold of anybody in customer service nobody will call me back or email me back it's been weeks they took the money but never sent my glasses

Sarah Shoop
Was this helpful?

In this hard time I got appointment…

In this hard time I got appointment without any delays and I had very good customer service and reasonable price for glasses. Was very fast and good quality. Very friendly atmosphere. I had a good time. This store is the best in NYC

David Berenzon
Was this helpful?

If I could give them 0 stars I would.

If I could give them 0 stars I would.If you are going to advertise well on the internet, then you should be prepared to handle orders efficiently. I ordered a pair of frames. I got a confirmation email that they received my order; so far so good. But that was it. Their site says orders take 5-7 days shipping. 7 days later, nothing. OK, so I email them for an update and finally get a reply at the 9 day point; reply just says they will check into it. Later that day, I get an email that they refunded me. That's it. No explanation, no apology.Obviously they didn't have that frame in stock, thus they SHOULDN'T show it as in stock on their web site. And they should have notified me right away that they were out of stock so I could choose something else. These are eyeglasses - important functional items - not jewelry, etc. I have now spent 9 useless days wearing my old/broken glasses, and have to start all over again! Very poor customer service! One might think, why don't I just go to a local eyeware retailer and save myself the trouble/wait. Because I have an unusually shaped face and narrow face at the eyes and need small glasses, and very few look good on me. I have searched for decades for glasses that fit my face and only found proper ones in the last 6 years, but they cost me about $650 each (distance glasses & computer glasses). My optometrist is excellent at testing and prescribing for a condition I have called hyperphoria, so I stick with him for the Rx, but they wanted over $500 JUST for lenses for my computer glasses, and over $900 for frames & lenses for my distance glasses!Standard optical outlets just carry frames for normal shaped faces, not narrow bridge/narrow glasses. So I'm off shopping online again!

Autumn Moore
Was this helpful?

Scam

Scam. Order placed, confirmation email received and then no other contact emails regarding shipping. I have called numerous times and emailed with no response. Stay away.

Ryan
Was this helpful?

Beware! Scam website!

Beware! A scam! Order placed, money taken from my card and confirmation email received. Thereafter no further shipment updates. No reply to repeated emails, no one answers the multiple calls placed to customer services, no replies to chat messages, no replies to repeated voicemail messages!!Do yourselves a favour and avoid this scam website!!

Andy P.
Was this helpful?

Happy with my sunglasses!

I’ve got beautiful sunglasses for very affordable price! Service was great! Definitely will be back! :)

Dana Shulkin
Was this helpful?

Best prices and wide selection of…

Best prices and wide selection of glasses! Site was easy to navigate, customer service representative was extremely helpful, and shipping was fast! Will definitely be back!

Polina Kaplun
Was this helpful?

amazing customer service

amazing customer service, fast shipping, got my 15% discount with first purchase and now ordering second pair: spring is coming!!!! highly recommended

Mr. Epic 2 Fortnite
Was this helpful?

Fast shipping

Fast shipping, great customer service

Igor Shliosberg
Was this helpful?

Great caring people!

Great caring people!

Tatiana
Was this helpful?

authentic eyewear

I bought designer Gucci here with big discount. Fast shipping! I will recommend the store to my friends

Er In
Was this helpful?

Burberry ..

Burberry ... Love it. Authentic product and very good price!!! Thanks EYEZZ! Enjoy this seller.

Iryna Radiuk
Was this helpful?

The best prices and the best customer …

The best prices and the best customer service!

Gabby
Was this helpful?

Pleasant service

Pleasant service, big choice of popular sunglasses. Love it!

Tatyana Esikova
Was this helpful?

Highly recommended !

Highly recommended !

Albina
Was this helpful?

Grate company makes grate job!!!

Grate company makes grate job!!!Like it very much!!!

Vadim
Was this helpful?
Cite this page

According to TrustPlane, EYEZZ has a 4.4/5 rating based on 26 verified reviews as of April 2026. Source: trustplane.app/company/www-eyezz-com