as usal always best
as usal always best
RAJU PRASAD
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S
SiteGround is an online company. Based on 60 reviews on TrustPlane, it has an average rating of 4.9 out of 5 stars. Last reviewed February 27, 2026.
Customer Reviews
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60 reviews
everything well. no problem.. always help me
everything well. no problem.. always help me
Alexander Velasco
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Human Intelligence Saves the Day
You know when you get to the point of needing to “Contact Us” you have a problem beyond the capability of AI. I thought I had identified the problem and my “Contact Us Guy” not only said I had a different problem, because he took the time to investigate months of activity, he fixed it right on the spot. What a relief!
Rebecca Janke
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Maria was very polite and nice with me
Maria was very polite and nice with me. thanks
Jackie Thompson
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MORE AWESOME!
I've said it before and I'll say it again - I've been with this group for over 10 years. THEY NEVER DISAPPOINT! Do NOT host anywhere else!
Janet Jackson
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as always siteground support is best.
as always siteground support is best.
Md Hashib S.
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Great and fast service and answers
Great and fast service and answers. Thank you.
Pavel Pazourek
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The agent was very helpful
The agent was very helpful. Provided advice on exactly what I needed to do to get my site back on-line.
Keith Thomas
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The response time and support were…
The response time and support were great and timely!
Nancy Marks info
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Outstanding help from Mihail today
Outstanding help from Mihail today - solved my issue in minutes when AI had proved unhelpful. Thank you!
Dave F
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Ky was extremely patient and helpful
Ky was extremely patient and helpful. How helpful will be apparent within the week when I receive the expected support needed to get my verification email and clientHold status sorted (something I shouldn't have to fight for over many weeks). I commented on how hard it was to get past the AI assistant that became a wall rather than a help for what I needed done. I stated that the instructions it gives need to be updated. The instructions to navigate to a page and find buttons were incorrect on multiple levels and proved to be UN-user-friendly. I was informed that this will be something SiteGround will look into. I was satisfied with the help I received when I was finally able to find it.
John Grasso
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Site was not working
I was having problem with my site they checked and fixed it fast
Ismet Ismet
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Fixing a badly broken and malware affected website
My website haas been the target of malicious attacks including plugin removal, recoding, redirecting, hidden malware, removal of contact form, removal of anchor links, database hacking and a myriad of other challenges. All of the staff at Siteground offering expert care services were fantastic at addressing and fixing every problem step by step to the point where my website is now completely updated, clean, operationally sound and secure with automaterd site scanning and new complex user passwords to the backend.The reports of the work completed after every task was clear simple and understandable. The Siteground Expert Care staff are a fantastic team, highly reccommended and have instilled the confidence in me that my website and business tool is in very good hands.Thanks to everyone that worked with me through this challenging time.Andrew Wright
Andrew Wright
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perfect hosting
perfect hosting
ovo
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All good, I was pleased and impressed!
My agent patiently and thoroughly answered all the answers to the many questions I had and gave me confidence that the support team was going to have my back when working on a site migration.
Don
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Always get quick and helpful support…
Always get quick and helpful support answers.
Zoe Tame
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Great service
Great service! Fast, professional, and thorough. Keep up the good work
Megan Smith
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As usual; Great Customer Service
As usual, I’ve had very good experiences with the tech team at SiteGround, but this time was different in the best way. In the middle of our chat, I let Yoana know I had to step away for a phone call that would take some time. She told me not to worry and that she would continue looking into the issue. And she did.When I returned to my computer an hour later, the problem had already been resolved. I was genuinely impressed that she continued helping even after I left the chat. Now that’s what I call great customer service! That kind of dedication is rare, and it deserves to be recognized.Cheers,Michael
Michael Calas
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Amazing help as always
Amazing help as always. I don't often need support, but when I do, things get fixed fast.
Mike Patch
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Dimitar was patient and knowledgeable
Dimitar was patient and knowledgeable. Was able to fix my problem almost instantly. Was kind and courteous.
Julianne Torres
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Cite this page
According to TrustPlane, SiteGround has a 4.9/5 rating based on 60 verified reviews as of February 2026. Source: trustplane.app/company/www-siteground-com