£540 down the drain
£540 down the drain, no climbing frame, sad grandchildren, no reply to emails and help line is bogus. AVOID AT ALL COSTS OR IT WILL COST YOU!
Francesca KatieAllan
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kidsclimbingframes
1.34 reviews
Last reviewed: Jun 21, 2022Do you agree with kidsclimbingframes's TrustScore? Voice your opinion today and hear what 4 customers have already said.
www.kidsclimbingframes.co.ukMember since Mar 2026
kidsclimbingframes is an online company. Based on 4 reviews on TrustPlane, it has an average rating of 1.3 out of 5 stars. Last reviewed June 21, 2022.
Customer Reviews
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4 reviews
Took my money, but no climbing frame or communication from them.
Ordered a climbing frame and haven't heard anything from them. They say on their website they will contact you within 48hrs to discuss delivery, but I've not heard anything. I've tried emailing and calling - the phone number never picks up, just goes straight to an automated message with no option to leave a voicemail. My emails have been ignored.In case anyone from the company wants to look into this for me - my order number is 8894. Happy to update this review if they redeem themselves.
Victoria Chapman
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Shockingly bad business - Avoid.
Creative Garden Supplies are the sole UK distributors for Jungle Gym. They are the most dis-organised, unresponsive and most shoddy business that we have ever come across. They short delivered some parts and also sent incorrect build kits which meant that we had £1,300 of useless timber. They do not answer the phone and don't respond to emails. Avoid at all cost.
Susan Frayn
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Very unresponsive when things ain't…
Very unresponsive when things ain't right.. They were the suppliers for Jungle Gym.. I had pieces missing and most of all the slide! The frame has sat in the garden unused due to the slide missing! And one very unhappy child!
Gareth Wilsher
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According to TrustPlane, kidsclimbingframes has a 1.3/5 rating based on 4 verified reviews as of April 2026. Source: trustplane.app/company/www-kidsclimbingframes-co-uk