Excellent results
Excellent results
Ken Rethmeier, DrPH
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P
Podbean is an online company. Based on 60 reviews on TrustPlane, it has an average rating of 4.6 out of 5 stars. Last reviewed February 27, 2026.
Customer Reviews
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60 reviews
Why I love Podbeans custmer service
A) they respond within minutes, with a ticketnumber for your caseB) they take a little longer, but not much, to come back with a complete answerC) the response is from a person, a human. This is rare these days, but very valuable to me
Edgar Valdmanis
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fast and good answer to my question
fast and good answer to my question, problem solved within 1 hour
Nadja Röthlisberger
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A happy customer of Podbean
I have been using Podbean for over ten years, to publish church services, once a week. Podbean's process is smooth and reliable. I have limited familiarity with computers and posting. Podbean makes the process easy, and has quickly answered any questions I had.
Ted
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If you have a Podcast, You need Podbean!
I switched to Podbean because it mirrored the simple workflow I had with a platform called Swell (which is no longer in service). I record only with my phone, so I needed a UI that I could feel comfortable navigating. Podbean has all the features I had with the previous platform and more! One of my favorite aspects is being able to embed my entire podcast on my website - it looks great, and users can see all the episodes in one place without downloading anything. Customer service is quick and friendly throughout the setup process or anytime I have questions. If you have a podcast, you need Podbean!
Vanessa Ragains
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Just Give Podbean A Chance!
I’ve been with Podbean for 5 1/2 years. When I began podcasting I knew nothing. However, after researching all the podcasting companies I went out on a limb with Podbean. Honestly, since that first day I’ve never looked back. The Support Team is second to none. You as a podcaster or technician are not just a number—you are an individual who from time to time might run up against an issue you are not capable of handling yourself. That’s where the Support Team is always on standby for any situation they can help you solve. Their replies are in such a way that you just follow the steps shared with you and never waver— instead follow their wisdom and expertise to get back on track. I’m one grateful podcaster for Podbean. Just give them a chance to work with you. I think you’ll agree!
Mark
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Outstanding Customer Service
I started a new podcast this month and knew very little about the setup required. Podbean was incredibly helpful, very responsive, and kind. I highly recommend the platform and the customer service that comes along with it :)
Julie Navickas
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Great Service
Thinking that it was an App and I would never hear back I was very impressed at how quickly I got a reply and how helpful it was. It means a great deal, because I spend hours while driving ans working listening to PodBean. I also recommend to friends all the time.
Joy Cyr
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Quickly resolved
Quickly resolved
David Saslav
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Podbean kept the solution very simple
Podbean kept the solution very simple, which was just what I needed. And they responded in quick time. Very impressive. Their instructions and guidance was exemplary in my opinion. I joined another podcast platform before podbean and the difference is clear that I make the right decision to change platforms
richard tierney
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Professional and prompt customer service.
I haven't used the platform extensively however I did have to deal with their customer support on the matter of a copyright infringement. They were professional, prompt, and thorough, with good communication.
Justaguy
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I'm new to the Podbean platform and as…
I'm new to the Podbean platform and as such, as I navigate around the platform, I have raised a number of support tickets. Honestly, astounded and the speed of response. Not only that - the detail and professionalism of the responses is incredible! Well done Podbean Team!
Hannah Hally
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Unethical company and no supoort for old begins
Could not figure out program. Said is was all in one easy to use for beginners. That's no true. After two hours of nothing but frustration. I wrote them and asked to cancel and get a full refund like their website or internet said and was told NO REFUNDS. Cancel before the next month or they will continue to take money out! I feel that this is unethical and they should be investigated for fraud!
Brian McKinsey
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Good Service
I have used Podbean for several years because it's free, it has good/easy-to-use features, the number of problems is minimal, and when there is a problem, customer service is very prompt. Sometimes, a podcast will not update properly to display the new episodes, and when I contact the company about this issue, they resolve it promptly, usually on the same day.
Donna
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to add insult to injury
to add insult to injury, after my review they asked for further details, I sent them as requested, and they disappeared again :Dnow I read that they're based in las vegas... well, this says a lot :D ;)#no250 venezuela make us dream!
hadenoughofbadpeople
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Leave me alone
I signed up, but the emails were irritating and irrelevant to me. It then took my precious time to unsubscribe from the buggers! 3 times, failed. I had to get in touch with the support team and cancel my account to stop them from emailing me. I can get (and make) podcasts elsewhere, thank you 🤬😤
Elizabeth Tear
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FRIENDS TEAM SUPPORT
FriendsTeam Support, This Is An Ongoing Process For Me. My Momentarily Observation Is Thus Far GOOD!!! I, Feel At This Time In Order For Me To Try Giving A More Accurate, Honest, Comprehensive And Helpful Review...Is that I Need Continue This Journey In These Ongoing Conversations With The PodBean Team!Some Of My Comments and or Objective Objective Observations At This Junction On This Amazing Journey! This PodBean Team Response Has Been Prompt And Professional!! In My Personal Comment They Have Been And Are Doing A, GOOD Team Job!!!Sincerely, Thank You PodBean Team Support!!! The LORD GOD Willing To Be Sure, I Will!, Be Privileged To Continue This Essential Conversation For Present And Future Practical Helpful Applications!!!
Will S.A.D.
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fast, helpful, live customer service
So refreshing to deal with a live customer service rep who understood my questions and responded quickly to resolve my issues. Thank you. So glad I made the switch to podbean.
Ed
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Bert was very helpful
Bert was very helpful. I received simple and detailed instructions that helped me resolve my problem quickly.
The Inward Sea
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Prompt and USEFUL advice
Prompt and USEFUL advice
william patterson
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Cite this page
According to TrustPlane, Podbean has a 4.6/5 rating based on 60 verified reviews as of February 2026. Source: trustplane.app/company/www-podbean-com