Why don’t you send emails when my box…
Why don’t you send emails when my box is shipped? You send emails for dumb surveys.
Lisa
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G
Green Chef US is an online company. Based on 60 reviews on TrustPlane, it has an average rating of 4.0 out of 5 stars. Last reviewed February 27, 2026.
Customer Reviews
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60 reviews
The company overcharged me and are not…
The company overcharged me and are not refunding my cc. I enjoy their food but their customer service falls short. They have a referral program where you can get credit applied to your bill. I referred several people and have verified credit on my account. The system is not applying my credit. The last agent told me I do not have credit to apply. That is not true. It shows on my account, I received the automated emails when my referral code was used. This is fraud or at least a severe lack of care. I have tried chat, emails, phone calls, I DMed them on Facebook. This company does not care. I realize it is possible I have somehow used all my referral credit but if that is true then why does my account show I have unused credit. This whole ordeal has been infuriating. Someone at this company has to care that they are stealing from their customers.
Wizard of Funk
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Elizabeth (registered dietician) was very positive
Our phone call with Elizabeth (a registered dietician) was very positive, she was knowledgeable, professional, and gave great advice and tips.
Lundy Fields
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Great flavors combined to create great…
Great flavors combined to create great dishes!! We have loved so many of the dinner kits we have ordered.
customer
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Everything is fresh
Everything is fresh. Portions are generous. Fish and seafood are top quality.
JoanneM
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We are enjoying this service
The deliveries come with everything we need to make the delicious meals. The directions are clear and the meals turn out just like the pictures.
Jean
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Delicious easy to make quick to make
Delicious easy to make quick to make
Maria
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Your Mediterranean recipes have been…
Your Mediterranean recipes have been delicious. Different seasonings, cooking methods and good choice of veggies. However, I’d like you to make “skipping” more easy to find and do. Also sending my order to another address one time is not easy.
BB
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Like it a lot!
Like it a lot!
Lindsey Walker
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I love the meals
I love the meals. Lots of options and I'm vegan and gluten free
MELISSA
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Delivery was a day late and delivery…
Delivery was a day late and delivery instructions were not followed. Meals were delicious.
customer
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Better ingredients
The always fresh high quality ingredients. Always taste like u just picked it.
Tom Christensen
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Easy to follow recipes, all the ingredients included, delivered fresh weekly
Healthy, fresh ingredients, and delicious delivered weekly
K. Murphy
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Food was fresh
Food was fresh and tasted great. I gave 4 stars since one of the protein ingredients was missing. I was given a credit.
K.Schmitt
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Meals are very tasty
Meals are very tasty. Instructions are easy to follow. They're a nice change from my own meals, which are also good.
Nancy Wilsman
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Poorly Managed
I have significant food allergies and intolerances, which means there are some weeks when none of the menu options work for me. Recently, I had to skip several weeks because of this. I had signed up for text reminders so I wouldn’t miss the weekly selection deadline, but I did not receive a notification for the final date to make changes.When I noticed the charge hit my bank account, I contacted customer service immediately because I cannot eat 3 out of the 4 meals that were selected. Unfortunately, the response felt very canned and focused only on their policy and cutoff window. They said they would “turn on notifications” for me, even though I had already explained that I was signed up and not receiving them.As a result, I’m out $130 for meals I largely cannot eat.Additionally, the company promotes organic produce, but recently much of the produce has not been organic. If organic substitutions aren’t being provided, there should be transparency and possibly adjusted pricing to reflect that.Overall, this experience was frustrating and disappointing, especially given the cost.
Amy Reusch
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I would rate a 0 but do not have that…
I would rate a 0 but do not have that choice. We tried for 3 weeks. The first week product was delayed. I phoned and was told it would be here the next day. That day came and went so i called again and was told the meals were never sent, week 2- product never came and they apologized and stated it was the carrier fed ex fault, week 3 came - email stating it was delayed, product never came. I called them each time and was refunded as I should have been. I attempted to chat and all I wanted was to speak to manager to avoid writing a review and was told that none was available granted it was early AM. I left phone number and was told that i should not expect a call back. The issue is that when you shop and rely on 3 meals a week and never receive them it is a huge inconvenience. Unfortunately i would not recommend this service to ANYONE due to very poor reliability issues. I am amazed that they are still in business. I know if it happened to me it has happened to others. I would advise to look for a different service if you plan on eating that week.
GINO
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Great tasting food
Great tasting food. Each meal is packaged in a separate bag except for the meat, no sorting multiple meal items when the box arrives at my house. I usually order the Mediterranean meals for their great flavor. I recommend the Greenchef.
Robbie
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The meals were delicious
The meals were delicious! Easy to prepare and just the right amount of
Angie J.
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Food was delicious
Food was delicious
customerLouise
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Cite this page
According to TrustPlane, Green Chef US has a 4.0/5 rating based on 60 verified reviews as of February 2026. Source: trustplane.app/company/www-greenchef-com