Very bad experience!
Very bad experience!I ordered almost a month ago but I have not received my order until now! Their customer support is bad. They are not proactive and never follow up on orders. I will never order from them again.
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Groominglounge is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.7 out of 5 stars. Last reviewed December 15, 2020.
Very bad experience!I ordered almost a month ago but I have not received my order until now! Their customer support is bad. They are not proactive and never follow up on orders. I will never order from them again.
They don't list negative reviews on their product web site. I left three reviews for three products, and only the 5 stars showed up. The one star, which simply said "the product doesn't work for me" with nothing inflammatory or untrue, did not get published. This explains why EVERY SINGLE PRODUCT they sell has 4 or 5 star ratings. This is deceptive and dishonorable.
Great experience!!
Love the quality and shave is easy and close. I was taken back by the stem being short. I have used shavers like this for years. Understanding things change. I am sure I can adapt.Rob Sr
Quality products and fast shipping. I’m very pleased with what I ordered. Thank you.
5 Stars Excellent!
It’s always nice when a company believes enough in their product to let you try it for free. Trust me it’s worth it! I wish I would have known earlier about you guys, And look forward to doing residual business with you.Thanks again
I always love shopping with you, you shop immediately and I always find a nice little surprise in my box.
Love this site and the Grooming lounge namesake products.
informative website, arrived quickly, and the stuff I orders (Merkur 34c, GL-after shave) were great. I intend to buy more of their products.
Easy to use website. very quick shipping.
Great products, great service
Excellent products. Good prices. Super fast shipping.
Great product selection. Would appreciate more discount! Kevin
Honestly even though my order wasn’t shipped as punctually as promised, the customer service was superb, and they even threw in a few samples, which is really awesome, and not something I can say about a lot of companies.
Order was received promptly after placing order.
As always an excellent experience quick delivery and wonderful products
Once we got up with someone to help with my situation things went well. My wife was the persistent one. She finally got an opportunity to take advantage of some discounts and also use the gift card my son and daughter in law gave a while back. So thank you everyone who help organized, complete the sale and ship it promptly! With Best Regards for a terrific Holiday Season! Aurel Menard, The Villages, FL 32163
Great products, fast delivery. The only critique would be that I wish the “best scent ever” body wash was a little bigger than the shampoo and conditioner bottles because I use body was daily and the others about twice a week. I’m assuming I’ll run out of the body wash well before the other products. Other than that love the smell and quality of all the products.
Great way to get your shaving supplies and cost effective too!
According to TrustPlane, Groominglounge has a 4.7/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/www-groominglounge-com