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Slofoodgroup

4.25 reviews
Last reviewed: Feb 25, 2026

Do you agree with Slofoodgroup's TrustScore? Voice your opinion today and hear what 5 customers have already said.

www.slofoodgroup.comMember since Mar 2026

Slofoodgroup is an online company. Based on 5 reviews on TrustPlane, it has an average rating of 4.2 out of 5 stars. Last reviewed February 25, 2026.

Customer Reviews

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Our go to supplier for vanilla beans and spices

We own a gelato shop and have been using Slofoodgroup for our vanilla beans and the Ceylon cinnamon sticks we infused in our gelato bases. The vanilla is always fresh and the spices are spot on. Highly recommend in Chicago. Thanks guys.

Tim
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We sure miss Slofoodgroup vanilla beans

Slofoodgroup had been a reliable supplier for us since 2018. Over the last year they have had to stop shipping internationally due to an ever changing shipping, tariff and tax changing landscape across the globe. We understand this and absolutely disagrees with the previous reviewers statement. If we were in the US, we would absolutely work with them again and hope to in the future when global dynamics stabilize.

Peter
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Great products, pricing and service

I've been purchasing from SLOFOODGROUP since 2020, and they have never disappointed. My most recent order was their variety of peppercorns—black, white, pink, and green—which I mix in one grinder. The flavor combination is absolutely amazing and elevates every dish.From their vanilla beans, extracts, and saffron to gourmet salts and other spices, every product is of top-notch quality. Their customer service is just as impressive as their offerings.Looking forward to placing my next order—thank you, SLOFOODGROUP!

Bobbielynn Franklin
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Quality products

Quality products, fast shipping and good customer service.

Sam
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Misleading Business Practices and Contradictory Explanations

I placed and paid for a confirmed order with Slofoodgroup. They canceled it and falsely claimed I requested the cancellation—which I never did.When I asked for an explanation, they changed their reasoning multiple times: first blaming Israeli customs, then citing vague global logistics, and finally referencing a hidden “we can cancel at any time” policy.No restrictions were shown during checkout. Payment was accepted, confirmation received. Only after I pushed did they begin shifting excuses.I filed complaints with the FTC, Florida Attorney General, and BBB. I also submitted full evidence showing their inconsistent communication and false attribution.If you’re outside the U.S. or expect honest service—be careful.

Itay
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According to TrustPlane, Slofoodgroup has a 4.2/5 rating based on 5 verified reviews as of April 2026. Source: trustplane.app/company/www-slofoodgroup-com