I got exactly what I wanted
I got exactly what I wanted. The subscription was reasonably priced and easy to cancel, but I work for a very small local charity and we can't afford it
Tammy Bloodworth
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R
Rocket Lawyer is an online company. Based on 60 reviews on TrustPlane, it has an average rating of 4.1 out of 5 stars. Last reviewed February 24, 2026.
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60 reviews
Paying for service I didn't know I had, zero communication
I visited the website and it asked for my credit card. Didn't use the service. Found out today that I paid for a full year and they just renewed me for another year. I didn't even know I had the service. Not a single email from them that I could find in my email archives. I'm an old man and feel taken advantage of. I don't know if the service itself is good or bad, but these business practices aren't ethical. BEWARE giving credit card info to this company. You'll never hear from them again, but they will charge you for years apparently.
Brian Sockin
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Thieves
Garbage. Cancelled after I was done using the service. They charged me an annual fee of $59.97 in April of 25. No big deal, I forgot to cancel, but did so when I saw the charge. January of 2026, they charge me again and I missed it. Then in February of 2026 they charge me again. I call CS and the lady says it looks as though they charged me for an annual renew. But they charged me in two consecutive months. She has no explanation but she shakes it off and just moves along. She cancelled it again and informs me they don't typically refund, but she can get me to the people that can. When i ask for that information when they inevitably don't contact me or follow through, she says they don't have a contact number. Just another shady bullshit company that will rob you and shrug off it off because you can't really do anything about it.
Mychal Hunter
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Very misleading and fraudulant…
Very misleading and fraudulent business!I started with the trial which I forgot to cancel. Then off course you will be converted to a subscription. Makes sense, although a heads up by mail would be appreciated. But no, this company just takes out the amount for a full year from your bank account, which was about 290 euro. Makes absolutely no sense. I would expect a monthly payment. Especially when you can cancel monthly. Very shady! Luckily I noticed it and asked them to cancel, which they did. And got my refund, but they made it seem it was out of courtesy, which is bullshit. Here in Europe legally you can cancel a subscription without any reason within 14 days. These kind of practices piss me off!
Simon van Lieshout
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Easy to use and very fast
I found the web forms really easy to use and reassuringly prompted me where to enter the specific information as needed.Everything was easy, including the download once my agreement document was ready.
Phil
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I regret my decision with Rocket lawyer / don’t do taxes with them.
I have been with rocket lawyer for 3 years. Here is my experience. I asked the to create 3 businesses for my wife and I. 2 of the 3 were created as single member LLCs and the other one as partnership. Not sure why. This creates confusion when it is time to do taxes. I also purchased their tax services which I am thinking that it was going to be easier since they have all my information already.It was a disaster. I have to pay penalties in 2023 and now I am fighting not to pay IRS penalties for 2024 because their “tax pro” didn’t do their job correctly. I reached out to all the management I could find, every single support @roclet lawyer email I could find and every tax pro services @ rocket lawyer I could find, they responded with weird answers and basically didn’t fix the problem because they cannot prove that they file the taxes correctly or on time. You may think it was my fault, but I paid for the services in Dec 2024 (5 months before the IRS deadline) and they couldn’t figure out. The keep changed tax pros on me, and keep asking for the same information I provided several times. Management was not helping either. Don’t do taxes and don’t file your business with rocket lawyer. I regret doing business with them. This is exhausting and frustrating. Update: Rocket Lawyer tax pro reached out to me. It is simple. I need the evidence that they did their job, filed my taxes on time for the businesses they created, and tell the IRS that I am good to go. If they cannot provide the evidence for the services I paid for, I need a full refund, and a credit for like 5 years on their annual services which equals to amount of penalties I have to pay to the IRS.
Johnathan Restrepo
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Great company to work with
Great company to work with, super helpful and willing to listen to their customers! Keep up the honest work.
chris peltz
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Watch out
In July 2022 I used a free trial with Rocket Lawyer and cancelled it within the trial period. I received a written confirmation of this cancellation.Years later, I discovered that Rocket Lawyer has been charging my bank account €39.90 every month since then. They now claim that I started a second free trial in September 2022, which was automatically converted into a paid subscription.I never knowingly started a second trial (how is this even possible). I never received any confirmation of such a trial, and never received monthly invoices or subscription emails, neither by email nor by post. Despite this, the monthly charges continued for over three years.When I raised this issue, Rocket Lawyer refused to refund the full amount and only offered a refund for one month as a “gesture of goodwill,” which is completely unreasonable given the circumstances.This experience raises serious concerns about transparency, billing practices, and customer protection. I would strongly advise others to monitor their bank statements closely if they ever interact with this service.
Patrick de Vries
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Great service
Great service, perfect templates to start you off and make sure you are doing it professionally.
David Entwistle
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Misleading, I felt conned
Misleading, advetise a free download and template, then only let you do so once you have entered your payment details, I feel like I have been conned.
UK Man
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Deception and misrepresentation
Company: Rocket Lawyer Complaint Category: Billing Issues / Professional Services Issues Desired Resolution: Full refund of $1,639.86, immediate cancellation of services, and confirmation that they've withdrawn as attorney of record with USPTO so I can proceed pro se or with new counsel.Complaint Details: I hired Rocket Lawyer on Aug 4, 2025 (Matter number: 00956958), paying $589.87 for subscription and $349.99 for initial trademark filing. Emails confirmed $349.99 covered the first mark, with $350 billed for a second which was confirmed by the attorney that was appointed. However, on Aug 19, 2025, they charged an additional $350 and tried to claim extras were USPTO fees, but emails show they were legal fees, misrepresenting the billing.After multiple phone calls and emails demanding a refund, they were unresponsive. Now, there has been a USPTO office action as of Jan 12, 2026 (requiring a disclaimer) that was sent to them and there has been no action, despite follow-ups, risking abandonment by April 12, 2026. This has delayed my business and caused Amazon Brand Registry rejections due to the attorney and/or their representation not meeting standards.Rocket Lawyer's unresponsiveness and misrepresentations breach their service agreement. I demand full refund, service cancellation, and withdrawal from USPTO as attorney of record to resolve promptly. If I don’t get that resolution, I’ll be submitting a complaint to the AZ Attorney General.
Jay K.
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Deceptive practice
Disappointing that they deceive you at the end of the process to ask for your credit card details after wasting time filling in the form. There is no warning about payments at the start.If that is their attitude now, forget about working with them
Ali Sheikh
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Absolutely fantastic
Absolutely fantastic
Chloe L'Enfant
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Excellent Service
The service you provided was excellent and enabled me to create a safeguarding policy for my business.
Geoffrey Edge
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Beware these people steal your money…
Beware these people steal your money directly from your bank account. If you make a fuss they make a pretence of looking into it but do nothing. This is their business model. It's modern day highway robbery and yet it seems to be legal in the UK. Utterly disgraceful.
Rupert Carr
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Could’ve saved $34!
Used it to create a quitclaim deed and two main issues. First is you can’t get a correct grantor and grantee name if you’re trying to take one spouse off the deed to a house. It comes up with husband name and wife name for both grantor and grantee. Second, it uses so many unnecessary pages! One short sentence each on two pages for an exhibit. And two pages for grantor and notary signatures. County here charges $24 for 1st page and $17 for subsequent pages. Could easily have used 3 pages instead of 5.
Heidi Slonka
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You are scammer I did pay £4.99 trail…
You are scammer I did pay £4.99 trail and cancelled same day following week you have changed me £209.88 I did cancelled why l have been charger I did phone them they asking all private details what’s your date off birth what’s your address all bull shit question when we register you don’t ask all this questions why you are asking on the phone please staying away this firm don’t put your credit card details
Murat Ozpercin
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Oklahoma Estate Affidavit
I received help with an affidavit. I’ve used Rocket Lawyer before for information. Very helpful!
Clarissa
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I could find the termination of lease…
I could find the termination of lease letter and serve it to a tenant .
Isobel Civen
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easy to use
easy to use, clear questions
bryan forst
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Cite this page
According to TrustPlane, Rocket Lawyer has a 4.1/5 rating based on 60 verified reviews as of February 2026. Source: trustplane.app/company/www-rocketlawyer-com