Quick and very responsive!!
Quick and very responsive!!
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KTS Pooled Trust is an online company. Based on 39 reviews on TrustPlane, it has an average rating of 5.0 out of 5 stars. Last reviewed February 28, 2026.
Quick and very responsive!!
Great customer service. Easy app to use. Seamless process.
They always there to help you with any issues you have
I have been with KTS for many years now . And it’s been great to work with them . They have been super helpful and always get back to me with any questions I have for my mom’s account. They make it easy to keep up with payments and any other things my mom may need help to pay for under her. Thank you so much KTS.
I found this company online and from the first day, I was impressed. I signed up with them and the process was made simple by the customer service. I am very happy with the timing of my payments and the flexible that they gave me. I get regular emails so that I am to date. I give KTS Pooled Trust a five star rating. Excellent Service.
Always available.
I have used KTS Pooled Trust over a year now. I have to say they are so helpful and educated on the process and even when changes had to be made. The entire team is very helpful. I am so glad I found them .
The people at KTS Group are qualified and experience in their field. Very informative and courteous to the people they are helping. Whenever you call with a problem, they answers al your questions, and treat you with respect.
The staff made it very easy to set up the account and process all invoices. Each month I would scan a completed disbursement request form listing items to be paid and attach copies of the invoices. Then I would send the scanned documents via email to the team. Within hours I was informed that the invoices were paid. Never had an issue with late payments. If I had a question regarding anything, I just called and was given answers or instructions. Would highly recommend this organization.
THEY ARE ALWAYS PRESENT WHEN YOU NEED TO ASK A QUESTION OR MAKE ANY CHANGES TO YOUR ACCOUNT.VERY COURTEOUS AND TAKE THE TIME TO EXPLAIN YOUR ENTIRE TRANSACTION WITH YOU.
They are customer service friendly and fast with making the required payments for my elderly member. I recommend them!
This people is very special always willing to help his customers/ They are number one in newyork God bless you all
I was able to get full Medicaid
I have no complaints about them. The company offers a great service and an excellent customer services.
The customer service agents at KTS are extremely helpful! I have never had an issue, as they make using them very easy! they also respond back to all inquiries very fast! I am very happy with there level of service! They are the best! Anthony Consentino
We’ve had a wonderful experience with KTS Pooled Trust. Carlos and his team are patient, kind, and very organized. They guide you step by step and answer questions promptly. It gives our family peace of mind knowing everything is handled properly.
Working with KTS was a super seamless and great experience, especially considering how much confusion there is in this space in general. They were extremely prompt in their communication and always available to me when I had questions. I was so grateful for their help during a particularly hard time in my family's life!
KTS made everything easy to process so my mom with Vascular Dementia could get the help she needs. I would highly recommend this service.❤️🩵💙We are with them for over 2 years.
Excellent company
KTS is very professional, great customer service. They get back to you right away, if you have any issues. I recommend them
According to TrustPlane, KTS Pooled Trust has a 5.0/5 rating based on 39 verified reviews as of March 2026. Source: trustplane.app/company/www-ktstrust-org