All good i am glad
All good i am glad
Yan Trunov
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K
Kiwi.com is an online company. Based on 60 reviews on TrustPlane, it has an average rating of 3.6 out of 5 stars. Last reviewed February 27, 2026.
Customer Reviews
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60 reviews
I book the from Delhi to Amritsar fir…
I book a ticket from Delhi to Amritsar for 5th February nearly 2 weeks advance and the status was confirmed but one day before the journey I received email that my ticket is not confirmed and I can apply for refund, i applied for refund and have not received till today that's really frustrating and a bad experience. It was my first time i booked tickets using kiwi and had a really bad experience.
Gurpinder Singh
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Highly recommended.
Excellent service, perfect communication and very good price.
Thamer
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Great savings................😀😀😀😀😀😀😀😀😀😀😀
Great savings................😀😀😀
Martin Cernek
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Convience Price
Convience Price
customer
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No good
No good noooo
Ali
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2222
2222222222
Consumer
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Several bookings made
Several bookings made, no issues with any. No need to inquire with customer service. All as expected.
Nigel
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Excellent!
Excellent!
Roxana
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Attempted to buy tickets online again…
Attempted to buy tickets online again but the site wouldn’t let me proceed and didn’t give me an explanation. I’m in a new country and it’s not easy finding answers so I just went to the airline site and it was extremely easy.
Joseph
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Quick and easy
Quick and easy
Beverley
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Really easy to use and clear website to…
Really easy to use and clear website to book tickets. My only issue was that I couldn't cancel a refund I requested but great service in total!
Kimonas Pap
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Never again!!
The chosen flight times advertised for our flights were perfect because they were the only times we could For some reason,after purchasing, I received an email with different flight times. Due to policy, both Kiwi and Ryanair insisted my trip was set in stone. Of course, I could pay double! We lost almost €600. Never again!
Gail Janeen
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We can’t change to Canadian dollars
We can’t change to Canadian dollars
NIPRAS
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extremely disappointed with Kiwi.com
extremely disappointed with Kiwi.comMy official invoice clearly states that I had 'Hand Baggage, 10 kg' included for EUR 0.00. However, when I got to the boarding gate for my flight from Málaga to Barcelona, the airline (Ryanair) charged me a 50 EUR fine.They claimed that 'Hand Baggage' was not included and that my 10 kg bag counted as an extra item. When I contacted Kiwi.com support, they tried to excuse themselves by saying 'Hand Baggage' actually meant a 'small personal item'.This is misleading and deceptive. In the aviation industry, 'Hand Baggage' refers to a cabin suitcase, not a purse or a laptop bag. Their own legal document led me to this error. I demand a refund of the 50 EUR fine caused by their poor terminology and lack of clarity.Invoice No: 2026-49592797
Romina
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Cheaper prices on tickets
Cheaper prices on tickets
Hasina
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It works as advertised.
It worked. Not a scam.
Michelle
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Flight was delayed by 5 hours
Flight was delayed by 5 hours, but Kiwi didn’t give us any updates. Showed up at the airport and found out from the airline
Po Bunya
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I still use it in the AI dominated…
I still use it in the AI dominated world so it's useful. Not always super relevant though.
Steven Mel
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They made a mistake in my booking and…
They made a mistake in my booking and gave me no refund. Will never use kiwi again.
Audrey
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Cite this page
According to TrustPlane, Kiwi.com has a 3.6/5 rating based on 60 verified reviews as of February 2026. Source: trustplane.app/company/www-kiwi-com