The back brace was missing the shoulder…
The back brace was missing the shoulder straps rendering the product useless. I tried contacting the company who asked to see a picture. I sent the picture January 9th and still have not heard back!
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Orthomen Inc is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 3.7 out of 5 stars. Last reviewed January 28, 2026.
The back brace was missing the shoulder straps rendering the product useless. I tried contacting the company who asked to see a picture. I sent the picture January 9th and still have not heard back!
High quality hospital grade transfer chair
Reasonably priced, but can not be adjusted for anything beyond a 90 degree angle. Could be fixed with a shorter strap or a longer bit of velcro.
Fast delivery.
The ordering process was quick and easy. The unloader brace is a well made unit that can take a beating.
Fair price, timely delivery, good fit, and functions well.
The device does help offload the knee. The straps are cumbersome and are not easy to make the perfect fit. But thankful to get help with a advanced DJD condition
The website went down and I was unabke to get any response from the team after reaching out. It is quite disappointing that they sent the wrong product and didn't offer support for that.
Easy returnl, great product.
fast shipping. Good product
My son plays football and absolutely sees a huge difference. Much appreciated.
Ordered my AFO which was made of good material and very comfortable! After I put in the order i received it within a few days!
I wish they had a detailed video for using the brace. I'm still having trouble with the last strap being too big.
Very nice!Very capable!Very professional!
I don't have a meniscus in my right knee anymore and this brace is a life changer. Thank you.
Product was shipped quickly. Arrived quickly. Product was described and sized accurately.
Delivery came fast, but unfortunately, it was too big for her neck so I had to send it back, but I thank you very much
Received broken cervical collar. Notified them of problem and was asked for photos which I supplied. They have ghosted me on all efforts to get return authorization and refund. They clipped me for $60-beware!!
Received broken cervical collar. They have refused all contact for return and refund.
I was pleasantly surprised with the level of customer service. Being able to pay flat price for 35" straps even though the 13" ones are listed. Also how fast I was able to get them. BTW my brace fits much more comfortably THANK YOU!
According to TrustPlane, Orthomen Inc has a 3.7/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/www-orthomen-com